Reviews Analysed
21
We Collect & Analyse Reviews
Aphrodite
Experiences & Reviews
Aphrodite is an online fashion retailer operating a web shop that lists footwear, clothing and accessories from multiple brands. Shoppers often consult customer reviews for details on ordering, delivery, returns and customer service. This summary aggregates the supplied reviews to give a factual snapshot for consumers researching Aphrodite.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
29d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Reviews show a mix: several praise professional, quick delivery and helpful agents, while others report wrong orders, poor returns handling and slow refunds.
Share
Mixed
15%
💰
Value for money
Some customers praise sale pricing and perceived good value, but multiple reviews highlight high delivery charges and complaints about extra fees.
Share
Mixed
7%
⚡
User experience
Ordering and delivery are inconsistent: many report fast, well‑packaged arrivals, while others describe delays, website redirects and missing stock issues.
Share
Mixed
17%
🔧
Product quality
Majority of reviews praise garment and trainer quality, packaging and condition on arrival; a minority report damaged, mismatched or worn items.
Share
Strong
18%
📞
Communication
Communication experiences vary: several reviewers note prompt, helpful replies and tracking updates, while others report unanswered emails and no follow‑up on issues.
Share
Mixed
14%
⭐
Overall experience
Overall impressions are split: many customers report smooth end‑to‑end orders, but a notable group experienced wrong items, refund problems and unsatisfactory support.
Share
Mixed
29%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Converse x Comme des Garçons PLAY
"I bought a pair of Converse x Comme des Garçons PLAY trainers. They came beautifully packed, on time and perfect. I bought over a bank holiday weekend..."
Michael
Trustpilot
Sep 30, 2025
Featured for: Positive delivery and communication example
Gave Them A Chance
"Sadly, a very poor experience. Hefty delivery fee for a pair of sunglasses (6.99) but price looked good. 8 days later still no delivery. I contacted c..."
Sarah Bird
Trustpilot
Sep 30, 2025
Featured for: Delayed delivery, communication and refund issues
Don’t use ! Sold their soul !
"Delivery Service was quick with no issues , one of the items was marked , sent pictures , was disappointed that I wasn’t of..."
Consumer
Trustpilot
Sep 30, 2025
Featured for: Damaged item and refund complaint
First and last time purchase
"Ordered some Birkenstock clogs and when they arrived one was very visibly a different colour to the other. Emailed their customer service team with a..."
Damien
Trustpilot
Sep 30, 2025
Featured for: Quality mismatch but quick reply
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Salar Agha
trustpilot.com
Sep 30, 2025
I never have experienced with any…
I never have experienced with any restaurant, I had booking at 8.45pm I am waiting on o...
C
Chris F
trustpilot.com
Sep 30, 2025
I ordered a necklace and it’s been 20…
I ordered a necklace and it’s been 20 days after ordering 1-5 day shipping , contacted there instagram and emailed twice , no response and now my orde...
C
Consumer
trustpilot.com
Sep 30, 2025
Don’t use ! Sold their soul !
Delivery Service was quick with no issues , one of the items was marked , sent pictures , was disappointed that I wasn’t of...
T
Thomas Shaw
trustpilot.com
Sep 30, 2025
Wrong Order and Poor Support
I've given 2 stars because I've ordered with them before and had no issues, but last order was disappointing. They sent me the wrong order, didn't rec...
S
Sarah Bird
trustpilot.com
Sep 30, 2025
Gave Them A Chance
Sadly, a very poor experience. Hefty delivery fee for a pair of sunglasses (6.99) but price looked good. 8 days later still no delivery. I contacted c...
w
warren
trustpilot.com
Sep 30, 2025
Great clothes
Great clothes - just really sad that it now appears to be turning...
R
Reuben
trustpilot.com
Sep 30, 2025
Belstaff…
Ordered a couple of Belstaff overshirts. Great price as we're in a sale and well packaged upon arriv...
D
Dan
trustpilot.com
Sep 30, 2025
Redirecting to Flannels
I left some items in my cart yesterday to buy today. I have been trying to reach website and so my cart but the website automatically redirects me to...
A
Ash
trustpilot.com
Sep 30, 2025
The usual good quality garment from…
The usual good quality garment from Paul Smith. The usual great service from Aphrodite. Some constructive criticism: I’m starting to look at alternat...
W
WAYNE BURBURY
trustpilot.com
Sep 30, 2025
Excellent communication and great value…
Excellent communication and great value...
M
Michael
trustpilot.com
Sep 30, 2025
Converse x Comme des Garçons PLAY
I bought a pair of Converse x Comme des Garçons PLAY trainers. They came beautifully packed, on time and perfect. I bought over a bank holiday weekend...
S
Sam Palser
trustpilot.com
Sep 30, 2025
Don't try and return an item
Ordered some Arigato trainers that were unfortunately the wrong size. The shoes were returned but told had been worn so couldn't be refunded. The pict...
R
ROBERT DABIN
trustpilot.com
Sep 30, 2025
Excellent experience
Brilliant quality garments and ar...
H
Hazel Fenton
trustpilot.com
Sep 30, 2025
Brilliant Site
Excellent quality an...
M
Megan Gammon
trustpilot.com
Sep 30, 2025
Excellent website sale
Excellent website sale. Order made, delivery wa...
L
Laura Solomiei
trustpilot.com
Sep 30, 2025
Love the shoes🥰🥰
...
M
M. Griffiths
trustpilot.com
Sep 30, 2025
Aphrodite is an excellent shop
Great service. Smooth from order on 21 Apr to de...
M
Mark White
trustpilot.com
Sep 30, 2025
The ordering process and delivery was…
The ordering process and delivery was fine. unfortunately the item I ordered was too sma...
D
Damien
trustpilot.com
Sep 30, 2025
First and last time purchase
Ordered some Birkenstock clogs and when they arrived one was very visibly a different colour to the other. Emailed their customer service team with a...
E
Emma Griffiths
trustpilot.com
Sep 30, 2025
Excellent from order to delivery
Excellent quality clothes, super fast delivery and packed very...
Conclusion
The supplied reviews indicate that product quality and packaging are commonly praised, with many customers receiving items promptly and in good condition. However, a number of recent reviews raise consistent concerns about customer support responsiveness, returns handling and refunds. There are also repeated reports of delivery delays, website redirects and occasional wrong or damaged items. Consumers prioritising product quality may find positive outcomes, but those who need reliable after‑sales support should verify return and refund policies and monitor order tracking closely before purchasing.