Received incorrect items and refund request was denied by customer service.
“products contained in it turned out to be completely different from those I ordered”
Customers often praise the taste and perceived product quality, along with fast delivery. Many mention secure packaging and useful order updates. A few reviews describe serious problems, including wrong items delivered and a broken password reset link. Ratings show strong satisfaction overall, with isolated service failures.
Examples from available reviews (Dec 2021 – Mar 2026).
Received incorrect items and refund request was denied by customer service.
“products contained in it turned out to be completely different from those I ordered”
Could not log in because the reset link did not work.
“the reset link doesn’t work”
Likes Cinnamon Bun protein, fast delivery and consistent quality.
“I really like their Cinnamon bun protein powder.”
Fast delivery, well-packaged products and helpful order updates.
“the box arrived fast, and all of the products were in perfect condition”
Some reviewers highlight quick fulfilment and helpful staff, pointing to fast delivery and repeat buying. Others report fulfilment mistakes and a refund refusal after receiving the wrong items. Across these reviews, service runs from responsive to unresolved.
Several reviewers say prices feel fair and value is good when orders arrive correctly. One complaint says getting the wrong items reduced value for money. Overall, value comes through positively, but fulfilment errors can spoil it.
More than one comment points to an easy-to-use online shop and quick delivery. Reviewers also note products arriving intact and ready to use, which helps the buying process feel smooth. One report of a password reset link that did not work suggests login issues are uncommon in this sample.
Reviewers repeatedly praise taste and formulation, including a specific endorsement of Cinnamon Bun protein powder. They describe items as tasty and consistently good when they match what was ordered. None of these reviews mention manufacturing defects.
One review specifically praises fast delivery, secure packaging, and helpful order updates. Few reviewers mention communication or tracking. No one reports major communication problems in this sample.
Reviews range from enthusiastic five-star experiences to a few isolated one-star complaints. Positive feedback focuses on taste, packaging, and delivery speed. Negative feedback centres on order mistakes and a login problem.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (7) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Could not log in because the reset link did not work.
“the reset link doesn’t work”
Likes Cinnamon Bun protein, fast delivery and consistent quality.
“I really like their Cinnamon bun protein powder.”
Received incorrect items and refund request was denied by customer service.
“products contained in it turned out to be completely different from those I ordered”
Great products and fast delivery resulted in a positive experience.
“Everything delivered quickly”
Describes the online shop as very good.
“Very good online shop!”
Considers the brand high quality, tasty and good value.
“Delicious and quality for good price.”
Praises prices, fast delivery and exceptional customer service.
“Will definitely be buying from them again.”
my order was Isolate Perfection from Body & Fit to be delivered to Europe, the box arrived fast, and all of the products were in perfect condition, with no expiration dates to worry about.
A number of alerts were sent to me on a frequent basis to keep me up to date on the progress of my transaction, which was an added bonus.
The prices are affordable, and there is a vast range of things to choose from, as well as a straightforward user interface to navigate and use.
Some parts of the site were having issues, but these have already been rectified thanks to their help and perseverance.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Body & Fit is an online retailer focused on sports nutrition and wellness products. Its range includes protein powders, vitamins and minerals, bars, meal replacements, and selected sports accessories. Product pages usually show ingredient lists, nutrition facts, and suggested use. Shoppers can order from the website in multiple flavours and formats. The company shares labelling and serving details to help customers choose confidently.