Reviewers most frequently praise Argentum for product performance, fragrance and premium packaging, and for responsive customer service and prompt delivery. Several reviews highlight secure international shipping and helpful order updates, which may matter for overseas buyers. However, there are isolated negative reports: a customs/duties dispute and complaints about sample longevity that influenced purchase decisions. Consumers considering Argentum should verify the brand’s shipping, customs and returns policies before ordering, check sample formats or longevity information if available, and retain order communications in case support is needed.
Examples from available reviews (Sep 2025 – Feb 2026).
Order held in US customs due to alleged non-compliance; customer demands action.
“My order is stuck in US customs.”
Customer service resolved a US customs hold quickly and courteously.
“Customer service was very accommodating and helped resolve the issue.”
Soap uniquely cleans pores and is described as a great product.
“The Argentum soap is the only cleanser I have ever used”
Discovery set samples resembled lotion and lacked perfume longevity.
“samples come with whitish fluid that resembles body lotion”
Most reviewers report fast delivery and helpful customer service; there is one notable complaint about a customs delay and unresolved duties.
A small number of reviewers question value: one reports poor sample longevity and another flags unexpected import charges that affected perceived value.
Ordering is commonly described as easy and straightforward; many cite prompt updates and smooth delivery, though some encountered disappointing samples or delays.
Most reviews praise scent, efficacy and packaging; a minority report sample formulations with weak longevity that affected purchase decisions.
Reviewers frequently note prompt updates and accommodating representatives; one reviewer criticised lack of proactive contact regarding customs compliance.
Overall impressions are largely positive — customers praise product performance and service — with a few negative experiences linked to customs or sample issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (32) · Quotes shortened · As of: February 2026
Product is effective and presentation is excellent.
“Excellent presentation and effective product.”
Product is effective and presentation is excellent.
“Excellent presentation and effective product.”
Customer service helped with a DHL charge and was extremely helpful.
“Argentum customer service has been extremely helpful.”
Customer service helped with a DHL charge and was extremely helpful.
“Argentum customer service has been extremely helpful.”
Products are superb quality, skin reacts well, and shipping was fast.
“Superb quality products.”
Products are superb quality, skin reacts well, and shipping was fast.
“Superb quality products.”
Sam in Customer Care provided patient, professional, and stress-free support.
“Their exceptional patience and professional, step-by-step approach”
Sam in Customer Care provided patient, professional, and stress-free support.
“Their exceptional patience and professional, step-by-step approach”
Reviewer praises great customer service enthusiastically.
“Great customer service 🤩🤩🤩🤩🤩🤩”
Reviewer praises great customer service enthusiastically.
“Great customer service 🤩🤩🤩🤩🤩🤩”
Order held in US customs due to alleged non-compliance; customer demands action.
“My order is stuck in US customs.”
Customer praises great service and beautiful scent, is truly happy.
“Great customer service, beautiful scent truly happy”
Reviewer states the skin care is great.
“Skin care great”
Customer reports excellent service and product; wife very happy.
“Excellent service Excellent product Very happy wife”
Delivery was fast and efficient and the product was excellent.
“Fast and efficient delivery. Excellent product.”
Ordering was very easy and supports a great cause.
“Very easy to order and donating to a great cause”
Products were securely packed and logistics updates were prompt.
“the products are packed securely to minimise damage during the transportation.”
Discovery set samples resembled lotion and lacked perfume longevity.
“samples come with whitish fluid that resembles body lotion”
Reviewer says the product is fantastic.
“Fantastic product”
Reviewer praises the product, packaging, and customer service.
“Fabulous product Wonderful packaging Amazing customer service”
Reviewer claims Argentum is the best product in the world.
“Argentum is the best product in the world !”
Reviewer reports noticeable results and believes cell regeneration is real.
“This stuff really works.”
Soap uniquely cleans pores and is described as a great product.
“The Argentum soap is the only cleanser I have ever used”
Reviewer found a signature scent and loves the packaging and scents.
“It's like getting a warm hug from 80s Tom Selleck right after a shower and shave.”
Reviewer reports a bad experience but gives no details.
“Bad Experience.”
Reviewer says the product is great.
“great product”
Product was well packaged, improved skin and will be repurchased.
“my skin is looking luminous and bright.”
Quick delivery and gorgeous packaging; initial product use satisfactory.
“Quick delivery, gorgeous packaging and very happy with purchase.”
Customer service resolved a US customs hold quickly and courteously.
“Customer service was very accommodating and helped resolve the issue.”
Products smell lovely and align with reviewer values despite premium price.
“Smells lovely, works great”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Argentum is a consumer-facing brand name commonly searched by people evaluating product reviews and service experiences. When researching Argentum, look for verifiable sources such as the company’s official website, published shipping and returns policies, ingredient or product specification pages, and clear contact channels (email, phone, or support portal) to confirm regulatory and delivery details.