Across the supplied reviews Arena Flowers is most often credited for timely delivery, fresh and well-packed bouquets, and clear delivery notifications. Multiple reviewers highlight easy ordering and helpful customer service that resolves mistakes or lets customers correct orders. A small number of reviews report errors — wrong bunches or an initially poor bouquet — but in several of those cases a replacement or solution was arranged by support. A few reviewers also explicitly described pricing as reasonable. Prospective buyers should note generally positive reports on delivery and quality, while remaining aware that isolated fulfilment issues have occurred and can require contact with customer service.
Examples from available reviews (Sep 2021 – Feb 2026).
Ordered a bouquet that arrived fresh, on time, with helpful communication.
“The flowers arrived on time and were even more beautiful than I expected.”
Recipient received the wrong bunch of flowers.
“Wrong bunch of flowers sent.”
Initial bouquet was poor but customer service arranged a replacement.
“arranged for a replacement bouquet to be sent”
Reliable delivery, as-advertised flowers and reasonable pricing overall.
“Reliable delivery time. The flowers were as advertised. Reasonable pricing. All over pleasant experience.”
Delivery punctuality and problem resolution are commonly praised; a few reviews report late or incorrect deliveries that were subsequently addressed by support.
Only a small number of reviewers mention price; when noted they describe pricing as reasonable and a fair match for the product received.
Ordering and site navigation are described as straightforward by multiple reviewers; several also note easy order corrections and smooth checkout.
Most reviewers report fresh, well-packed bouquets that match descriptions; a minority report poor or incorrect initial items that required replacement.
Order confirmations, delivery notifications and helpful customer-service interactions are frequently highlighted as clear and effective in resolving issues.
Reviewers generally report positive final impressions with pleased recipients and recommendations, though occasional fulfilment mistakes affected some orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Recipients were delighted with the flowers.
“My friends were delighted with the flowers.”
Good flowers and price, but delivery arrived one day late.
“Great flowers at reasonable price but have to deduct a star as delivered a day late.”
Easy ordering, delivered on requested date and recipient liked them.
“Easy to order and nice variety . Delivered on date requested and photo taken . They were a gift the recipient said they were lovely.”
Bouquet arrived overheated and many blooms were droopy and discarded.
“delivered in an overheated box”
They consistently deliver fresh flowers that make the reviewer smile.
“always delivering fresh flowers and making me smile.”
I recently ordered a bouquet of flowers from Arena Flowers and I was truly impressed with the service. The website was easy to navigate and had an extensive range of options to choose from. Additionally, their next-day UK delivery is definitely worth mentioning as it saved me a lot of hassle.
The flowers arrived on time and were even more beautiful than I expected. It was evident that great care went into preparing the arrangement, as each stem looked fresh and vibrant. What also stood out to me was that they are an ethical florist - knowing this made my purchase feel even better.
In addition to their excellent product offerings, Arena Flowers has top-notch customer service. They sent me confirmation emails throughout the process so I always knew when my order would arrive.
Overall, I highly recommend Arena Flowers for anyone looking for quality bouquets delivered straight to your door-step without any worries!
Subscription delivered outstanding flower quality, variety and helpful customer service.
“The volume of flowers and the quality and variety are outstanding”
Roses arrived old and broken and replacement contained same poor roses.
“the roses were old and broken”
Delivery driver left flowers on the doorstep and company denied refund.
“the delivery driver left them on the doorstep”
Order was received without any problems.
“I received the order without any problems.”
Company kindly cancelled order and sent flowers to apologise.
“So thoughtful and kind of Arena Flowers.”
Birthday flowers drooped and company provided inconsistent delivery explanations.
“they were drooping and dying”
Reviewer will certainly order from Arena Flowers again in future.
“Je commanderai certainement à nouveau avec Arena Flowers à l'avenir.”
International order had prompt helpful communications and perfect delivery.
“their communications were immediate, helpful”
Birthday bouquet was dreadful, mostly drooping sunflowers and weeds.
“They are dreadful, just look likes a bunch of weeds.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Arena Flowers is a UK-based online florist offering bouquets and gift deliveries via an e-commerce platform. Customers commonly use the site to order seasonal and occasion arrangements with selectable delivery options. People reading reviews typically check delivery reliability, product freshness and customer-service responsiveness.