Reviews Analysed
21
We Collect & Analyse Reviews
Bombinate
Experiences & Reviews
Bombinate operated as an online marketplace selling clothing, footwear, furniture and lifestyle items through its website and social channels. The site curated third‑party brands and handled orders, payments and returns via its platform. Consumers researching Bombinate often look for information about marketplace reliability, delivery and refund handling.
Overview & Key Metrics
Positive Sentiment
14%
Latest Review
742d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Most reviewers report failures in order fulfilment and delivery: many paid but did not receive items or received no follow‑up on missing orders.
Share
Weak
19%
💰
Value for money
Multiple customers report losing money or waiting for refunds, including unpaid orders, unrecovered import/duty charges and disputed extra fees.
Share
Weak
17%
⚡
User experience
Users frequently describe long waits, failed deliveries and time spent chasing customer service; a few praise product arrivals but most recount frustration.
Share
Weak
21%
🔧
Product quality
A small number of reviewers praise product quality (wool cardigan, chair, knives), but sample size is limited compared with service complaints.
Share
Mixed
4%
📞
Communication
Many reviews highlight poor or absent responses: unanswered emails, form letters about delays, and unavailable phone or website contact options.
Share
Weak
18%
⭐
Overall experience
Overall impressions skew negative: numerous customers report administration/insolvency, missing orders and unresolved refund requests.
Share
Weak
21%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Navy Waffle Shawl Cardigan £ 125
"I like the cardigan I recently bought. This cardigan is the perfect layering piece, especially with those frosty winter days in the air. Shawl Cardigan made out of 100% wool by the folks at Bombinate. This classic navy colored wardrobe staple is lightweight and breathable, making it great for adding a little warmth that layers well under your other favorite coats or jackets. This 100% wool cardigan layers very well under blazers and great for getting away from the wintry weather if you're feeling too hot. I like it today and tomorrow. I recommend it to all people who don't want to be affected by the cold!"
SHARONE
Collected.reviews
Dec 01, 2021
Featured for: positive product praise
I've had many issues with Bombinate…
"I've had many issues with Bombinate over the years. For example things like VAT and duty is paid for upfront but that doesn't always happen and you ha..."
Harry
External Source
Jul 13, 2022
Featured for: detailed liquidation account
Months of back and forth - still no refund
"Unfortunately after many weeks of trying desperately to get an actual answer from your customer services via email, online chat and twitter I've resul..."
Rachel
External Source
Jul 01, 2022
Featured for: refund chase with product praise
I ordered from them via Facebook
"I ordered from them via Facebook, (first mistake), guaranteed 7-15 delivery. I believed them (second mistake). Gave me a tracking #, however when put..."
JC
External Source
Sep 14, 2023
Featured for: tracking and fees complaint
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
R
Robert Gaston
External Source
Oct 01, 2023
I ordered a knife via Facebook and it…
I ordered a knife via Facebook and it has been over a month. I should have known b...
R
Robert L. Lamoreaux
External Source
Sep 20, 2023
CORRECTION OF BAD REVIEW.
This is a correction. My product arrived today in a rather mangled box and I am very pleased with the product (Ge...
J
JC
External Source
Sep 14, 2023
I ordered from them via Facebook
I ordered from them via Facebook, (first mistake), guaranteed 7-15 delivery. I believed them (second mistake). Gave me a tracking #, however when put...
L
Lynn Frey
External Source
Sep 12, 2023
I ordered a Gerber folding knife but…
I ordered a Gerber folding knife but have received neither the knife nor any explanation. Now I read in Trustpilot that they are in administration/rec...
f
fred daiuto
External Source
Jul 15, 2023
I purchased a stiletto and did not receive it,plus they never contacted me
I purchased your product you charged my credit card and I...
S
Sandra Williams
External Source
Jul 05, 2023
Fold up Scooter
I ordered one of the fold up scooter through there website since March 20th as of today I have not re...
n
nancy chen
External Source
Aug 04, 2022
Gone with my money
As with previous comments, Bombinate went into administration. I have not gotten any updates or replies since July 11th. Placed my purchase around £46...
D
Dee
External Source
Aug 02, 2022
Devasted to finally discover the news…
Devasted to finally discover the news that the company has folded. Have been trying to reach them for weeks to return a furniture order. I was given t...
J
Joey Dunlop
External Source
Jul 13, 2022
Beware
Beware! Bough a couple of sneakers from them And a few days later they disappeared. Reached the brand (comovita) who told me th...
H
Harry
External Source
Jul 13, 2022
I've had many issues with Bombinate…
I've had many issues with Bombinate over the years. For example things like VAT and duty is paid for upfront but that doesn't always happen and you ha...
C
Corey
External Source
Jul 12, 2022
They've gone into administration and…
They've gone into administration and have not let any of their customers know. I found out after directly contacting the manufac...
P
Peter Danczkay
External Source
Jul 12, 2022
Horrible customer service
I do not know how it is as a purchaser, but as a seller it is horrible. They have no phone hotline for sellers, and they reply to emails...
A
Andrew Abraham
External Source
Jul 12, 2022
UK buyers avoid
I've returned items via their free return service, however DHL have been in contact saying they are waiting for the receiver paperwork from Bombinate,...
K
Kevin Odgers
External Source
Jul 12, 2022
Now gone into administration.
Now gone into administration owing me a refund for duty and a piece of furniture. The most frustrating and despicable behaviour is the fact that custo...
X
XX
External Source
Jul 11, 2022
Refund
I have been trying to get a reimbursement for several orders. Customer service is unresponsive des...
L
L G
External Source
Jul 07, 2022
In liquidation
Just been advised gone into liquidation, took my order, took my money, kept sending emails to say my favourite item (the thing i ordered) w...
J
John
External Source
Jul 05, 2022
Gone into administration.
Gone into administration. Looks like they ponzi'd the business into the ground on the back of VC funding and when they couldn't close another round, t...
J
James P
External Source
Jul 02, 2022
Gone into Administration
Administration Be careful as I have been informed that this business has now gone into administration. I have been waiting 6 weeks for my order. I con...
R
Rachel
External Source
Jul 01, 2022
Months of back and forth - still no refund
Unfortunately after many weeks of trying desperately to get an actual answer from your customer services via email, online chat and twitter I've resul...
C
Christian Jantzen
External Source
Jun 29, 2022
Recommended
Carefully curated collection of craftmanship...
Conclusion
Reviews indicate consistent operational problems around 2022–2023, especially late communication, undelivered orders and difficulties obtaining refunds. Several customers report the company entering administration or liquidation and subsequent disappearance of customer service channels. A minority of reviews praise product quality and timely delivery, but these are outweighed by reports of lost payments and unfulfilled orders. If you consider purchasing, verify current company status, preferred payment protections and seller fulfilment policies, and retain proof of payment and correspondence for any refund claims.