Feedback is split: many customers praise product quality, quick delivery, and helpful support, while a smaller but noticeable group reports late or missing deliveries and refunds that were not resolved. Reviews often mention smooth exchanges and good value. A few customers say they had to pay for returns or never got an answer about missing items. Overall sentiment stays strongly positive, with a few clear operational slip-ups.
Examples from available reviews (Sep 2025 – Mar 2026).
Delivery good and product quality very good; husband loved it.
“Good delivery, and very good quality product. My husband loved his new top.”
Reviewer loves the coat and delivery was super quick.
“Really love this coat! Delivery was super quick as well!”
Disappointed to have to pay for returns.
“Having to pay for returns is disappointing”
Trousers not received and customer service unresponsive, planning bank refund.
“Nothing received and haven’t heard despite 2 emails.”
Many reviewers describe quick, professional help, including fast exchanges and attentive staff. Others report delivery issues, missing parcels, or refund requests that stayed unresolved and needed follow-up.
Reviews often highlight pricing and good value, including items bought on discount. A minority are unhappy about having to pay for returns.
Customers often say ordering is easy, fulfilment is on time when delivery runs smoothly, and the fit or comfort meets expectations. A small number mention unclear delivery promises or delays that hurt the experience.
Product descriptions and quality draw steady praise, with clothing described as comfortable, well made, and true to expectations. These positive quality notes show up repeatedly.
Several reviewers appreciate proactive updates and helpful follow-up from staff after delivery problems. Others say messages went unanswered or that delivery timing was communicated poorly.
Most reviews show strong satisfaction with the products and how service was handled. Clear negative accounts of failed deliveries or slow refunds stand out against the many positive outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Quotes shortened · As of: March 2026
Delivery was quick and everything was fine.
“Delivery was quick and everything ok”
One order arrived very late and customer service caused panic.
“it arrived last night at 18:28!”
Pleased with purchases and excellent customer service overall.
“Beautiful items Great customer service.”
Item was great and delivery was fast.
“Great item and fast delivery”
Item matched description but delivery was very delayed after prompting.
“The item was as described but the delivery was very delayed”
Bought size S/M which fits perfectly and colour is loved.
“Brought S/m fits perfectly fit and love the coloue”
Good value and a wide size and colour selection for coat.
“Great deal on an excellent Regatta coat!”
Product looks and feels great and reviewer is very happy.
“Looks great, feels great, great price to, very happy ☺️”
Next-day delivery was unclear and the item arrived three days late.
“The item arrived 3 days later!!”
Ordering was easy and delivery was quick.
“Easy to order and quick delivery”
Classy Lambretta top was affordable and delivered quickly.
“Brand new classy Lambretta top at an affordable price! Delivered quickly!”
Received a warm, thick, good-quality jacket that is slightly large.
“a warm thick quality one .”
Trousers not received and customer service unresponsive, planning bank refund.
“Nothing received and haven’t heard despite 2 emails.”
Easy free exchange and quick replacement delivery, very satisfied.
“Did not cost me a penny”
Sent back larger size and received replacement very quickly; coat is excellent.
“Was supper fast and delivered the smaller size”
Pleased with the cost; product offered good value.
“Was really pleased with the cost. Good value.”
Faulty items and delayed refund; customer service hasn't resolved refund.
“I am still waiting g for a refund”
Promised 2–3 day delivery not received and customer contact unreachable.
“Terrible service.”
Good service and product quality.
“Great service and product.”
Repeated use without problems and very quick delivery.
“Have used many times never had any problems, very quick delivery.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Avenue 85 runs an online fashion and apparel store. The site shows product pages with descriptions and sizing details, and it supports online orders and card payments. Deliveries go out via third-party parcel carriers, and customers can contact support with order questions. Contact and fulfilment details appear on the website and in public business listings.