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We Collect & Analyse Reviews

Belier
Experiences & Reviews

Belier is a clothing brand and online retailer that sells apparel direct to consumers via its website. Consumers researching Belier commonly look for information on product quality, delivery, returns and customer service before buying. This summary focuses on reviews to help shoppers compare customer-reported experiences with ordering, delivery and after-sales support.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 55%
Latest Review 19d
Overall Rating
3.2

Our Analysis

🎯

Service quality

Reviewers report prompt deliveries and helpful support in many cases, but a notable number describe missed deliveries, delayed refunds and problematic returns handling.

Share
21%
Mixed
💰

Value for money

Several reviewers raised money-related concerns: partial refunds, unpaid refunds and return/postage charges; no clear pattern of positive comments about value.

Share
7%
Weak
⚡

User experience

Some customers found ordering and next‑day delivery straightforward; others reported website/returns barcode issues, missing tracking and unclear return flows.

Share
7%
Weak
🔧

Product quality

Many customers praise fit, craftsmanship and materials; countering reports cite loose stitching, wrong items or items in poor/dirty condition.

Share
19%
Mixed
📞

Communication

Multiple shoppers praise helpful, prompt replies from named support agents; a substantial group report no response to emails or social messages.

Share
21%
Mixed
⭐

Overall experience

Overall impressions are split: a majority describe positive purchases and service, while a significant minority report fulfilment or refund failures.

Share
25%
Mixed

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

S
Sam bibb
trustpilot.com Sep 30, 2025

DO NOT ORCER FORM THIS WEB SITE

DO NOT ORCER FORM THIS WEB SITE I bought 2 sizes in 2 different products I did a return through their website I got a barcode for DPD after paying for...

M
Matt
trustpilot.com Sep 30, 2025

Receiving incorrect goods and only receiving a partial refund crazy company

Bought the premium white tshirt previously, was happy with it, so deicded to order again some time later However when received, it was of a totally di...

U
Universal exports
trustpilot.com Sep 30, 2025

First time dipping my toe into the…

First time dipping my toe into the Belier brand for and upcoming holiday to Greece. Ordered a shirt and 2 t-shirt's to test quality and fit. Wow reall...

M
Mrs L Svensson
trustpilot.com Sep 30, 2025

Excellent customer service

I needed information ref a problem with a suitcase bought my son . I contacted Beliér customer service asking for an urgent response . I was contacted...

M
Martin Wright
trustpilot.com Sep 30, 2025

Great customer service

Great customer service Following my first delivery, I had a couple of queries,...

S
Stu Bowker
trustpilot.com Sep 30, 2025

Shocking customer service

Shocking customer service!! I ordered nearly £400 worth of clothing for holiday I ordered before the 3pm deadline for next day delivery and at the tim...

T
Tom
trustpilot.com Sep 30, 2025

I sent my clothing back over a week…

I sent my clothing back over a week ago. £200 worth of clothes that didn’t fit. I can see the item...

P
Pierre Dodinot
trustpilot.com Sep 30, 2025

a scam

...

m
meyersmic84
trustpilot.com Sep 30, 2025

Belier is incredible

Belier is incredible! The clothes are top quality and fashionable. Order and delivery was very quick! One of the items of the many I bought had a slig...

M
Matt
trustpilot.com Sep 30, 2025

I would just like to say thank you to…

I would just like to say thank you to Julie from customer services, who dealt with my query in a professional and quick manor. Very helpful and unders...

P
Paddy Docherty
trustpilot.com Sep 30, 2025

Great quality and service!

I have had a few items from Belier now and the quality has been excellent along with th...

E
Edd Rudge
trustpilot.com Sep 30, 2025

The clothes are pretty decent quality

The clothes are pretty decent quality. I recommend going a size up. I had an issue with my returns which came from Royal Ma...

G
Glyn
trustpilot.com Sep 30, 2025

Effortlessly Stylish & Surprisingly Comfortable!

I wasn’t sure what to expect from a crochet twin set, but this blew me away. The craftsmanship is top-tier—every stitch feels intentional, and the fit...

S
Shaun Hill
trustpilot.com Sep 30, 2025

Great quality clothing and even better…

Great quality clothing and even better customer service. Would like to mention Julie from the customer care team on the quick and effi...

P
Philip
trustpilot.com Sep 30, 2025

Really like the clothes from Belier but…

Really like the clothes from Belier but have bought about 8 pairs of technical/ cargo style trousers and every pair...

M
Mason Granger
trustpilot.com Sep 30, 2025

I ordered a shirt from here online and…

I ordered a shirt from here online and as soon as i tried it on i sent it straight back. The shirt felt like a plastic bag and is some of the worst qu...

B
Bogdan Mutuleac
trustpilot.com Sep 30, 2025

Belier - very unprofessional company

I placed an order on 30 May, a month before I leave in vacation, and I still haven't received it, they shipped my order with some shitty / no name cou...

T
Tom Johnson
trustpilot.com Sep 30, 2025

A first time purchaser from Belier

A first time purchaser from Belier, I ordered the items at 3:15pm needing the items for the next day. Despite the cut off point being 3pm I paid next...

C
Consumer
trustpilot.com Sep 30, 2025

Very fast delivery

Very fast delivery, good qualit...

R
Ruthie Arnold
trustpilot.com Sep 30, 2025

Absolutely awful!

Absolutely awful! Dirty I'm pretty sure second hand fans! And the customer service is terrible! Emma actually said this looks great! Over £100 I paid...

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Conclusion

Reviews for Belier are mixed: many customers report fast delivery, good fit and helpful support, while a meaningful minority describe problems with deliveries, refunds and product finish. Several reviews specifically praise quick, effective responses from customer‑service agents; however, multiple customers report not receiving expected replies or receiving partial refunds. If you are ordering for time‑sensitive travel or spending a larger sum, check delivery cut‑offs, save tracking/return receipts and confirm the returns policy beforehand. These steps reflect the patterns found across the reviews and can help manage risk when buying from Belier.