Reviews show a mix of reliable orders and recurring issues. Several buyers report well-made canvases and detailed prints, while others describe pixelation or thin wallpaper materials that required replacement. Delivery and tracking are common pain points—late, missed or fragmented shipments appear in multiple reviews. Many customers who encountered problems say the company issued refunds or replacements, but a significant minority report delayed or absent replies from support. If you consider Bimago, check material and print options carefully, request samples where possible, and document deliveries and product faults to support any claims.
Examples from available reviews (Dec 2021 – Feb 2026).
Acoustic room divider was high quality and customer service resolved defects.
“C’est un très bon produit, de qualité”
Delivery failed and customer service did not respond to inquiries.
“Aucune réponse du service client”
Mandala wallpaper was highly pixelated and of very poor quality.
“tellement pixelisé que le rendu est très désagréable pour les yeux”
Order was incorrect but company refunded and allowed keeping item.
“ne correspond absolument pas à commande passée”
Delivery performance is inconsistent: several reviews report missed or delayed shipments, while others note timely fulfilment and effective refunds for problems.
Perceived value varies: some buyers find prices competitive, but multiple complaints say poor print or material quality made the purchase not worth the cost.
Ordering and tracking frustrations appear: missing order tracking, no account creation and limited carrier choice caused practical difficulties for some customers.
Product quality reports are mixed: several customers praise detailed prints and sturdy materials, while others report pixelated prints, thin plastic-like papers and poor finishes.
Customer-service experiences vary: multiple reviews describe prompt refunds and helpful responses, but a notable subset reports unanswered emails and slow replies.
Overall impressions split: many buyers are satisfied—especially after refunds or replacements—while a substantial number report delivery or quality failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Frame arrived bent and customer service did not respond to refund request.
“Received the frame completely bent and thus useless.”
Wallpaper was sufficiently thick, easy to cut and met expectations.
“Le résultat est conforme à mes attentes,: c'est très chouette !”
Delivery failed and customer service did not respond to inquiries.
“Aucune réponse du service client”
Customer's emails were not acknowledged and refund remains pending.
“Bimago me dit qu'il n'a pas reçu mes mails précédents”
Wallpaper was low quality, fragile, pixelated, and hard to install.
“Le papier ressemble à du papier cadeau”
Delivery service failed; order not received despite scheduled date.
“J'ai pas reçu ma commande”
Acoustic room divider was high quality and customer service resolved defects.
“C’est un très bon produit, de qualité”
Canvas was poorly painted and damaged, but full refund was issued.
“La toile est mal peinte”
Mandala wallpaper was highly pixelated and of very poor quality.
“tellement pixelisé que le rendu est très désagréable pour les yeux”
Sticker wallpaper was very thin, shiny plastic and hard to apply.
“Je n’ai jamais vu un papier peint d’aussi mauvaise qualité.”
Painting was well packaged and met the buyer's expectations.
“Tableau très bien emballé !”
Order was incorrect but company refunded and allowed keeping item.
“ne correspond absolument pas à commande passée”
Company refunded the purchase within a week after return issues.
“BIMAGO A REMBOURSÉ MON ACHAT SOUS HUITAINE”
Reviewer reports the company provided very good services.
“tres bons services”
Bought beautiful paintings that exactly matched expectations.
“c'est exactement ce que je voulais.”
Company was responsive and produced a well-made room divider.
“Grande réactivité et sérieux de cette maison”
Large framed piece arrived well packaged though delivery took longer.
“arrivé monté et très bien emballé.”
Two dividers arrived weeks apart due to different carriers, but quality was good.
“les deux sont arrivés avec près de deux semaines d'intervalle”
Order missed promised delivery date causing gift to be late.
“AUCUN RESPECT DES DELAIS ANNONCÉS.”
Wallpaper was high quality and easy to install despite delivery concerns.
“Papier peint de très bonne qualité et facile à poser.”
Product matched description but there was a major delivery problem.
“Produit tout à fait conforme. Mais un gros souci avec la livraison”
Bimago was commissioned to make four wall paintings in metropolica language for me, and they delivered on their word.
Despite the short shipping period, everything arrived in fantastic shape, complete with thorough instructions on how to put the structure together.
Completing the procedure is a fundamental one. But the position I had in mind was exactly as represented on the website, was not something I liked.
Because that error was significant, bimago rewarded me with a prompt and painless payment with no questions asked.
Furthermore, I was given the option of just keeping the screen and receiving a refund less £20, which I thankfully took.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bimago is an online retailer specialising in wall decor and interior prints, including wallpapers, canvas prints, murals and room dividers. Founded and operating from Poland, the brand sells customised and ready-made wall coverings across several European markets. Product types commonly offered include printed wallpapers (standard and premium), framed canvases and multi-panel room dividers. Buyers researching Bimago should compare material options (e.g. adhesive vs non-adhesive wallpaper, standard vs premium print) and check shipping terms for their country.