The reviews show a clear split between in‑store experiences and online interactions: many customers praise in‑store staff and certain garments, while a substantial portion report problems with online orders, refunds and product durability. Common concrete issues cited include delayed or withheld refunds, high return shipping costs, and garments that weakened after a few washes. If you prefer lower risk, several reviewers recommend buying in store or verifying return options before ordering online. Check payment and return policies closely and keep documentation if you need to escalate a refund or repair claim.
Examples from available reviews (Mar 2022 – Feb 2026).
Long-term customer praising consistently excellent in-store and online service.
“Chiara is a star and she makes my shopping experiences unforgettable.”
Ordered shirts online; satisfied with lasting quality and smooth delivery.
“I'm very happy about the higher quality even after a couple of years wearing and washing.”
Chino pockets disintegrated and repairs were ineffective, customer service unhelpful.
“Bad product quality and horrible customer service AFTER purchase!”
Returned a jacket in-store but never received the promised refund.
“Never received refund......”
Majority of reviews report poor after‑sales service, with frequent refund and exchange delays; a minority praise helpful in‑store staff.
Several reviewers say products feel expensive for the quality received; a small number still find good cuts and long‑lasting items.
Many customers report problematic online ordering, blocked payments and difficult returns; some users describe smooth in‑store or assisted web purchases.
Numerous reports describe garments deteriorating (shrinking, torn pockets, failing seams); other reviewers report durable shirts and well‑cut pieces.
Common complaints describe unresponsive email/chat/phone support and inconsistent messaging from staff or corporate, causing unresolved cases.
Overall impressions tilt negative for online purchases due to service, returns and quality issues; positive overall experiences are mostly in‑store.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Boggi Milano is a well-known brand that creates stylish clothing, footwear, and accessories for men. My recent experience shopping with them was not just pleasant but also impressive.
Their collection is stunningly designed with top-notch quality materials that make every piece worth buying. The fabric used in their clothing line stands out with its uniqueness and contemporary aesthetic appeal. I particularly loved the attention to detail such as the fine stitching of the sleeves and collars on their shirts.
The staff at Boggi Milano were courteous, patient and experts in fashion trends - they helped me pick out an outfit that tailored my theming needs. Additionally, they advised me on how to access different pieces from various collections which made it easier for me since I'm usually indecisive when choosing clothes.
One thing that stood out was the impressive packaging when picking up my order: professionally folded apparel placed inside branded bags made from high-quality materials giving off luxurious vibes all around.
Overall, it was a fantastic experience shopping with Boggi Milan . They have excellent service, high-quality clothing options plus an abundance of unique accessories choices too!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Boggi Milano is an Italian menswear retailer selling suits, shirts, shoes and accessories through physical stores and an online shop. The brand positions itself in the mid-to-upper market for men’s formal and smart-casual clothing and operates international retail locations alongside e-commerce channels. Consumers researching Boggi Milano reviews typically look for information on product durability, returns and customer service performance.