Reviews Analysed
8
We Collect & Analyse Reviews
Body & Fit
Experiences & Reviews
Body & Fit is an online retailer specialising in sports nutrition and dietary supplements, including protein powders and related products. The company sells to consumers across Europe via its website, offering customer accounts, order tracking and delivery options. Consumers researching Body & Fit often look for product variety, flavour options, shipping performance and post-order support.
Overview & Key Metrics
Positive Sentiment
75%
Latest Review
13d
Overall Rating
3.9
Our Analysis
🎯
Service quality
Most reviewers note fast delivery and helpful problem resolution; a minority describe unsatisfactory handling of order errors or refunds.
Share
Strong
16%
💰
Value for money
Several customers find prices reasonable for the quality received; some say products are pricier than alternatives but worth the cost.
Share
Strong
13%
⚡
User experience
Site navigation and repeat purchases are praised, but some users report login/reset failures and occasional site issues.
Share
Mixed
19%
🔧
Product quality
Many reviews praise product condition, taste and freshness on arrival; one report cites receiving incorrect or suspicious items.
Share
Strong
16%
📞
Communication
Order alerts and responsive customer contact are mentioned positively, while one reviewer reports a denied refund and poor responses.
Share
Mixed
10%
⭐
Overall experience
Most reviewers describe a positive overall experience and repeat purchases; a smaller group reports serious order or account problems.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 8 verified reviews (December 2021 – September 2025).
Isolate Perfection
"
my order was Isolate Perfection from Body & Fit to be delivered to Europe, the box arrived fast, and all of the products were in perfect condition, with no expiration dates to worry about.
A number of alerts were sent to me on a frequent basis to keep me up to date on the progress of my transaction, which was an added bonus.
The prices are affordable, and there is a vast range of things to choose from, as well as a straightforward user interface to navigate and use.
Some parts of the site were having issues, but these have already been rectified thanks to their help and perseverance.
"
Damian Ericka
Collected.reviews
Dec 07, 2021
Featured for: Positive: delivery, product, communication, UX
Problem with the order UK76447114
"Dear Sirs, My name is Damian Ruta, and my purpose is to bring to your attention a serious problem I have encountered with my recent order with your co..."
Damian Ruta
Trustpilot
Sep 30, 2025
Featured for: Negative: wrong products and service
Terrible in any way
"Terrible, avoid at all cost , can’t even login my profile anymo..."
Stef
Trustpilot
Sep 30, 2025
Featured for: Negative: login and reset failure
I've ordered from them several times
"I've ordered from them several times. I really like their Cinnamon bun protein powder. Delivery is always quick and out of the many tim..."
James Bennett
Trustpilot
Sep 30, 2025
Featured for: Repeat buyer praising product quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 8 reviews
All Customer Reviews
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Stef
trustpilot.com
Sep 30, 2025
Terrible in any way
Terrible, avoid at all cost , can’t even login my profile anymo...
J
James Bennett
trustpilot.com
Sep 30, 2025
I've ordered from them several times
I've ordered from them several times. I really like their Cinnamon bun protein powder. Delivery is always quick and out of the many tim...
D
Damian Ruta
trustpilot.com
Sep 30, 2025
Problem with the order UK76447114
Dear Sirs, My name is Damian Ruta, and my purpose is to bring to your attention a serious problem I have encountered with my recent order with your co...
I
IKER ABASOLO
trustpilot.com
Sep 30, 2025
Great products and great experience
Great products and great experie...
O
Ovidiu
trustpilot.com
Sep 30, 2025
Very good online shop!
...
A
Andy Smith
trustpilot.com
Sep 30, 2025
One of The best supplement Brand and…
One of The best supplement Brand and Supplier w...
M
Mrs Storey
trustpilot.com
Sep 30, 2025
Fabulous company
Fabulous company! Good prices, fast delivery and exceptional...
D
Damian Ericka
Collected.reviews
Dec 07, 2021
Isolate Perfection
my order was Isolate Perfection from Body & Fit to be delivered to Europe, the box arrived fast, and all of the products were in perfect condition, with no expiration dates to worry about.
A number of alerts were sent to me on a frequent basis to keep me up to date on the progress of my transaction, which was an added bonus.
The prices are affordable, and there is a vast range of things to choose from, as well as a straightforward user interface to navigate and use.
Some parts of the site were having issues, but these have already been rectified thanks to their help and perseverance.
Conclusion
Reviews show consistent praise for fast delivery, product condition and repeat purchases, with several customers noting flavour and quality. Many users report good value when quality is factored in, though some say prices can be higher than alternatives. Notable negative reports include account login/reset failures and at least one case of incorrect items and an unresolved refund request. If you are considering Body & Fit, check delivery tracking, preserve order references and review the returns/refund policy before purchasing.