Reviews show a clear split: many customers praise low prices, subscription convenience and effective flea/tick products, while a substantial minority report cancellations, long shipping times and unresponsive support. Several reviewers specifically name Bravecto and report good results; conversely, at least one shelter reviewer alleges ineffective Profender and is pursuing further testing. Multiple accounts raise transparency questions about product origin and labelling. Prospective buyers should weigh lower cost against shipping time, check packaging and batch information, and consult a veterinarian before substituting medications.
Examples from available reviews (Oct 2022 – Feb 2026).
Long-term customer praises excellent prices and caring customer service.
“The prices and the customer service is the best.”
Purchased products appeared fraudulent and failed to treat parasites.
“these products are NOT theirs!”
Poor communication and cancelled order prevented urgent deworming for rescued kittens.
“your order being cancelled due to ME NOT RESPONDING TO THEIR CALLS”
Verification calls delayed shipping but order arrived satisfactorily in ten days.
“I received the Bravecto tables 10 days after I called.”
Several reviewers praise helpful, knowledgeable staff and reliable fulfilment; a minority report unhelpful or slow support during order problems.
Many reviewers note lower prices versus local suppliers and perceived savings; some nevertheless question trade-offs related to product origin.
Common comments on shipping and ordering: many report dependable autoship and timely deliveries, while several describe cancellations and long delays.
Multiple customers report effective treatments (for example Bravecto); a smaller group alleges ineffective or non‑genuine products requiring further investigation.
Frequent complaints about unresponsive support, verification calls not answered and limited transparency; some reviewers did report eventual resolution after contact.
Reviews range from long‑term satisfied customers citing good results to frustrated users reporting cancellations, delays and authenticity concerns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Bravecto failed to control fleas and customer service was unreachable.
“He still has fleas after 3 weeks, and the house is now infested.”
Packaging differed from expected and reviewer refused to administer product.
“The package looks totally different from what I typically get,”
Reliable supplier offering lower prices but slower delivery.
“Definitely reliable and less expensive than US.”
Product was an overseas version and lacked transparency about origin.
“Product is a version from another country.”
Slow shipping and unhelpful customer service frustrated the buyer.
“Customer service is less than knowledgeable/helpful when it comes to solving issues.”
Long-term use with no problems despite occasional delivery delays.
“have never had a problem.”
Reviewer found indications the company may not be a legitimate business.
“Strong possibility is not legit!”
Bravecto works well and company is affordable with expected shipping.
“shipping is expected about 7 days after order”
Purchased products appeared fraudulent and failed to treat parasites.
“these products are NOT theirs!”
Consistent flea prevention with excellent prices and reliable delivery.
“Their prices are amazing and I use their autoship feature.”
Orders cancelled but transaction fees retained, so felt scammed.
“they kept the transaction fees.”
Verification calls delayed shipping but order arrived satisfactorily in ten days.
“I received the Bravecto tables 10 days after I called.”
Products are cheaper because they are not made in the USA, buyer cancelled.
“THEY ARE NOT MADE IN THE USA.”
Confusing communications and overseas shipping prompted order cancellation.
“It all sounded fishy to me so I cancelled my order.”
Order confirmation failures and lack of responses led to cancellation and delays.
“they cancelled my order.”
Long-term customer praises excellent prices and caring customer service.
“The prices and the customer service is the best.”
Subscription delivers on time and product effectively controls fleas.
“the product has been delivered on time every time.”
Poor communication and cancelled order prevented urgent deworming for rescued kittens.
“your order being cancelled due to ME NOT RESPONDING TO THEIR CALLS”
Good products with reasonable shipping and excellent prices.
“the products are great and the prices are even better”
Automatic delivery ensures medicine arrives before running out.
“I get my dog's medicine ahead of when I run out.”
Bravecto flea control works well and lasts three months.
“It works well and only has to be put on every three months.”
Competitive prices, quality products and quick shipping.
“Great prices, quality products, and fast shipping.”
I recently had to take my furry friend to the vet, and I'm so glad we chose Best Vet Care. The staff was friendly and knowledgeable, making us feel comfortable and at ease right away. They took time to listen to our concerns and answer all of our questions thoroughly.
The clinic itself was clean, spacious, and fully equipped with state-of-the-art technology. This gave us peace of mind knowing that our pet would receive the best possible care during their examination. We were impressed by their range of pet care treatments available for purchase on-site as well.
Overall, I highly recommend Best Vet Care for anyone looking for affordable & reliable pet-care supplies in USA or Canada. Their top-rated flea & tick products are a bonus!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
BestVetCare is presented online as a retailer of pet medications and supplies. Consumers researching the company typically look for information about product authenticity, shipping origin and times, customer support responsiveness, and subscription/autoship options.