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We Collect & Analyse Reviews

Bamford
Experiences & Reviews

Bamford is a UK-based lifestyle brand known for skincare, home fragrance and spa services. The company sells products through its online store and physical locations, combining retail with treatment-based services. Consumers searching reviews typically look for feedback on product quality, delivery, packaging and service interactions.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 85%
Latest Review 19d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Mostly quick delivery and careful packaging reported, but several reviews describe damaged, missing or oversized shipments that affected satisfaction.

Share
25%
Mixed
💰

Value for money

Very few reviewers mention value; those that do note high postage or excessive packaging rather than product price concerns.

Share
2%
Mixed
⚡

User experience

Several customers report straightforward online ordering and fast fulfilment. A small number noted missing items that harmed the experience.

Share
10%
Strong
🔧

Product quality

Most reviewers describe products as fragrant, pleasant and well made; isolated comments mention inconsistent scent strength or delivery errors.

Share
21%
Strong
📞

Communication

Customer-service and staff are frequently described as helpful, accommodating and effective at resolving order problems when contacted.

Share
10%
Strong
⭐

Overall experience

Overall impressions are largely positive: many praise scent, packaging and speed, though fulfilment issues recur in a minority of reviews.

Share
33%
Strong

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

A
Andrew Oates
trustpilot.com Sep 30, 2025

Easy to order online

Easy to order online. Rapid delivery. Beautifully packaged and done with great regard to the environm...

G
GDS interiors
trustpilot.com Sep 30, 2025

I refused the shipment as it arrived…

I refused the shipment as it arrived and...

S
Susan
trustpilot.com Sep 30, 2025

Really good experience ordered arrived…

Really good experience ordered arrived quickly....

C
Catherine
trustpilot.com Sep 30, 2025

Great Products.

I ordered some items from the Geranium range which were promptly delivered. However, one item was delivered in lieu of one I ordered....

M
Miss Robinson
trustpilot.com Sep 30, 2025

Smells delightful

Smells delightful , feels ex...

c
customer
trustpilot.com Sep 30, 2025

So helpful & accommodating

...

D
Dana Dunn
trustpilot.com Sep 30, 2025

Incredible scent and great products

Incredible scent and great products, speedy delivery. This batch seemed to be slightly less s...

N
Nicole Thwaites
trustpilot.com Sep 30, 2025

The best massage I’ve ever had

The best massage I’ve ever had. Sophie was simply amazing. A...

V
V l Rajabali
trustpilot.com Sep 30, 2025

Helpful respectful professional as always and thank you 👏👏👏

Helpful respectful p...

J
Janet
trustpilot.com Sep 30, 2025

Special luxury for a special occasion.

I ordered hamper for my sister's 80th birthday. It was delivered on time and she is thrilled to have t...

Y
Yvonne
trustpilot.com Sep 30, 2025

Packaging was excellent

Packaging was excellent. Deliv...

E
Edi
trustpilot.com Sep 30, 2025

Product was fine

Product was fine - but it arrived in a box which was 20x its size with more wrapping (even thou...

S
Sue Lovett
trustpilot.com Sep 30, 2025

Beautifully packaged

Beautifully packaged Quick deliver...

V
Victoria Yeager
trustpilot.com Sep 30, 2025

I only received some of the items that…

I only received some of the items that I ordered…. They are great but c...

S
Shelly Muslar-Gomez
trustpilot.com Sep 30, 2025

From the time I placedEfficien the order to the…

From the time I placed the order to the t...

K
Kristine Linberga
trustpilot.com Sep 30, 2025

Super great experience

Super great exp...

r
ruth Rascheeff
trustpilot.com Sep 30, 2025

The staff was helpful and friendly

The staff was helpful and friendly, I love your products, I...

c
customer
trustpilot.com Sep 30, 2025

Wonderful products that smell divine…

Wonderful products that smell divine but first delivery was incorrect - I paid £100 for a bottle of cologne...

A
Annette
trustpilot.com Sep 30, 2025

Love their powder

Good service mind postage expensive but really like their body powder...

L
Luke Collymore
trustpilot.com Sep 30, 2025

Amazing products and speedy delivery

Amazing products a...

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Conclusion

Reviews indicate most customers are satisfied with Bamford products, frequently citing pleasant scents and careful presentation. Delivery speed and packaging are commonly praised, though several reviews report incorrect, incomplete or damaged deliveries. When fulfilment problems occur, multiple reviewers note quick and helpful customer-service responses. A small number of customers raise concerns about postage cost and excessive packaging; prospective buyers may wish to check delivery options and packaging notes before ordering.