Reviews mainly describe failed deliveries, cancelled orders, and refund issues. Many customers mention poor or missing support and tracking that doesn’t work. Several say items arrived damaged or were not what they ordered. One review says a weighted blanket improved sleep.
Examples from available reviews (Jun 2022 – Mar 2026).
Blanket not delivered after ten weeks and customer suspects a scam.
“I have started to think that this is a scam.”
Provided fake shipping information and company disappeared from platforms.
“Scam!”
Received poor-quality, different item and unfair refund offer.
“looked nothing like the photos on their website.”
Weighted blanket improved sleep quality with comfortable, evenly distributed weight.
“it has been a game changer for my sleep routine.”
Most posts describe orders that never arrived, long delays with no clear reason, or sudden cancellations. Several reviewers mention repeated promises that items had shipped, but nothing turned up. A smaller number say their order did arrive, but only after an extreme delay.
Many reviews say customers paid but never received the product or a refund. Some describe refunds being refused, or only paid after escalating the issue. One review praises sleep benefits from the product, but this view is rare.
Customers mention trouble accessing the website, unclear or missing tracking, and automated replies or no reply at all. Several say multi-item orders arrived with items missing and no clear way to fix it. A few reviewers claim they were blocked on social channels after asking for help.
Several reviewers say items didn’t match the website photos, arrived damaged, or stopped working within months. One reviewer says a pillow was unusable and was thrown away. One high-scoring review describes a weighted blanket with evenly spread weight that improved sleep, but it appears to be an outlier.
Reviews often describe customer service that doesn’t respond, sends generic messages, and offers no phone contact. Several reviewers allege the shipping details were invalid or that the company vanished from platforms. Mentions of helpful communication are rare.
Most reviewers describe orders not being fulfilled, followed by weak after-sales help and pushback on refunds. For many, product faults or incorrect items add to the frustration. A smaller group reports clear sleep improvement from the product.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Cannot access website and need to make a refund.
“cant access their website as we need to make a refund”
Order delayed long-term and customer service gave unhelpful responses.
“keeps thanking me for my patience”
Blanket not delivered after ten weeks and customer suspects a scam.
“I have started to think that this is a scam.”
Blanket nice but delivery was extremely slow and service poor.
“Blanket finally arrived in December and it is very nice.”
Received poor-quality, different item and unfair refund offer.
“looked nothing like the photos on their website.”
Order never arrived and company failed to respond or provide valid tracking.
“put tracking number in and was told that it didn't exist.”
Item not delivered within promised time and refund refused.
“Keeps saying it has been dispatched and will be in 5 days”
Pillow arrived late and was of poor quality.
“I threw it in the bin.”
Blanket ripped within a year and compensation was insufficient.
“After having the blanket only less than a year has ripped”
Order delayed then cancelled; refund initially refused but later received.
“order has been cancelled and refunded due to it being a new order.”
Order not delivered and customer service failed to resolve or inform.
“DISGUSTING business practices.”
Severe delivery delays and very poor customer service despite acceptable quality.
“absolute worst customer service I have ever had.”
Only one of two items arrived and the company provided no satisfactory updates.
“received only one”
Provided fake shipping information and company disappeared from platforms.
“Scam!”
Order never arrived despite promises and refund not received.
“still waiting for an order that was placed on 29th November 23”
Toy shipment not delivered within promised time and replies automated.
“15 days later still not arrived”
Order did not arrive and customer service gave no apology or explanation.
“Promised it would arrive in 7 days but it did not.”
Company takes money but often fails to deliver products.
“Take your money but no product arrives!”
Company ignored queries and sent generic replies while no product arrived.
“AVOID COMPLETELY AS THEY CLEARLY HAVE NO PRODUCT AND NO ETHICS”
Second item not delivered and company used dispatch emails to avoid refund.
“tracking is still showing that it is with the company”
Very slow delivery and poor customer support coupled with frequent advertising.
“Poor customer support”
Order cancelled but company refused to refund or respond to emails.
“yet refuse to reply to e mails or RETURN MY MONEY!!!!”
Order unacknowledged with no phone support and no delivery information.
“They also don't have a phone.number to talk to a human being”
Long delays, poor communication and difficulty obtaining a refund.
“They blocked me on all social media for trying to get them to respond to emails”
I recently purchased a weighted blanket from Calming Blankets UK and I must say, it has been a game changer for my sleep routine. The premium quality of the product is very evident as soon as you touch it, with its soft outer layer and evenly distributed weight that gives a snug feeling without being heavy.
The website offers an impressive range of colours and sizes to choose from according to your preferences. The easy-to-use website was quite helpful in making my purchase decision. And, what's more impressive is the free delivery option which made it even more convenient for me to buy this amazing product.
Since using the Calming Blanket, I have experienced better sleep quality at night due to less tossing and turning in bed. It definitely helps me feel more relaxed throughout the night.
The fact that they offer up to 50% off on their products when purchased online is also worth mentioning because who doesn't love saving money? Overall, I am really happy with my purchase from Calming blankets UK and would highly recommend checking them out if you are looking for a comfortable sleeping experience
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Calming Blankets sells sleep-focused bedding through its online store. It mainly offers weighted blankets and related sleep accessories aimed at relaxation. Product pages list size choices and care instructions to help customers pick. Orders are placed on the website, with shipping selected at checkout.