Customers describe mixed results with Bimago. Many praise canvases, acoustic dividers, and some wallpapers for solid materials and accurate looks. Others report damaged or missing deliveries, along with emails that went unanswered. Wallpaper and sticker quality varies widely from order to order.
Examples from available reviews (Dec 2021 – Mar 2026).
Delivery failed and customer service did not respond to inquiries.
“Aucune réponse du service client”
Mandala wallpaper was highly pixelated and of very poor quality.
“tellement pixelisé que le rendu est très désagréable pour les yeux”
Acoustic room divider was high quality and customer service resolved defects.
“C’est un très bon produit, de qualité”
Company refunded the purchase within a week after return issues.
“BIMAGO A REMBOURSÉ MON ACHAT SOUS HUITAINE”
Reviews describe delivery and handling problems such as bent frames, missed delivery dates, and orders that never arrived. In other cases, reviewers say refunds and replacements went through without issue. Shipping reliability and carrier performance come up repeatedly.
Positive value comments point to well-made canvases and sturdy room dividers that met expectations. Negative value feedback focuses on thin, shiny sticker wallpaper and prints that look heavily pixelated. The same product types show up in both the praise and the complaints.
Some customers mention careful packaging and items arriving ready to hang. Others report tricky installation, especially with flimsy stickers and wallpapers that crease or reflect light. For multi-item purchases, staggered deliveries also made things less convenient.
Positive reviews highlight canvas prints and an acoustic room divider with true-to-image printing and sturdy materials. Negative reviews describe wallpaper as extremely thin, fragile, or pixelated, and note canvas pieces with visible printing defects. Inconsistent materials stand out as a recurring theme.
Several reviewers say customer support did not acknowledge emails after deliveries failed. Others report quick replies and refunds, pointing to uneven service. Missed escalation and a lack of tracking updates are the most common communication gaps.
Overall, reviews split sharply between very happy and very unhappy buyers. Strong experiences often involve durable canvases and returns that were resolved. The worst experiences typically involve delivery damage, missing parcels, and support queries that received no reply.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Frame arrived bent and customer service did not respond to refund request.
“Received the frame completely bent and thus useless.”
Wallpaper was sufficiently thick, easy to cut and met expectations.
“Le résultat est conforme à mes attentes,: c'est très chouette !”
Delivery failed and customer service did not respond to inquiries.
“Aucune réponse du service client”
Customer's emails were not acknowledged and refund remains pending.
“Bimago me dit qu'il n'a pas reçu mes mails précédents”
Wallpaper was low quality, fragile, pixelated, and hard to install.
“Le papier ressemble à du papier cadeau”
Delivery service failed; order not received despite scheduled date.
“J'ai pas reçu ma commande”
Acoustic room divider was high quality and customer service resolved defects.
“C’est un très bon produit, de qualité”
Canvas was poorly painted and damaged, but full refund was issued.
“La toile est mal peinte”
Mandala wallpaper was highly pixelated and of very poor quality.
“tellement pixelisé que le rendu est très désagréable pour les yeux”
Sticker wallpaper was very thin, shiny plastic and hard to apply.
“Je n’ai jamais vu un papier peint d’aussi mauvaise qualité.”
Painting was well packaged and met the buyer's expectations.
“Tableau très bien emballé !”
Order was incorrect but company refunded and allowed keeping item.
“ne correspond absolument pas à commande passée”
Company refunded the purchase within a week after return issues.
“BIMAGO A REMBOURSÉ MON ACHAT SOUS HUITAINE”
Reviewer reports the company provided very good services.
“tres bons services”
Bought beautiful paintings that exactly matched expectations.
“c'est exactement ce que je voulais.”
Company was responsive and produced a well-made room divider.
“Grande réactivité et sérieux de cette maison”
Large framed piece arrived well packaged though delivery took longer.
“arrivé monté et très bien emballé.”
Two dividers arrived weeks apart due to different carriers, but quality was good.
“les deux sont arrivés avec près de deux semaines d'intervalle”
Order missed promised delivery date causing gift to be late.
“AUCUN RESPECT DES DELAIS ANNONCÉS.”
Wallpaper was high quality and easy to install despite delivery concerns.
“Papier peint de très bonne qualité et facile à poser.”
Product matched description but there was a major delivery problem.
“Produit tout à fait conforme. Mais un gros souci avec la livraison”
Bimago was commissioned to make four wall paintings in metropolica language for me, and they delivered on their word.
Despite the short shipping period, everything arrived in fantastic shape, complete with thorough instructions on how to put the structure together.
Completing the procedure is a fundamental one. But the position I had in mind was exactly as represented on the website, was not something I liked.
Because that error was significant, bimago rewarded me with a prompt and painless payment with no questions asked.
Furthermore, I was given the option of just keeping the screen and receiving a refund less £20, which I thankfully took.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bimago runs an online store focused on printed wall decor and home accessories. It sells wallpapers, canvases, framed prints, stickers, and printed room dividers. Many products come in several sizes, with custom dimensions available to suit different interiors. The site uses image-led product pages and markets decor for both homes and commercial spaces.