Reviewers often mention fast fulfilment and orders arriving as expected. Many owners say their pets take to the food, and some note better coats and calmer digestion. A small number raise issues with delivery handling and limited flexibility on subscriptions. Only a few mention website glitches or a dog refusing the food.
Examples from available reviews (Sep 2022 – Mar 2026).
Dogs love the food; it's full of goodness and delivered fast.
“dogs love the food, its full of goodness, fast delivery,”
Out of stock item was swapped and price‑matched promptly by Rina.
“Rina swapped it for 6x2kg bags and price matched”
Product is great but delivery leaves parcels at drive and often damaged.
“Product is great delivery is rubbish”
Reviewer reports website issues and offers to show them.
“I noticed a few issues on your website collected.reviews”
Fast fulfilment stands out most, with many comments about quick arrival and dependable timing. The main gripe is delivery condition, including parcels left on driveways and occasional damage.
Reviews often point to discounts and good subscription pricing. One reviewer mentioned small pack sizes as a downside, but that comes up rarely.
Several reviewers describe online ordering as simple, with delivery following quickly. Website errors appear only rarely, and subscription customisation issues led at least one person to cancel.
Owners frequently say pets eat the food eagerly and mention better coats, more energy, and easier digestion. One review says a dog refused both the wet and dry versions.
Some reviewers single out staff for fixing order mistakes and organising replacements. Multiple reviews also share positive stories about price matching and product swaps.
Overall feedback skews positive, led by steady praise for how well pets eat the food and how fast orders arrive. The limited negative feedback mainly focuses on delivery handling and rigid subscriptions.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (2) · Quotes shortened · As of: March 2026
Great food keeps Basil slim, sleek and shiny; subscription discounts help.
“Great food, reliable repeat delivery with Subscription discounts!”
I recently tried out Barking Heads for my furry best friend and I am so glad I did! This wholesome range of pet food is made with natural ingredients of the highest quality, ensuring that my pup has a nutritious and delicious meal every time. The team behind Barking Heads clearly love pets and care about what goes into their bowls, which is evident in the thoughtful selection of ingredients used.
Not only is the quality exceptional, but the convenience factor cannot be beat. With fast and free delivery to my door, it's never been easier to make sure my dog is getting the best possible nutrition without having to leave home or compromise on quality.
What really stands out about Barking Heads for me though, aside from their commitment to using natural ingredients and providing exceptional service, is how much my dog absolutely loves their products. Seeing her tail wagging excitedly as she eagerly waits for mealtime makes me feel like a proud pet parent who knows they're doing right by their loyal companion!
Overall, I highly recommend giving Barking Heads a try - you and your furry friend won't be disappointed!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Barking Heads is a UK pet food brand making wet and dry recipes for dogs and cats. It offers recipes with named ingredients for different life stages and dietary needs. Products are sold through retailers and the brand’s online shop. Each recipe comes with label details and feeding guidance to help owners choose.