Reviews split between shoppers who get genuine, accurately described items quickly and those who run into long shipping, return, and refund problems. Positive feedback points to fast delivery and authentic products at reduced prices. Negative accounts focus on late deliveries, missing refunds, and poor return handling. Several customers also describe customer service as unhelpful or rude when issues come up.
Examples from available reviews (Dec 2021 – Mar 2026).
Fast delivery and authentic product; reviewer very happy.
“Fast delivery, great service and authentic product.”
Ordered many items; items were perfect and communication was very good.
“The items were all perfect and as described.”
Returned trousers and paid return; no refund or feedback for over two weeks.
“I did not receive any feedback at all, nor did I get a refund on my PayPal account.”
Received a completely different shoe than pictured and returns are difficult.
“FULLY DIFFERENT SHOE compared to the picture of the advertisement.”
Many positive reviews mention quick dispatch and on-time delivery. Repeated complaints describe late handovers to couriers, long shipping times, and missed delivery promises. Several customers also say returns move slowly or get stuck.
Many reviewers highlight big discounts and good value on branded items. For some, high shipping fees and the cost of international returns reduce the overall value. A few cases of receiving the wrong item further lower the value of the purchase.
In several cases, ordering and delivery went smoothly, and items matched the listing. Many post-purchase stories involve long waits for refunds, no updates, and returns that never get resolved. A small number of reviews mention unexpected origin details or shipping fees that hurt satisfaction.
Several reviewers say the products are genuine and good quality, including jeans and shoes. At least a few reports describe items that look very different from the photos or arrive in a different colour than ordered. In those situations, customers say returning the wrong product is difficult.
Some customers describe clear, helpful order messages. More complaints mention no response, slow replies, or rude customer service when asking about refunds or shipping updates. Questions about payments and refunds most often end without follow-up.
Feedback is split between smooth purchases and frustrating after-sales support. Satisfied buyers point to authenticity, pricing, and fast delivery. Dissatisfied buyers focus on returns, refunds, and slow or unresponsive customer service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer claims the company are scammers and warns against buying.
“Absolute scammers, wouldn't buy anything from them !!!”
Fast delivery and authentic product; reviewer very happy.
“Fast delivery, great service and authentic product.”
Reviewer experienced poor return service and two months' delay.
“Worsest service i have ever experienced when something needs to be returned.”
Order arrived fast and was exactly as expected; will shop again.
“Order arrived fast, got exactly what I wanted at a fraction of the full price”
Initially suspicious but received shoes as expected and pleased.
“I received my shoes as expected.”
They sent the wrong handbag; PayPal helped secure a refund.
“I ordered a handbag in pink color but they sent me the wrong one (gold color).”
Ordered many items; items were perfect and communication was very good.
“The items were all perfect and as described.”
No shipment email and no response to enquiries, reviewer disappointed.
“I have not received any email regarding the shipment of my order.”
First order delivered successfully though postage was quite high.
“it was delivered on the 11th March 2024.”
Company based elsewhere, long delivery and expensive returns disappointed reviewer.
“I thought the company was based in The Netherlands but it is in fact in Czechoslovakia.”
Returned items but refund delayed and customer service was rude and unhelpful.
“Extremely rude and unhelpful customer service.”
Received a completely different shoe than pictured and returns are difficult.
“FULLY DIFFERENT SHOE compared to the picture of the advertisement.”
Reviewer thought they ordered from a Dutch shop but had to pay international return costs.
“you have to pay return costs with Signed shipping from abroad from NL to Czech Republic.”
Returned trousers and paid return; no refund or feedback for over two weeks.
“I did not receive any feedback at all, nor did I get a refund on my PayPal account.”
Paid for shoes but after 14 days order not handed to delivery service.
“its been 14 days and they still did not handed it over to the delivery service.”
Jeans were genuine and good quality; dispatched promptly as promised.
“They are genuine and good quality.”
Reviewer reports lies about delivery times and incompetent customer service.
“it says 24 hours delivery, but it actually comes after 7 days and maybe 14.”
Shipping for every order takes a lot of time.
“Every order shipping takes a lot of time.”
Returned shoes; refund expected for three weeks but not received and no replies.
“I am expecting it for 3 weeks now and still no result.”
Payment complications led to refund request; no response and no refund for over a month.
“Never had my refund neither get any answers.”
In September, I ordered an Under Armour UACG Armour Fitted MCK T-Shirt, but I had to return it to Bibloo since it was the wrong size.
I was in charge of the return shipping fees.
I received an email informing me that they had received the garment and that I may expect a compensation in the near future.
I've been waiting for it for two weeks and have yet to receive an answer.
I emailed them, but I have yet to receive an answer.
No one ever answers the phone when I call.
Despite the fact that I have been waiting for more than ten minutes on each call, the automated operator indicates that all of their colleagues are busy.
Overall, the service was of the utmost poor quality!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bibloo runs an online shop selling clothing, footwear, and accessories for men and women. Its product pages show photos, sizes, and prices for branded and own-label items. Customers order through the website checkout and pay with standard online methods. Bibloo offers delivery options and outlines return and exchange steps handled through customer support. The company sells across several European markets and lists both discounted and full-price stock.