Reviews Analysed
21
We Collect & Analyse Reviews
Art Gallery
Experiences & Reviews
Art Gallery is an online art marketplace that lists original and limited-edition artwork for purchase. It typically showcases works from contemporary and regional artists, provides an online catalogue for browsing, and arranges purchase and delivery of physical artworks to buyers.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers describe efficient, professional service with smooth transactions and prompt problem resolution for orders and deliveries.
Share
Strong
18%
💰
Value for money
A small number of reviewers explicitly mention good value or no commission; price-related comments are relatively scarce.
Share
Mixed
4%
⚡
User experience
Most users report an easy-to-navigate website and straightforward purchase flow, though one reviewer questioned account requirements.
Share
Strong
14%
🔧
Product quality
Artwork quality is frequently praised: accurate images, well-made pieces and paintings arriving in excellent condition and well packaged.
Share
Strong
28%
📞
Communication
Several reviews note clear, helpful communication and frequent order updates, including direct liaison with artists when needed.
Share
Strong
11%
⭐
Overall experience
Most reviewers report positive overall experiences: quick delivery, secure packaging and satisfied recipients, with few minor issues.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – September 2025).
Artistic Bliss Found Online
"Art Gallery presents a splendid collection of original British artwork that anyone would feel elated to browse through. The website is easy to navigate, and the pictures' quality is top-notch, allowing one to appreciate every detail of the paintings. I stumbled upon Art Gallery while searching for some fresh art pieces to decorate my living room, and I couldn't be happier with my purchase. Not only it was effortless to buy online, but the delivery was prompt too! The painting arrived in perfect condition, wrapped securely in bubble wrap and cardboard packaging. The attention that Art Gallery places on quality reassures customers like me who are hesitant about buying such an expensive item online. It made all the difference for me having access to genuine artists right at my fingertips; purchasing unique artwork from local craftspeople has never been more accessible. Overall, Art Gallery offers a professional service ready to help you choose and buy your dream piece of art without any fuss or complications - everything happens quickly and smoothly!"
Alfredo Cole
Collected.reviews
Aug 21, 2022
Featured for: Detailed praise: UX, delivery, product
Do we really need an account to buy art?
"Do we really need an..."
Mrs Maureen Rhodes
Trustpilot
Sep 30, 2025
Featured for: Questioning account requirement
Great communication and quick delivery
"Great communication and quick delivery. Ve..."
Steve W
Trustpilot
Sep 30, 2025
Featured for: Highlights communication and delivery
Huge range of works
"Huge range of works. Good val..."
SMD
Trustpilot
Sep 30, 2025
Featured for: Mentions value, range, communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Mrs Maureen Rhodes
trustpilot.com
Sep 30, 2025
Do we really need an account to buy art?
Do we really need an...
J
Jane Ennis
trustpilot.com
Sep 30, 2025
Smooth transaction and quick delivery
Smooth transaction and quick delivery. Very...
S
Steve W
trustpilot.com
Sep 30, 2025
Great communication and quick delivery
Great communication and quick delivery. Ve...
J
James
trustpilot.com
Sep 30, 2025
A beautiful painting much better than…
A beautiful painting much better than expected and I received it in a few days. Soon it will...
N
Niamh and Erin Lonergan
trustpilot.com
Sep 30, 2025
My purchase was received within a few…
My purchase was received within a few...
R
Robert Ball
trustpilot.com
Sep 30, 2025
Easy purchase system
Easy purchase system. Prod...
M
Mr Jack Moore
trustpilot.com
Sep 30, 2025
there was an initial problem but soon…
there was an initial problem with delivery but soon...
S
Steph
trustpilot.com
Sep 30, 2025
Relaxed shopping experience
Updates on order frequen...
M
Mel Davies
trustpilot.com
Sep 30, 2025
It seems artgallery is runnig perfectly…
It seems artgallery is running perfectly well and I would...
M
Maxine Johnston
trustpilot.com
Sep 30, 2025
First time ordering an original…
First time ordering an original painting. More than happy with my purchase - It is lovely. Easy to navigate website and very smooth...
B
Bev
trustpilot.com
Sep 30, 2025
A really good service fast delivery and…
A really good service fast delivery and good communications rega...
M
Mark Gordon
trustpilot.com
Sep 30, 2025
Very helpful and very efficient
Very helpful and very efficient. And some wonderful art. Great...
J
JG
trustpilot.com
Sep 30, 2025
Mosaic art
I bought a beautiful mosaic picture from this company. It's really well made and...
S
Sherise Nappin
trustpilot.com
Sep 30, 2025
Beautiful painting
Beautiful painting, quick delivery, very pleased with purcha...
S
SMD
trustpilot.com
Sep 30, 2025
Huge range of works
Huge range of works. Good val...
P
Phil Donaghy
trustpilot.com
Sep 30, 2025
I have bought three pieces up to now…
I have bought three pieces up to now and all transactions have been very easy, really p...
E
Emma
trustpilot.com
Sep 30, 2025
Quick order ability and ease of liaison…
Quick order ability and ease of liaison with...
N
NIGEL FULKER
trustpilot.com
Sep 30, 2025
Jennifer Taylor captures colour
Firstly Thank you to the artgallery.co.uk for introducing me to Jennifer Taylor’s art. This artist seems to capture the colours of a landscape of whic...
D
Donna Aspinall
trustpilot.com
Sep 30, 2025
Great birthday present
...
c
customer
trustpilot.com
Sep 30, 2025
Lovely website to view and easy to find…
Lovely website to view and easy to find what you want. My order wa...
Conclusion
Reviewers consistently report receiving well-made artwork that matches expectations, with many noting secure packaging and quick delivery. The website and purchase flow are commonly described as easy to navigate, and several customers praise responsive communication and order updates. Comments about value are positive but come from relatively few reviews, so price perceptions are less frequently discussed. One reviewer raised a question about needing an account to buy, which prospective buyers may want to check before purchase.