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We Collect & Analyse Reviews

Arista Living
Experiences & Reviews

Arista Living is an online bed and bedroom-furniture retailer that offers made-to-order and customisable beds with delivery and assembly options. Consumers searching reviews will typically find comments about delivery, product durability, customisation choices and after-sales support.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 76%
Latest Review 705d
Overall Rating
3.9

Our Analysis

🎯

Service quality

Many reviewers praise fast delivery, in‑home setup and helpful staff; a minority report delays or missed deliveries later resolved with refunds or parts.

Share
23%
Strong
💰

Value for money

Only a few reviews mention price; those that do describe the beds as reasonably priced for the quality received.

Share
3%
Mixed
⚡

User experience

Customers report an easy ordering process and useful customisation options, and some specifically praised the ability to change delivery dates.

Share
8%
Strong
🔧

Product quality

Many customers describe well‑made, comfortable beds; however several report structural issues (snapped slats or support beams) requiring replacement parts.

Share
20%
Strong
📞

Communication

Communication is inconsistent: several customers felt well informed and saw clear updates, while others report unanswered emails and slow responses.

Share
15%
Mixed
⭐

Overall experience

Most reviewers give a positive overall rating; a notable subset report product failures or poor initial service that, in some cases, was later resolved.

Share
32%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

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AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

C
Clair B
External Source Nov 10, 2023

Annoying sticky headboard

I ordered a bed from Arista around March 2022, it was not in stock, it finally got delivered around Sep 2022. Putting the bed up two of the wooden leg...

C
Consumer
External Source Nov 07, 2023

Awful bed, don’t buy

I ordered a bed about a year ago. It’s awful quality, the slats will snap when you are just trying t...

r
rhiannon
External Source Sep 24, 2023

had a bed for around 2 years and the…

had a bed for around 2 years and the middle support beam has snapped twice now the quality is so poor, i have emailed...

K
Katie Mitchell
External Source Sep 24, 2023

I have emailed this company many times…

I have emailed this company many times and no response - they have t...

H
H Bolton
External Source Sep 16, 2023

Would be great if you could email me…

Would be great if you...

S
Sarah
External Source Aug 14, 2023

Resolved --- Pregnant, no bed! No delivery or communication

Ordered a bed last October. I changed delivery dates numerous times due to building work and really appreciated the ease of Arista Living's system to...

M
M Morgan
External Source Aug 12, 2023

Finally Sorted !

Having left my 1 star review "Feeling Suicidal Sleeping on the Floor" dated 15th May 2023, I now have nothing but praise for Arista Living. My husband...

L
Leran
External Source Jul 06, 2023

Just bought a bed recently

Just bought a bed recently. Delivery was f...

C
Customer
External Source Jul 04, 2023

Really easy to deal with and prompt…

Really easy to deal with and prompt...

A
Anthony
External Source Jul 03, 2023

Great company to deal with.

Great company to deal with. Quick and ef...

K
Keegan Baguley
External Source Jul 03, 2023

Fantastic!

Fantastic! Can’t rec...

N
Nicky
External Source Jul 03, 2023

Great service

Great service, delivered...

J
James
External Source Jul 03, 2023

Really good quality bed

Really good quality bed. Brilliant servic...

M
Max Cohen
External Source Jul 03, 2023

Can’t recommend Arista Living enough

Can’t recommend Arista Living enough, absolutely quality...

c
customer
External Source Jul 03, 2023

Amazing service

Amazing service! Really happy with how the team dealt with my or...

c
customer
External Source Jun 27, 2023

Incredible quality and beautifully…

Incredible quality and beautifully made. Very happy with my bed, would recommend it to anyone loo...

S
Scott S.
External Source Jun 26, 2023

The most amazing product

The most amazing product! Great design, and great price for the quality. There were some delays at the warehouse due to their 3rd provider moving, but...

F
Faye Willetts
External Source Jun 20, 2023

Fantastic!!

We couldn’t be more thrilled with our divan bed from Arista. The company were excellent with keeping us informed on the shipping and I loved t...

L
Lorraine Widdowson
External Source Jun 20, 2023

Wonderful comfortable bed

Wonderful comfortable bed , absolutely delighted , great customer...

M
Malcolm Chadwick
External Source Jun 16, 2023

Excellent service and product

Very happy with the service provided when buying my Arista bed. They wer...

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Conclusion

Reviews of Arista Living show a mix of consistent positive experiences and a distinct set of failures. Many customers report fast delivery, helpful assembly and good build quality, and several praise clear communication when kept informed. However, multiple reviews describe structural problems (broken slats or support beams) and instances of unanswered emails or delayed responses. Some of those cases were ultimately resolved by managerial intervention, refunds or replacement parts. Prospective buyers should ask about warranty coverage, repair/parts procedures and expected delivery lead times before purchase.