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We Collect & Analyse Reviews

Armada Deals
Experiences & Reviews

Armada Deals is an online retail seller offering a range of consumer goods through an e-commerce storefront. Shoppers search for product availability, delivery options, returns policy and customer-service performance when evaluating the site. This summary is intended to help consumers interpret user feedback and make informed buying decisions.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 19%
Latest Review 12d
Overall Rating
1.7

Our Analysis

🎯

Service quality

Most reviewers report fulfilment and returns problems: late or missing parcels, wrong sizes or items sent, with a smaller number reporting successful replacements or refunds.

Share
23%
Weak
💰

Value for money

Many customers describe poor value — damaged goods, items that differ from listings or suspected counterfeits — while a few report satisfactory, good-value purchases.

Share
15%
Weak
⚡

User experience

A minority praise site navigation, but several reviews cite ordering, tracking, sizing-guide or confirmation problems that made the buying process difficult.

Share
7%
Weak
🔧

Product quality

Multiple reports of damaged items, incorrect sizing, missing parts or suspected counterfeit goods; isolated reviews describe acceptable or good-quality items.

Share
11%
Weak
📞

Communication

Frequent complaints about no replies or delayed email responses; a smaller set of reviews describe prompt, helpful responses that resolved issues or issued refunds.

Share
18%
Weak
⭐

Overall experience

Overall user reports skew negative, with many customers describing unresolved orders or returns; a few reviewers report positive outcomes and timely resolutions.

Share
26%
Weak

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

I
IAN MACKENZIE
trustpilot.com Sep 30, 2025

Never received the order I placed.

Never received the order I placed. Email the company several times without any response. I believe this is a scam and company just takes your money an...

S
Susan Conroy
trustpilot.com Sep 30, 2025

Duck solar water feature

I recently ordered the duck solar water feature first one arrived broken which wasn't a problem as they sent replacement. Water featur...

R
Ronnie Watkins
trustpilot.com Sep 30, 2025

I ordered a back brace

I ordered a back brace, you did not confirm my order or give me an order number as you stated you would by email, so was surprised to receive my order...

K
Katie
trustpilot.com Sep 30, 2025

I ordered 3 tops according to their…

I ordered 3 tops according to their sizing guide. Apart from taking a while two of the tops turned up, they only go over my head, can’t get them over...

S
Shirley Stimson
trustpilot.com Sep 30, 2025

Avoid

Purchased several items arrived in different shipments. Used online form to arrange to return items heard nothing so out of pocket now as goods are no...

A
AM
trustpilot.com Sep 30, 2025

Selling counterfeit stuff

Selling counterfeit stuff - bought my daughter a squishmallow for Xmas and it's a fake - they refunded u...

A
Annemarie
trustpilot.com Sep 30, 2025

Do not buy from this company linked YZ…

Do not buy from this company linked YZ Supply Chains Ltd I got delivery was I raised a complaint PayPal. Unfortunatel...

J
Jack Marshall
trustpilot.com Sep 30, 2025

I don't normally bother writing reviews…

I don't normally bother writing reviews on here but after reading some of the awful ones I feel I should share my experience with the customer service...

j
jude
trustpilot.com Sep 30, 2025

Good quality product

I ordered a HuggyWuggy hooded blanket. Lovely product; supersoft and embroidery good quality. It was posted promptly (sadly Evri let us down on delive...

M
M.M
trustpilot.com Sep 30, 2025

Half of my order arrived…. AFTER Christmas

Ordered 2 x plush toys for Christmas gifts on Dec 7th and they never arrived in time despite delivery timescale stating 7-10 days. Dec 28t...

A
Andrew Beveridge
trustpilot.com Sep 30, 2025

Ordered a gift for Christmas

Ordered a gift for Christmas. Never arrived in the agreed period 7-10 days. Christmas over so gift not required due to having to purchase a replacemen...

S
Shariff Bajada
trustpilot.com Sep 30, 2025

Don not use they ship from China

Don not use they ship from China ! Had I kn...

B
Bakah Amiri
trustpilot.com Sep 30, 2025

This company is disgusting

This company is disgusting, I haven’t had any response at a...

B
Bronagh
trustpilot.com Sep 30, 2025

Placed an order on 6th December

Placed an order on 6th December, order no. AD33057-UK i still haven't received i...

D
Dan
trustpilot.com Sep 30, 2025

No item after 2 weeks and no communication

I placed an order at the start of December with a promise of delivery in time for Christmas. After hearing nothing for a week I got in touch and was i...

k
kayta
trustpilot.com Sep 30, 2025

I wouldn't recommend to a friend or enemy

I have waited a few for this item. I emailed customer service which replies was fine. The item has finally arrived and t...

C
Christopher Paul Cook
trustpilot.com Sep 30, 2025

Avoid...i tried to buy then did my resear h

Chinese company that copy other companies products. The pictures are stolen and can be found on the internet from the genuine sellers. If you pay you...

H
Helen Shaw
trustpilot.com Sep 30, 2025

Scammers

Shocking took my money never got my goods emailed to ask where my goods are they said it ta takes 8-10 days be patient so far it’...

G
Gareth Priestley
trustpilot.com Sep 30, 2025

Never Arrived

Never Arrived, No Communication! Over 12 days ago and still not arrived, sent numerous emails, n...

L
Lobsterman
trustpilot.com Sep 30, 2025

Great customer service following bad service from Evri/Hermes.

Great customer service. Following a rubbish Evri/Hermes 'returned to sender without attempting delivery' experience, I contacted ArmadaDeals Customer...

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Conclusion

User reviews of Armada Deals show a pattern of delivery and returns issues, with many customers reporting late or missing parcels and difficulties obtaining replies. Product concerns are common: several reviewers report damaged items, incorrect sizing or suspected counterfeits, while a minority report good-quality purchases. Communication is inconsistent — some customers received prompt refunds or replacements, others received no response. If you consider buying, check delivery lead times, confirm the returns policy and use payment protection (for example PayPal or a card with buyer protection). Keep order records and tracking details to support any claims, and compare alternatives if timely delivery and guaranteed product authenticity are priorities.