Reviews most often point to strong product quality, fast fulfilment, and keen pricing. Shoppers call the website and checkout simple to use. A minority mention colour not matching expectations and occasional unhelpful communication. A small number also report fabric-care issues, such as items wrinkling quickly after washing.
Examples from available reviews (Oct 2017 – Feb 2026).
Excellent bedding quality and very quick delivery.
“Excellent quality bedding and very quick delivery.”
Huge range of colours and brands at very competitive prices.
“Huge range of colours and brands to choose from at really competitive prices,”
Ordering was easy and efficient, but colour required a return.
“Easy and efficient ordering.Unfortunately had to return as colour was not as expected.”
Product description was misleading and customer service was unhelpful.
“the description on the package was so wrong and misleading.”
Many reviewers mention fast fulfilment and cases where Bedeck put delivery mistakes right. Several praise staff for fixing order errors. A few isolated comments describe slow or unhelpful replies after customers received the wrong items.
Customers connect value with competitive sale prices and products that last. Reviews often describe discounted items as still made from high-quality materials. No ongoing criticism of pricing comes through in the comments.
Shoppers often describe the website as easy to use, with a smooth ordering process. Several report quick dispatch after checkout. A small number sent items back because the colour was not what they expected.
Reviews repeatedly describe the bedding as soft, sturdy, and accurate for size and colour. Several customers point to long use and repeat orders as signs it holds up well. A small group raise care concerns, especially that some covers wrinkle quickly after washing.
Many customers mention clear delivery updates and helpful messages before and after purchase. A few say product descriptions were misleading or that support was unhelpful when problems came up. Communication issues appear, but less often than positive updates.
Most feedback leans toward repeat buying and recommendations, driven by quality, price, and fast delivery. Several shoppers say they will purchase again. A minority report colour mismatches or disappointing support that lowered their satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · External Source (20) · Reviews (4) · Reviews (1) · Quotes shortened · As of: February 2026
Item arrived quickly and was high quality.
“it's beautiful and very high quality.”
Company resolved a delivery error and provided superb product.
“the service was impeccable.”
Good purchase with excellent quality and value for money.
“the quality and value for money are excellent”
Good service, prompt delivery, excellent value and quality.
“Very good sevice and prompt delivery”
Ordering was easy and the towels arrived quickly in good quality.
“Easy ordering, delivered quickly.”
Product had fantastic quality at an excellent price.
“fantastic quality at an amazing price.”
Good purchase with prompt delivery received.
“Prompt delivery.”
Customer service and communication were excellent.
“Fantastic customer service and great communication.”
Ordered duvet set was good quality, colourful and delivered swiftly.
“A good quality item in bright colours and a very swift delivery.”
Speedy delivery, good quality bedding arrived well packaged.
“Really speedy delivery.”
Good service and attractive pricing offered.
“Great service and price”
Products were excellent with fast delivery; customer will reorder.
“Excellent products and fast delivery.”
Bedding quality was first class, accurate sizes and true colours.
“Quality of the bedding was first class.”
Curtains and towels arrived promptly; customer pleased with quality.
“My new curtains and towels arrived promptly.”
Duvet cover had excellent quality and was delivered promptly.
“Prompt delivery and the duvet cover quality was excellent”
Lovely bedding arrived well packaged and quickly; buyer will return.
“Lovely bedding, packaged well, quick delivery no complaints will shop again”
Customer describes products as perfect.
“Perfect products”
Consistently great quality, discounted prices and fast delivery.
“Always great quality with discounted prices and fast delivery.”
Service kept customer informed about delivery; pillows slightly different.
“always made aware of what was happening with delivery.”
Curtains look lovely and hang beautifully.
“Lovely curtains the hang beautifully”
Product description was misleading and customer service was unhelpful.
“the description on the package was so wrong and misleading.”
I ordered a white Belfast Fine Linens Andaz bedding and got a charcoal..
It was sent to me in charcoal instead of the white Belfast Fine Linens Andaz Bedding that I had ordered from Bedeck Home. I'm quite disappointed in you guys because you have always been my go-to internet bedding purchasing destination, but this time you've terrible failed me, I'm thinking of finding another website if
You have not responded to my emails, and I would like to return this charcoal one.
I am unable to have charcoal in my bedroom, please investigate this before I register a complaint with my bank, I am dissatisfied with the situation this time.
Very dissapointing customer service!!
Fast, efficient service with quality products and great price.
“Fast efficient service, quality products, and great price.”
Excellent and beautiful bed linen that look great.
“Excellent and beautiful bed linen, which look great.”
Good products offered at good prices.
“Good products at good prices”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bedeck is a UK home textiles retailer selling bedlinen, towels, curtains, and related soft furnishings. It offers both own-label ranges and licensed designer collections. Product pages usually list fibre composition, sizing, and care instructions to guide selection and upkeep. The online store uses photos and written descriptions to support buying decisions.