Reviewers repeatedly praise the leather workmanship, materials, and overall build. Many also mention fast shipping and smooth after-sales support. A smaller group points to high prices and asks for more size options. Overall sentiment is strongly positive.
Examples from available reviews (Dec 2021 – Feb 2026).
Reviewer describes the bag as amazing.
“amazing bag!”
Item delivered to Australia within a week; craftsmanship is beautiful.
“Item delivered to Australia within a week of ordering.”
Hand-crafted, timeless products with swift delivery but higher prices.
“prices on the high end.”
Well-designed backpack with useful detachable pocket and good capacity.
“The detachable interior pocket was very useful on my recent business trip.”
Several reviews describe staff as knowledgeable, friendly, and helpful both in store and online. After-sales support and repairs are often described as efficient, with multiple mentions of quick turnaround. Service stands out as a leading positive thread in the feedback.
Most comments frame the quality as worth it over time, rather than focusing on a low upfront price. A small number of reviewers say prices are high or at the upper end. Price concerns appear much less often than praise for quality.
Customers describe ordering online as straightforward, with careful presentation and dependable packaging on arrival. Multiple reviews praise practical details such as detachable pockets and travel-oriented layouts. A few reviewers ask for extra smaller size options, but this comes up only occasionally.
Reviews frequently point to durable leather, neat stitching, and premium materials across bags, folios, and holdalls. Many describe the items as beautifully made and well suited to travel and everyday use. Craftsmanship is the main product-focused takeaway.
Reviewers mention clear communication during buying, shipping, and repairs. Several describe smooth updates and helpful guidance from staff. Strong communication comes through as a steady support theme alongside service and delivery.
Most reviews describe very positive purchases, highlighting quality, service, and delivery. A small number raise concerns about price or limited size choice. Praise for craftsmanship outweighs the few criticisms.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Due to my job I travel a lot, I am frequently on the road for business, both domestically and abroad, throughout the year.
In the end, after searching for a piece of baggage that could double as a carry-on and a suit carrier for quite some time, I was able to find exactly what I needed.
Unpackaged in high-quality packing that includes a storage bag for when the item is not in use, a product that has been created to exacting standards and provided in high-quality packaging.
Quality and longevity, as the adage goes, are well worth the investment!
If you are looking for comparable goods in the future, this product is one that I would recommend.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bennett Winch is a British brand making leather bags and accessories. Its range includes briefcases, backpacks, holdalls, and folios in full-grain leather. Products are sold online and through a London showroom. The company also offers repair and refurbishment for its leather goods. Each piece is cut, stitched, and finished by skilled artisans.