Reviews Analysed
21
We Collect & Analyse Reviews
Banggood
Experiences & Reviews
Banggood is an international online retail marketplace specialising in consumer electronics, hobbyist items, gadgets and accessories. The site sells a wide range of products from small electronic components and RC models to home goods, and offers international shipping to many countries. Consumers researching Banggood reviews typically focus on shipping times, pricing, product descriptions and after-sales handling.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Reviews show mixed service experiences: some users report prompt, helpful support while others report delayed replies, broken promises and partial refunds.
Share
Mixed
11%
💰
Value for money
Multiple reviewers highlight competitive pricing and good value for money across electronics, filaments and hobby items.
Share
Strong
10%
⚡
User experience
Most users report smooth orders and quick delivery or tracking; a minority note slow responses or unclear manuals affecting use.
Share
Strong
21%
🔧
Product quality
Many reviewers confirm products match descriptions and work well; a few report build defects, poor soldering or inadequate documentation.
Share
Strong
15%
📞
Communication
Several reviews describe slow, inconsistent or unhelpful communication, with examples of unanswered tickets and unsatisfactory compensation offers.
Share
Weak
11%
⭐
Overall experience
Overall impressions are largely positive with repeat buyers and recommendations, though isolated cases of defects and support issues appear.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – September 2025).
Reliable and affordable – Banggood keeps delivering!
"I’ve used Banggood many times, and the products always arrive as described. If something isn’t right, they either send you a replacement or give you a..."
Zakarias Dam
Trustpilot
Sep 30, 2025
Featured for: Positive across service, product, delivery
I bought an antennatuner
"I bought an antennatuner (ATU350) - it showed up being very poor quality, bad solderings, near shortcut, missing solderings. I made a complaint in the..."
Henrik Rask
Trustpilot
Sep 30, 2025
Featured for: Detailed negative product and support case
Good description improves the sales datas
"Well, the description of the products is not efficient, sometimes relevant information is missing. I buy mainly technical and electronical tools, DIYs..."
Laszlo Kucher
Trustpilot
Sep 30, 2025
Featured for: Notes description inconsistencies affecting buying
Ordered two Baofeng radios
"Ordered two Baofeng radios. Arrived before the expected delivery date. Products..."
Steve Elliott
Trustpilot
Sep 30, 2025
Featured for: Early delivery and products as described
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
H
Henrik Rask
trustpilot.com
Sep 30, 2025
I bought an antennatuner
I bought an antennatuner (ATU350) - it showed up being very poor quality, bad solderings, near shortcut, missing solderings. I made a complaint in the...
B
Brigitte Gruber
trustpilot.com
Sep 30, 2025
NICE-POWER SPS-E305
The User Manual is quite bad, I have to ask an expert...
Z
Zakarias Dam
trustpilot.com
Sep 30, 2025
Reliable and affordable – Banggood keeps delivering!
I’ve used Banggood many times, and the products always arrive as described. If something isn’t right, they either send you a replacement or give you a...
T
The bboy
trustpilot.com
Sep 30, 2025
Ticket reference: 20250825134601000008
I purchased a Kukirin scooter via Banggood. After a problem (which Kukirin handled properly), Banggood’s handling was very disappointing. They initial...
D
Daniel Stoun
trustpilot.com
Sep 30, 2025
Good prices for filaments I find…
Good prices for filaments I find compare to...
t
termarcus
trustpilot.com
Sep 30, 2025
fair
A bit late with t...
M
Martyn
trustpilot.com
Sep 30, 2025
I purchased the Enjoywood parallel…
I purchased the Enjoywood parallel guide system from bang good they gave excellent service...
S
Steve Elliott
trustpilot.com
Sep 30, 2025
Ordered two Baofeng radios
Ordered two Baofeng radios. Arrived before the expected delivery date. Products...
C
Chris
trustpilot.com
Sep 30, 2025
Part order received with thanks.
Part order recei...
J
John B
trustpilot.com
Sep 30, 2025
Everything was smooth and fast!
Everything was...
j
james
trustpilot.com
Sep 30, 2025
good quality
...
T
Tibor Takács
trustpilot.com
Sep 30, 2025
Super
...
B
Balazs Szendrei
trustpilot.com
Sep 30, 2025
Exceptionally fast shipping
...
L
Laszlo Kucher
trustpilot.com
Sep 30, 2025
Good description improves the sales datas
Well, the description of the products is not efficient, sometimes relevant information is missing. I buy mainly technical and electronical tools, DIYs...
B
Barnabás Baranyi
trustpilot.com
Sep 30, 2025
Bad customer support
I ordered a KuKirin scooter, it came very fast (4 days), but it had an issue,...
P
Peter Szasz
trustpilot.com
Sep 30, 2025
I am satisfied.
Some things are disappointing, some are perfect, and some are...
S
SE
trustpilot.com
Sep 30, 2025
My orders all arrived quickly.
My orders all arrived quickly. I was...
D
D.S.
trustpilot.com
Sep 30, 2025
Great product rc airplane
Great product. Good...
C
Customer
trustpilot.com
Sep 30, 2025
Everything was good and fast
Everything was good and...
V
Vasyl Skydanienko
trustpilot.com
Sep 30, 2025
Drones and RC planes are good
Got my planes, shipping from EU was quite cheap considering t...
Conclusion
Review content indicates Banggood offers competitive prices and frequent fast deliveries, with many users reporting items arriving as described (for example early-arriving radios and 6-day EU filament delivery). Product quality is generally satisfactory for most buyers, but several reviewers reported isolated defects or poor documentation (notably a soldering/quality issue on an antenna tuner and a device with an unclear manual). Customer support performance is inconsistent: some buyers received prompt replacements or refunds, while others experienced long delays, extra questions or insufficient compensation. Prospective buyers should check product descriptions carefully, prefer sellers or listings with clear specifications, and be prepared that after-sales response times may vary.