Reviews indicate Blaiz is widely used by shoppers seeking curated, distinctive fashion; many customers highlight fast shipping, attractive packaging and well-made pieces. However, a recurring concern across reviews is returns and refund handling—multiple customers report slow processing or difficulty contacting support. Service experiences appear inconsistent: some reviewers praise named staff who resolved issues, while others describe unresponsiveness. Prospective buyers who prioritise unique designs and quick delivery may find Blaiz suitable; those who might need to return items should be aware of reported communication and refund delays.
Examples from available reviews (Nov 2021 – Feb 2026).
Beautiful items and consistently excellent service and fast delivery.
“everything is just amazing”
Cardigan quality was poor and customer service didn't respond.
“The quality is extremely poor - the zip is all wobbly”
Customer support didn't respond despite multiple contact attempts.
“Online chat says someone will respond - nothing.”
Unique curated pieces with quick shipping and lovely packaging.
“You’ll never be dressed like anyone else in the room”
Some customers praise friendly, personalised service and individual agents; others report inconsistent or unresponsive support when issues arise.
Several reviewers note good value and reasonable pricing for curated pieces; a few customers cite specific purchases they felt were poor value.
Ordering, site use and delivery are often described as fast and well packaged; others report unclear returns instructions and occasional slow shipping.
Most reviewers describe unique, well-made pieces and careful curation; a small number report quality issues such as thin fabric or faulty zips.
Many customers report slow or absent replies and delayed refunds; other reviewers highlight helpful staff and prompt problem resolution.
Overall impressions vary: many customers recommend Blaiz for unique, giftable fashion and fast delivery; a notable group warns about refund handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer support didn't respond despite multiple contact attempts.
“Online chat says someone will respond - nothing.”
Cardigan quality was poor and customer service didn't respond.
“The quality is extremely poor - the zip is all wobbly”
Order shipped late and refund took over two weeks.
“Impossibly slow shipping and refund process”
Customer service representative Chloe solved my issue promptly.
“Amazing customer service from Chloe at Blaiz!”
Beautiful items and consistently excellent service and fast delivery.
“everything is just amazing”
Refund request ignored despite evidence and missed return window.
“Horrific company.”
Fast delivery and an easy-to-use website.
“Quick delivery. Easy to use website.”
Unique curated pieces with quick shipping and lovely packaging.
“You’ll never be dressed like anyone else in the room”
Carefully curated collections deliver glamorous, high-quality, unique pieces.
“Stunning and unique pieces at blaiz.”
High-quality gift items with friendly service and easy returns.
“the pieces are always high quality and packaged beautifully!”
Trendy, well-packed items with super-fast shipping and good fit.
“Shipping is super fast and everything comes so beautifully packed.”
Unique brands, well priced, and satisfying purchases.
“Everything is well priced and I am really pleased with my purchases.”
Enjoyable shopping with fast shipping and colourful selection.
“I love their selection and beautiful colours !”
Long-term customer enjoys unique drops and friendly support.
“Great online boutique!”
Refund took almost a month despite prompt delivery.
“Pray that you don’t need a refund!”
Refunds took around three weeks despite contacting customer service.
“My refund took around 3 weeks”
Currently awaiting refunds; service is very slow.
“I too am waiting on refunds - very very slow service”
High-quality swimsuit with exceptional customer service and quick delivery.
“I received the delivery on time in just two days.”
Longtime shopper praises unique brands and good value for money.
“The quality of the products is really good”
Quick delivery with excellent customer service and cute packaging.
“quick delivery and just the best customer service and the cutest packaging ever”
I was really well stocked by the Blaiz company at this time. I was very satisfied and happy with the service and the way they handle me and make me feel like a customer and how they treat you and serve you at their main shop. I love Blaiz's Arabian kaftans. They have a lot of different styles and each look is fantastic. Alongside that, the prices are incredibly cheap! What a great place this is to shop for a gift. Even if they aren't Arab, anyone would be happy with a gift from Blaiz. I recommend the store anytime for people for kaftans.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Blaiz is an online fashion boutique that curates clothing and accessories from a range of designers. It operates via an e-commerce website offering seasonal collections and giftable items, aimed at consumers seeking distinctive, boutique-style pieces.