Reviews Analysed
21
We Collect & Analyse Reviews
Blaiz
Experiences & Reviews
Blaiz is an online fashion boutique that curates clothing and accessories from a range of designers. It operates via an e-commerce website offering seasonal collections and giftable items, aimed at consumers seeking distinctive, boutique-style pieces.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
13d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Some customers praise friendly, personalised service and individual agents; others report inconsistent or unresponsive support when issues arise.
Share
Mixed
15%
💰
Value for money
Several reviewers note good value and reasonable pricing for curated pieces; a few customers cite specific purchases they felt were poor value.
Share
Strong
6%
⚡
User experience
Ordering, site use and delivery are often described as fast and well packaged; others report unclear returns instructions and occasional slow shipping.
Share
Mixed
14%
🔧
Product quality
Most reviewers describe unique, well-made pieces and careful curation; a small number report quality issues such as thin fabric or faulty zips.
Share
Strong
17%
📞
Communication
Many customers report slow or absent replies and delayed refunds; other reviewers highlight helpful staff and prompt problem resolution.
Share
Mixed
17%
⭐
Overall experience
Overall impressions vary: many customers recommend Blaiz for unique, giftable fashion and fast delivery; a notable group warns about refund handling.
Share
Mixed
31%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
My last purchase with BLAIZ
"My last purchase was a red guipure midi dress and it is incredibly impeccable and beautiful. I also bought the faux fur collar reversible coat and I'm..."
Amanda Scottá
Trustpilot
Sep 30, 2025
Featured for: Positive service, product and refund
Would give zero stars if it was an option
"AVOID AVOID AVOID I ordered a cardigan in the sale. The quality is extremely poor - the zip is all wobbly and material is thin and almost see through..."
nhannon
Trustpilot
Sep 30, 2025
Featured for: Poor product and unresponsive support
Terrible
"I have been trying to contact this company since last Tuesday with no success. Online chat says someone will respond - nothing. At least 3 emails - th..."
Babs
Trustpilot
Sep 30, 2025
Featured for: No replies after multiple contacts
Love the curation and the colours of…
"Love the curation and the colours of the pieces. You’ll never be dressed like anyone e..."
Lucy Horbatowski
Trustpilot
Sep 30, 2025
Featured for: Praised curation, quick shipping
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
B
Babs
trustpilot.com
Sep 30, 2025
Terrible
I have been trying to contact this company since last Tuesday with no success. Online chat says someone will respond - nothing. At least 3 emails - th...
n
nhannon
trustpilot.com
Sep 30, 2025
Would give zero stars if it was an option
AVOID AVOID AVOID I ordered a cardigan in the sale. The quality is extremely poor - the zip is all wobbly and material is thin and almost see through...
S
Sarah Clark
trustpilot.com
Sep 30, 2025
Impossibly slow shipping and refund process
My order took over a week to ship and didn’t arrive in time for a wedding I was going to. I returned immedi...
A
Amanda McKenna
trustpilot.com
Sep 30, 2025
Customer service at it’s best!
Amazing customer service from Chloe at Blaiz! Went above and beyond to solve my issue with...
A
Amanda Scottá
trustpilot.com
Sep 30, 2025
My last purchase with BLAIZ
My last purchase was a red guipure midi dress and it is incredibly impeccable and beautiful. I also bought the faux fur collar reversible coat and I'm...
S
Sarah Roberts
trustpilot.com
Sep 30, 2025
Horrific company
Horrific company. 2 days over the return policy due to 1. The returns slip not being in there when my husband went to post for me. 2. I had an awful s...
N
Nicholas
trustpilot.com
Sep 30, 2025
Quick delivery
Quick delivery. Ea...
L
Lucy Horbatowski
trustpilot.com
Sep 30, 2025
Love the curation and the colours of…
Love the curation and the colours of the pieces. You’ll never be dressed like anyone e...
a
ayesha27
trustpilot.com
Sep 30, 2025
Stunning and unique pieces at blaiz
Stunning and unique pieces at blaiz. You can tell each collection has been carefully curated. I love that the...
S
SGH
trustpilot.com
Sep 30, 2025
Great gifting destination!
I have been buying gifts for my wife from Blaiz and the pieces are always high quality and packaged beautifully! I...
c
customer
trustpilot.com
Sep 30, 2025
My ultimate go to
Fabulous collection always! Shipping is super fast and everything comes so beautifully packed. Blaiz is my go to when it comes to trendy fashion which...
B
Bisma
trustpilot.com
Sep 30, 2025
Great variety and unique pieces
I really love the products offered at Blaiz as the brands are unique, diverse and fun! If you want to stand out from the crowd then B...
S
Shristi Behl
trustpilot.com
Sep 30, 2025
I love shopping and browsing at blaiz
I love shopping and browsing at blaiz! I love their selection and beautiful colours ! The shipping is always so fast and I...
M
Maria
trustpilot.com
Sep 30, 2025
Great online boutique
I’ve been a client for years and I have always loved the constant new and unique drops and the...
H
HY
trustpilot.com
Sep 30, 2025
Pray that you don’t need a refund!
Online order was delivered very quickly and wrapped up nicely. Products are good. But pray that you don’t need to refund any items. Their policy said...
B
Beth Rooney
trustpilot.com
Sep 30, 2025
Something just doesn’t sit right with…
Something just doesn’t sit right with me about this company. Unsure what takes them so long to issue a refund for returned items. My refund took aroun...
C
Customer p
trustpilot.com
Sep 30, 2025
I too am waiting on refunds
I too am waiting on refund...
L
Lily C
trustpilot.com
Sep 30, 2025
Beautiful prints…
I recently bought a beautiful print swimsuit from BLAIZ's designer collection for my upcoming vacation, and I am thrilled with the quality of the prod...
K
Kathleen Barley
trustpilot.com
Sep 30, 2025
I shop at Blaiz for years now and they…
I shop at Blaiz for years now and they always bring new brands with a variety of styles so unique that...
Z
Zoë Charlotte Buxton
trustpilot.com
Sep 30, 2025
quick delivery and just the best…
quick delivery and just the best custom...
Conclusion
Reviews indicate Blaiz is widely used by shoppers seeking curated, distinctive fashion; many customers highlight fast shipping, attractive packaging and well-made pieces. However, a recurring concern across reviews is returns and refund handling—multiple customers report slow processing or difficulty contacting support. Service experiences appear inconsistent: some reviewers praise named staff who resolved issues, while others describe unresponsiveness. Prospective buyers who prioritise unique designs and quick delivery may find Blaiz suitable; those who might need to return items should be aware of reported communication and refund delays.