Reviews Analysed
20
We Collect & Analyse Reviews
Arbor Garden Solutions
Experiences & Reviews
Arbor Garden Solutions is a supplier of timber garden buildings and workshop furniture, including items such as sheds, log stores, workbenches and smaller wooden products. Shoppers researching the company commonly evaluate build quality, delivery options and assembly requirements when comparing suppliers.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Delivery and installation are frequently punctual and helpful; a minority of reviews report poor packaging or handling that caused damage.
Share
Strong
18%
💰
Value for money
Only a few reviews mention price; those that do generally describe good value for money and reasonable pricing.
Share
Mixed
4%
⚡
User experience
Assembly and everyday use are commonly described as straightforward and practical, though some customers found instructions unclear or incomplete.
Share
Strong
21%
🔧
Product quality
Most reviewers report solid, sturdy timber construction and good finish; a small number report wet or poor-quality wood and missing components.
Share
Strong
24%
📞
Communication
Customers who comment on contact describe prompt, accommodating email responses and clear delivery correspondence.
Share
Strong
7%
⭐
Overall experience
Overall impressions are largely positive, with many recommending purchases; isolated complaints focus on packaging, missing parts or wood quality.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Solid and Sturdy
"A really solid, sturdy workbench at a decent price. E..."
Mrs Linda Davies
Trustpilot
Sep 30, 2025
Featured for: good quality and decent price
Brilliant Work Bench
"Goods as described. Delivered on time. Quality product, Very impressive..."
customer
Trustpilot
Sep 30, 2025
Featured for: positive product and delivery
The log store that I ordered is of…
"The log store that I ordered is of reasonable quality. The kindling shelf was missing on delivery and it has taken..."
customer
Trustpilot
Sep 30, 2025
Featured for: missing part; delayed replacement; helpful staff
Workbench arrived dirty - no packaging
"The product itself is fine. But it arrived dirty. The wooden components were delivered loose with no packaging. Several pieces had picked up black..."
Anon
Trustpilot
Sep 30, 2025
Featured for: packaging and delivery damage
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
c
claire Rickaby
trustpilot.com
Sep 30, 2025
Lovely little stool easy to put…
Lovely little stool easy to put t...
M
Mrs Linda Davies
trustpilot.com
Sep 30, 2025
Solid and Sturdy
A really solid, sturdy workbench at a decent price. E...
c
customer
trustpilot.com
Sep 30, 2025
The log store that I ordered is of…
The log store that I ordered is of reasonable quality. The kindling shelf was missing on delivery and it has taken...
e
ed
trustpilot.com
Sep 30, 2025
Great shed
Delivery on time. Wood shed looks great. Quite easy to put toget...
S
Sarah
trustpilot.com
Sep 30, 2025
Very happy with purchase
I purchased 2 log sheds and they were delivered earlier than the estimated delivery date which we were happy to accommodate. The instructions are emai...
A
Anon
trustpilot.com
Sep 30, 2025
Workbench arrived dirty - no packaging
The product itself is fine. But it arrived dirty. The wooden components were delivered loose with no packaging. Several pieces had picked up black...
M
Mr Charles
trustpilot.com
Sep 30, 2025
Whole ordering process went very…
Whole ordering process went very smoothly, was informed...
c
customer
trustpilot.com
Sep 30, 2025
Brilliant Work Bench
Goods as described. Delivered on time. Quality product, Very impressive...
P
Paul C
trustpilot.com
Sep 30, 2025
Exactly as described and arrived on…
Exactly as described and arrived on time . Was very easy t...
J
John Porter
trustpilot.com
Sep 30, 2025
Well built and nicely detailed
Well built and nicely d...
a
andrew
trustpilot.com
Sep 30, 2025
Very good value
Very good value Good quality D...
D
Dh
trustpilot.com
Sep 30, 2025
No hassle and quality purchase
No hassle and q...
C
Customer
trustpilot.com
Sep 30, 2025
Superb
The product was very well made, expertly installed by a po...
T
Tristanll Greatrex
trustpilot.com
Sep 30, 2025
Quick and responsive
Quick and responsive Amazing val...
J
Jonathan Campbell
trustpilot.com
Sep 30, 2025
4ft x 2.1m cutting bench in wheels
4ft x 2.1m cutting bench in wheels. Ordered with delivery showing around 9th September. Came over a week early!! Brilliant! Was just a few days and I...
P
P BUTTERWORTH
trustpilot.com
Sep 30, 2025
Superb folding workbench
Superb folding workbench, sturdy and a very clever design. Having a limited space in my garage makes this workbench the perfect solution to any diy jo...
C
Customer in NE
trustpilot.com
Sep 30, 2025
Overall, average.
Quality of wood is average. Instructions for build are poor. Relying on a YouTube magical transformation style instruction delivery was far from easy...
A
Annette Falkingham
trustpilot.com
Sep 30, 2025
Excellent Quality Product
This work bench is absolutely fabulous. Was delivered way quicker than expected. Very high quality wooden construction. Correspondence re delivery was...
G
George
trustpilot.com
Sep 30, 2025
Wood is of poor quality it arrived wet…
Wood is of poor quality it arrived wet and I only receiv...
c
customer
trustpilot.com
Sep 30, 2025
Very good quality
Well made and delivered q...
Conclusion
Customer reviews show consistent praise for sturdy timber construction, on-time delivery and straightforward assembly for many product lines. Multiple reviewers highlight clear emailed instructions, pre-drilled holes and helpful delivery teams as contributors to a smooth experience. However, there are isolated but notable issues: some deliveries arrived dirty or wet, a few parts were missing and a small number of customers reported poor-quality wood or unclear assembly instructions. Prospective buyers should inspect deliveries on arrival, verify that all parts are included, and retain delivery photos; contacting customer support appears effective in several cases. Overall, reviews indicate the company delivers reliable products for many customers, but shoppers should check product condition and instructions on receipt.