Reviews show a clear split: multiple customers praise fast dispatch, genuine products and helpful replies, while many others report slow deliveries, unresolved refunds and difficult returns. Common specifics include paying notable return or postage fees (examples cited: around €8–€14), occasional wrong items or sizing issues, and limited or delayed responses from support. If you consider buying, check the shipping and return cost for your country, keep proof of postage and consider payment methods with buyer protection. For returns or disputes, several reviewers report success using third-party payment resolution (for example PayPal).
Examples from available reviews (Dec 2021 – Feb 2026).
Returned items but refund delayed and customer service was rude and unhelpful.
“Extremely rude and unhelpful customer service.”
Ordered many items; items were perfect and communication was very good.
“The items were all perfect and as described.”
They sent the wrong handbag; PayPal helped secure a refund.
“I ordered a handbag in pink color but they sent me the wrong one (gold color).”
Reviewer thought they ordered from a Dutch shop but had to pay international return costs.
“you have to pay return costs with Signed shipping from abroad from NL to Czech Republic.”
Numerous reviews describe delayed shipments, long refund waits and inconsistent return handling; a minority praise swift dispatch and accurate orders.
Many customers flag substantial shipping and return costs (examples cited: €8–€14) and fluctuating prices; some shoppers report good bargains.
User reports vary: some praise clear tracking and rapid dispatch, others report misleading delivery estimates and site or order confusion.
Several buyers confirm authentic, well-described products; others report receiving wrong items or mismatched sizes that require returns or refunds.
Frequent complaints about slow or absent email replies, unhelpful phone support and chat-only responses; a smaller set report prompt, helpful contact.
Reviews are divided: some customers report smooth purchases and accurate items, while many describe refund delays, costly returns and poor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer claims the company are scammers and warns against buying.
“Absolute scammers, wouldn't buy anything from them !!!”
Fast delivery and authentic product; reviewer very happy.
“Fast delivery, great service and authentic product.”
Reviewer experienced poor return service and two months' delay.
“Worsest service i have ever experienced when something needs to be returned.”
Order arrived fast and was exactly as expected; will shop again.
“Order arrived fast, got exactly what I wanted at a fraction of the full price”
Initially suspicious but received shoes as expected and pleased.
“I received my shoes as expected.”
They sent the wrong handbag; PayPal helped secure a refund.
“I ordered a handbag in pink color but they sent me the wrong one (gold color).”
Ordered many items; items were perfect and communication was very good.
“The items were all perfect and as described.”
No shipment email and no response to enquiries, reviewer disappointed.
“I have not received any email regarding the shipment of my order.”
First order delivered successfully though postage was quite high.
“it was delivered on the 11th March 2024.”
Company based elsewhere, long delivery and expensive returns disappointed reviewer.
“I thought the company was based in The Netherlands but it is in fact in Czechoslovakia.”
Returned items but refund delayed and customer service was rude and unhelpful.
“Extremely rude and unhelpful customer service.”
Received a completely different shoe than pictured and returns are difficult.
“FULLY DIFFERENT SHOE compared to the picture of the advertisement.”
Reviewer thought they ordered from a Dutch shop but had to pay international return costs.
“you have to pay return costs with Signed shipping from abroad from NL to Czech Republic.”
Returned trousers and paid return; no refund or feedback for over two weeks.
“I did not receive any feedback at all, nor did I get a refund on my PayPal account.”
Paid for shoes but after 14 days order not handed to delivery service.
“its been 14 days and they still did not handed it over to the delivery service.”
Jeans were genuine and good quality; dispatched promptly as promised.
“They are genuine and good quality.”
Reviewer reports lies about delivery times and incompetent customer service.
“it says 24 hours delivery, but it actually comes after 7 days and maybe 14.”
Shipping for every order takes a lot of time.
“Every order shipping takes a lot of time.”
Returned shoes; refund expected for three weeks but not received and no replies.
“I am expecting it for 3 weeks now and still no result.”
Payment complications led to refund request; no response and no refund for over a month.
“Never had my refund neither get any answers.”
In September, I ordered an Under Armour UACG Armour Fitted MCK T-Shirt, but I had to return it to Bibloo since it was the wrong size.
I was in charge of the return shipping fees.
I received an email informing me that they had received the garment and that I may expect a compensation in the near future.
I've been waiting for it for two weeks and have yet to receive an answer.
I emailed them, but I have yet to receive an answer.
No one ever answers the phone when I call.
Despite the fact that I have been waiting for more than ten minutes on each call, the automated operator indicates that all of their colleagues are busy.
Overall, the service was of the utmost poor quality!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bibloo is an online fashion retailer operating an e-commerce site that sells clothing, shoes and accessories to European customers. The platform lists branded and discounted items, handles online orders, shipping and returns, and accepts common online payments. Shoppers typically interact with the business via the website, email, phone or courier services when returning items or seeking refunds.