The single available review highlights product quality: 800 GSM hand towels described as 100% cotton, very absorbent, easy to wash and suitable for salon use. There is a clear positive recommendation from the buyer, but no information on price, delivery, returns or customer service. For shoppers prioritising towel performance, this review signals product satisfaction; for other concerns (shipping speed, refunds, website experience) evidence is absent. If you need those details, check the retailer’s shipping and returns policies or contact them directly before purchasing.
Examples from available reviews (Jun 2018 – Feb 2026).
Purchased 800 GSM hand towels; very absorbent, washable and well made.
“Great Quality!!”
Available reviews do not mention staff, in‑store assistance, returns handling or any direct in‑person service interactions.
The provided review does not comment on price, discounts or whether the purchase represented good value for money.
No information is given about website, checkout, ordering process or app usability in the supplied review.
Reviewer praises towels: 100% cotton, strong absorbency, easy to wash and transport; used at a salon and positively received by clients.
There are no remarks about order confirmations, shipping updates, seller responsiveness or post‑sale messaging in the review.
Reviewer expresses a positive overall outcome and explicitly recommends the online store, based chiefly on product satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (1) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service failed and they charged hefty return postage.
“The absolute WORST customer service ever!”
Comforter set faded and poorly fitting; had to pay return shipping.
“poor quality faded colors and poor fit.”
Product was difficult to assemble and missing essential screws.
“Assembly took five hours for two adults.”
Screws did not line up during assembly, making it unusable.
“none of the screws would line up.”
Ordered a towel set but received only one face flannel.
“received one face flannel.”
Product was not as described and tore after first wash.
“fabric tore with first wash (washed according to lavmbel instructions).”
Comforter colour differed significantly from description, prompting a return.
“The comforter actually almost looked silver”
One glass arrived with a sharp flaw and customer service ignored complaint.
“one of the drinking glasses had a flaw ,it was a sharp edge”
Barbecue was poor quality and they demanded high return fees.
“They asked me to pay almost $60.”
Multiple parts were wrong or missing and customer service delays persisted.
“Everything that could go wrong did.”
Refund was heavily reduced by return shipping and handling fees.
“my refund issued by BB&B was only $18.67.”
Towels differed from site colour and return cost was high.
“NOT anywhere near the color shown on the site.”
Return resulted in almost no refund after high return deduction.
“Paid $35 for said item was credited 90 cents for return.”
Received large refund deduction; expensive return charges reduced refund drastically.
“the $40 rug that I purchased, was refunded $13!”
Product was extremely difficult to assemble and poorly designed.
“The whole process took over 5 hours.”
Quoted $54 to return a rug and pressured to buy membership to waive fee.
“I was quoted $ 54.00 to return the rug.”
Return label cost $20 deducted from refund, making returns costly.
“you will have $20.00 deducted from your refund!”
Multiple wrong and late deliveries and refusal to cover return postage.
“I was told I would have to pay $20.05 for the label”
Returned item not as described but refund was refused and response delayed.
“they still have refused to give me a refund.”
High-back stools showed wood gouging and company refused help after 30 days.
“there are deep gouge chips in the wood.”
Great Quality!!
I purchased the 800 GSM Hand towels from Bed and Bath online shop to use by my nail station in my salon. These are great! I wash them before each client, they are super absorbent for nail polish remover, solvents, and they are easy to transport. I also love that they are made out of 100% cotton. and are easy to wash too, My clients think they are super cute and love them too!
I don't usually write reviews, but for this product, I felt that it was important to let others know what a great find these are.
I recommend this online store.
Goods were high quality and delivery was very speedy.
“each one has been high quality.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bed and Bath Emporium is a retailer focused on bed and bath linens and related home textiles, commonly selling towels, sheets and similar items through an online channel. This summary is intended for consumers comparing reviews and looking for product and service signals; it does not rely on individual review content for factual claims about the company's operations.