Customers often mention competitive pricing, a wide product range, and consistently helpful support. Many say orders arrive as expected and that issues get fixed quickly. Some reviews point to product problems such as overheating, broken switches, or items that didn’t match the advertised effects. Overall, feedback splits between many very satisfied shoppers and a smaller group describing serious service or product failures.
Examples from available reviews (May 2017 – Feb 2026).
Consistently excellent service, great prices and reliable post-sales support.
“Bondara are always excellent.”
Wide product range, good prices and reliable on-time delivery.
“A very good range of products at really good prices.”
Item overheated and speed settings were unreliable.
“The item overheated, speed settings sometimes didn't work.”
Wrong items sent repeatedly and emails ignored; reviewer warns others.
“Not what was ordered was sent”
Many reviewers say staff arrange replacements and refunds without extra charges. Others describe fulfilment issues that weren’t resolved, including missing or incorrect items and late deliveries. A minority also mention slow replies to emails or messages that never get answered.
Customers often cite competitive prices, discount vouchers, and the broad selection as key reasons it feels good value. Complaints about pricing or value appear rarely in the feedback.
Shoppers frequently describe ordering as simple and packaging as discreet. Some mention expectations about size or form factor, and a few say items felt different from the descriptions.
Most positive reviews highlight sturdy build quality and products that work as expected. Several negative accounts point to specific faults, including overheating, switches coming off, and creams that didn’t produce the claimed effects.
Several customers report fast support replies and clear order updates. A smaller group says communication was poor, with emails ignored or no explanation when items were missing.
Sentiment is mostly positive, with many reviewers recommending Bondara and returning for repeat orders. Still, a few striking reports of fulfilment mistakes and product defects create a clear split in experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (15) · Reviews (1) · Quotes shortened · As of: February 2026
Cream did not produce the claimed effects; purchaser disappointed.
“Bondara O cream doesn't work as you explained it would.”
Company is well organised and easy to communicate with.
“Easy to communicate with and helpful customer service”
Reviewer pleased with products and customer service.
“Great products, great customer service”
Wide product range, good prices and reliable on-time delivery.
“A very good range of products at really good prices.”
Item overheated and speed settings were unreliable.
“The item overheated, speed settings sometimes didn't work.”
Large selection, competitive prices and quick discreet delivery.
“Lot of choice for adult toys and games at very competitive prices”
Fiancee loved the toy; overall excellent experience.
“The fiancee loved her new toy excellent experience”
Great quality and timely delivery, reviewer very satisfied.
“Amazing !! Great quality great timing for delivery can’t complain”
Excellent customer service replaced a damaged item promptly and free.
“Without hesitation Bondara sent me a new one with no charge.”
Reviewer never received their parcel from the order.
“Never received my parcel”
One item was missing from the delivery with no explanation.
“Only received one of the items”
Toys are fun, good quality and offer a good variety.
“they are also good quality and with a good variety of solo toys”
Delivery discreet and quick; product descriptions need more details.
“Quick discreet delivery”
Items, prices and service all praised by reviewer.
“Great items, great prices and great service”
Discreet packaging and quick resolution when issues arise.
“Packages always come discreet, and theres an issue its sorted quickly.”
Informative reviews but the product may be larger than expected.
“Great info with a number of great reviews but it might be bigger than you expected.”
Fast discreet delivery, great products; reviewer pleased.
“Fast discreet delivery, great products and very pleased”
Good products at a decent price; reviewer enthusiastic.
“Good products at a decent price.”
Items labelled 'novelty' raised concerns; returned but no refund yet.
“Toys came in bags saying novelty item”
Order delayed heavily with no communication; reviewer had poor experience.
“worst online ordering experience ever”
Products matched description, delivered quickly in discreet packaging.
“Very good quality products, exactly as described.”
Consistently excellent service, great prices and reliable post-sales support.
“Bondara are always excellent.”
Product was good and reasonably priced.
“Good product and price”
Excellent service and a strong recommendation.
“Excellent service.”
Very fast next-day delivery with exceptional quality and value.
“ordered at 10.30 pm and arrived the next day,”
Provided first-class and prompt service throughout.
“First class service and prompt”
Easy ordering, wide selection and good customer service.
“Very easy to order Great selection of products Great customer service”
Reviewer praised the product and brilliant discretion.
“Fab - discretion brilliant -”
Reviewer gave an A+ rating and thanked the company.
“A+ thanks....”
Product was good and well priced, but delivery company was poor.
“The delivery company however are a complete nonsense.”
Product worked fantastically for the reviewer.
“Worked fantastic”
Lost parcel was replaced and redelivered the next day.
“Parcel was lost, it was replaced and delivers the next day”
Ordering was easy and the product proved effective.
“Ease of order and very effective product”
Initial experience has been satisfactory so far.
“So far so good”
Delivery was swift and accurate.
“Deliver was swift and accurate.”
Product met expectations and was delivered on time.
“product lived up to its name .Delivered on time”
Products exceed expectations, good prices and quick delivery.
“The quality of the products always exceed my expectations”
Reviewer very happy with both products and delivery.
“Very happy with products and delivery.”
Excellent service with reliable next-day delivery.
“Next day delivery without fail”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bondara is a UK online retailer focused on adult products and sexual wellness. It sells sex toys, lingerie, bondage accessories, and related personal-care items through its website. Product pages usually list specs, sizing, and ingredient or material details to help shoppers compare options. Bondara takes card payments and promotional vouchers, and its customer service team handles orders, returns, and product questions. The retailer ships across the UK and offers tracked delivery for online orders.