Reviews Analysed
20
We Collect & Analyse Reviews
Argentum
Experiences & Reviews
Argentum is a consumer-facing brand name commonly searched by people evaluating product reviews and service experiences. When researching Argentum, look for verifiable sources such as the company’s official website, published shipping and returns policies, ingredient or product specification pages, and clear contact channels (email, phone, or support portal) to confirm regulatory and delivery details.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Most reviewers report fast delivery and helpful customer service; there is one notable complaint about a customs delay and unresolved duties.
Share
Strong
15%
💰
Value for money
A small number of reviewers question value: one reports poor sample longevity and another flags unexpected import charges that affected perceived value.
Share
Weak
5%
⚡
User experience
Ordering is commonly described as easy and straightforward; many cite prompt updates and smooth delivery, though some encountered disappointing samples or delays.
Share
Strong
13%
🔧
Product quality
Most reviews praise scent, efficacy and packaging; a minority report sample formulations with weak longevity that affected purchase decisions.
Share
Strong
26%
📞
Communication
Reviewers frequently note prompt updates and accommodating representatives; one reviewer criticised lack of proactive contact regarding customs compliance.
Share
Strong
10%
⭐
Overall experience
Overall impressions are largely positive — customers praise product performance and service — with a few negative experiences linked to customs or sample issues.
Share
Strong
32%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
My order is stuck in US customs due to your ignorance
"My order is stuck in US customs. You are totally unaware of the new regulations and have not complied. DHL is charging me $260 for duties. I am NOT pa..."
Sara Azari
Trustpilot
Sep 30, 2025
Featured for: Customs and duties complaint
Had an issue with my order
"US customs was holding it… Customer service was very accommodating and helped resol..."
Sagit
Trustpilot
Sep 30, 2025
Featured for: Issue resolved by customer service
The Argentum soap is the only cleanser…
"The Argentum soap is the only cleanser I have ever used, I h..."
Beth Stern
Trustpilot
Sep 30, 2025
Featured for: Strong product efficacy praise
Discovey set
"I ordered discovery set and I ended up dissapointed. I was really attracted to the concept and immagined the parfumes had at least good staying power,..."
Tina Garofani
Trustpilot
Sep 30, 2025
Featured for: Sample longevity disappointment
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
S
Sara Azari
trustpilot.com
Sep 30, 2025
My order is stuck in US customs due to your ignorance
My order is stuck in US customs. You are totally unaware of the new regulations and have not complied. DHL is charging me $260 for duties. I am NOT pa...
T
Thandi
trustpilot.com
Sep 30, 2025
Lan customer service beautiful sent…
Great customer service, b...
A
Anne Corry
trustpilot.com
Sep 30, 2025
Skin care great
...
P
Paul Ranger
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service Excelle...
D
Deb
trustpilot.com
Sep 30, 2025
Fast and efficient delivery
Fast and efficient deli...
V
VONGALANBERG ENTERPRISES LTD
trustpilot.com
Sep 30, 2025
Very easy to order and donating to a…
Very easy to order and d...
A
Ang Mei Ling
trustpilot.com
Sep 30, 2025
Prompt updates
Hi, the products are packed securely to minimise damage during the transportation. In additi...
T
Tina Garofani
trustpilot.com
Sep 30, 2025
Discovey set
I ordered discovery set and I ended up dissapointed. I was really attracted to the concept and immagined the parfumes had at least good staying power,...
D
Dr Cobb
trustpilot.com
Sep 30, 2025
Fantastic product
...
s
sam
trustpilot.com
Sep 30, 2025
Fabulous product
Fabulous product Wonderful pac...
c
carl
trustpilot.com
Sep 30, 2025
Argentum is the best product in the…
Argentum is the best...
M
MS Karen Walsh
trustpilot.com
Sep 30, 2025
This stuff really works
This stuff really works. I can feel and-see the difference....
B
Beth Stern
trustpilot.com
Sep 30, 2025
The Argentum soap is the only cleanser…
The Argentum soap is the only cleanser I have ever used, I h...
M
Michelle Archbold
trustpilot.com
Sep 30, 2025
Everyman is this woman's dream come true.
I can't even begin to tell you how long I've been looking for a signature scent. Then came Everyman. It's like getting a warm hug from 80s Tom Sellek...
F
FRANCESCO Fioravanti
trustpilot.com
Sep 30, 2025
Bad Experience.
...
F
FG
trustpilot.com
Sep 30, 2025
great product
...
L
Lee
trustpilot.com
Sep 30, 2025
Beautifully Packaged
Beautiful packaging and presentation of the product upon receipt. Product was sent to Australia from England I believe and was well-packaged to preven...
A
Anne Martin
trustpilot.com
Sep 30, 2025
Quick delivery
Quick delivery, gorgeous packaging and very happy with purchase. I have o...
S
Sagit
trustpilot.com
Sep 30, 2025
Had an issue with my order
US customs was holding it… Customer service was very accommodating and helped resol...
S
SMM
trustpilot.com
Sep 30, 2025
Smells Lovely, Works Great.
Smells lovely, works great, and aligned with many of my values: beauty, balance, nature, clean, mother-baby friendly, and alchemical. I'm grateful to...
Conclusion
Reviewers most frequently praise Argentum for product performance, fragrance and premium packaging, and for responsive customer service and prompt delivery. Several reviews highlight secure international shipping and helpful order updates, which may matter for overseas buyers. However, there are isolated negative reports: a customs/duties dispute and complaints about sample longevity that influenced purchase decisions. Consumers considering Argentum should verify the brand’s shipping, customs and returns policies before ordering, check sample formats or longevity information if available, and retain order communications in case support is needed.