Reviewers often point to low prices and the ease of reordering routine pet medicines. Many say parasite treatments worked and subscription shipments arrived on time. Several reviews claim the products were counterfeit or overseas stock and that treatments failed. Multiple buyers also describe cancelled orders, fees kept back, and slow or unclear fulfilment updates.
Examples from available reviews (Oct 2022 – Mar 2026).
Purchased products appeared fraudulent and failed to treat parasites.
“these products are NOT theirs!”
Consistent flea prevention with excellent prices and reliable delivery.
“Their prices are amazing and I use their autoship feature.”
Orders cancelled but transaction fees retained, so felt scammed.
“they kept the transaction fees.”
Subscription delivers on time and product effectively controls fleas.
“the product has been delivered on time every time.”
Fulfilment gets mixed feedback. Several reviewers describe cancelled orders, slow shipping, and transaction fees being kept. Other long-time customers report helpful staff and steady subscription deliveries.
Price stands out as the main positive. Multiple buyers mention lower costs and competitive deals, often tied to repeat orders. Few comments criticise the pricing.
Many credit auto-delivery and subscriptions with helping them avoid running out of medicine. Some report delivery delays or verification calls that disrupted urgent treatment. A few highlight friendly, knowledgeable support in person or by phone.
Views on how well the products work are sharply split. Many customers say the medicines controlled fleas and parasites effectively. Several others directly allege overseas or counterfeit products and treatment failures.
Communication often draws complaints for being confusing or intrusive. Multiple reviewers mention verification calls and unclear messages that ended in cancellations. Fewer describe staff contact as clear and reassuring.
Reviews split between happy repeat buyers and customers reporting serious fulfilment or authenticity issues. Complaints focus on cancellations, shipping, and suspected counterfeit stock. Positive feedback centres on price, reliable subscriptions, and effective products.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Bravecto failed to control fleas and customer service was unreachable.
“He still has fleas after 3 weeks, and the house is now infested.”
Packaging differed from expected and reviewer refused to administer product.
“The package looks totally different from what I typically get,”
Reliable supplier offering lower prices but slower delivery.
“Definitely reliable and less expensive than US.”
Product was an overseas version and lacked transparency about origin.
“Product is a version from another country.”
Slow shipping and unhelpful customer service frustrated the buyer.
“Customer service is less than knowledgeable/helpful when it comes to solving issues.”
Long-term use with no problems despite occasional delivery delays.
“have never had a problem.”
Reviewer found indications the company may not be a legitimate business.
“Strong possibility is not legit!”
Bravecto works well and company is affordable with expected shipping.
“shipping is expected about 7 days after order”
Purchased products appeared fraudulent and failed to treat parasites.
“these products are NOT theirs!”
Consistent flea prevention with excellent prices and reliable delivery.
“Their prices are amazing and I use their autoship feature.”
Orders cancelled but transaction fees retained, so felt scammed.
“they kept the transaction fees.”
Verification calls delayed shipping but order arrived satisfactorily in ten days.
“I received the Bravecto tables 10 days after I called.”
Products are cheaper because they are not made in the USA, buyer cancelled.
“THEY ARE NOT MADE IN THE USA.”
Confusing communications and overseas shipping prompted order cancellation.
“It all sounded fishy to me so I cancelled my order.”
Order confirmation failures and lack of responses led to cancellation and delays.
“they cancelled my order.”
Long-term customer praises excellent prices and caring customer service.
“The prices and the customer service is the best.”
Subscription delivers on time and product effectively controls fleas.
“the product has been delivered on time every time.”
Poor communication and cancelled order prevented urgent deworming for rescued kittens.
“your order being cancelled due to ME NOT RESPONDING TO THEIR CALLS”
Good products with reasonable shipping and excellent prices.
“the products are great and the prices are even better”
Automatic delivery ensures medicine arrives before running out.
“I get my dog's medicine ahead of when I run out.”
Bravecto flea control works well and lasts three months.
“It works well and only has to be put on every three months.”
Competitive prices, quality products and quick shipping.
“Great prices, quality products, and fast shipping.”
I recently had to take my furry friend to the vet, and I'm so glad we chose Best Vet Care. The staff was friendly and knowledgeable, making us feel comfortable and at ease right away. They took time to listen to our concerns and answer all of our questions thoroughly.
The clinic itself was clean, spacious, and fully equipped with state-of-the-art technology. This gave us peace of mind knowing that our pet would receive the best possible care during their examination. We were impressed by their range of pet care treatments available for purchase on-site as well.
Overall, I highly recommend Best Vet Care for anyone looking for affordable & reliable pet-care supplies in USA or Canada. Their top-rated flea & tick products are a bonus!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
BestVetCare runs an online store selling veterinary medicines and pet health products. It supplies parasite preventatives, dewormers, and routine veterinary pharmaceuticals for pet owners. Customers order through an online checkout, and the company ships purchases to them. Customer support handles prescriptions, order questions, and returns.