Customer feedback shows AJ Products commonly delivers durable, fit‑for‑purpose workplace products with an easy online ordering experience. Many reviewers praise timely deliveries and responsive staff, and several note reasonable product pricing. However, there are repeated reports of delivery problems (split shipments, damaged items or missing parts) and occasional concerns about delivery costs for small orders. If you consider AJ Products, inspect deliveries on arrival, check packaging and components immediately, and contact customer service promptly if anything is damaged or missing.
Examples from available reviews (Oct 2022 – Feb 2026).
High-quality products, reasonable prices and helpful customer service.
“The quality is exceptional, and the prices are reasonable too.”
Damaged items were redelivered twice and customer service response was unsatisfactory.
“they also lied about them being checked and repackaged.”
Some bolts were missing but customer service resolved the issue.
“some bolts were missing”
Great service with good communication and reasonable pricing.
“Great service, good communication and reasonable pricing.”
Most reviews praise timely delivery and helpful customer service; a minority report split shipments, delays or missing items.
Several customers describe pricing as reasonable, but a few call out high delivery costs for small items.
Reviewers consistently report an easy‑to‑use website and straightforward ordering, with clear product descriptions and images.
Products are frequently described as good, sturdy and fit for purpose; occasional reports note damaged items or missing components.
Most customers report clear, helpful communication from staff; a small number describe poor responses or disputed checks on damaged goods.
Overall impressions are positive for usability, product utility and delivery, though some customers experienced significant delivery problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Large board table delivered on time and of great quality.
“The product was delivered on time and is great quality.”
Friendly service staff made ordering easy and after-sales support was quick.
“AJ Products Service Staff are friendly, excellent”
Great quality and on-time pallet delivery; handles on cupboards disliked.
“only thing I didnt like were the handles on Cupboards.”
Arrived when stated, good price and very sturdy equipment.
“Arrjved when stated, price very good , Very sturdy piece of equipment.”
Cage matched description, ordering straightforward and delivery on time.
“Cage as described, ordering was straightforward and delivery on time”
Product was great and delivery was also great.
“Great product and great delivery.”
Customer service resolved a delivery problem.
“Customer service, resolved a problem with delivery”
The reviewer says the product is good.
“GOOD PRODUCT.”
Ordering was easy, delivery quick and customer service helpful.
“Easy to order, quick delivery, helpful customer service.”
Company responds quickly, provides competitive quotes and great quality.
“Communication is great”
Well-made desk, easy to assemble with good communication and delivery.
“Good communication and delivery”
Very helpful communication and that they deliver to Northern Ireland.
“Very helpful communication and great you deliver to Northern Ireland!!”
Products are consistently robust and well made.
“Always robust and well-made products.”
Service was excellent from enquiry through to order fulfilment.
“Excellent service from enquiry to order fulfilment.”
Workbench is high quality but delivery times were disappointing.
“was let down with delivery times though”
Speedy delivery and helpful customer service resolved a small issue.
“Speedy delivery and good customer service when a small issue was encountered.”
Good product delivered promptly with helpful customer service and efficient logistics.
“delivered very promptly.”
Products are high quality but delivery times are very poor.
“delivery time is awful.”
Excellent service and fast delivery met expectations.
“excellent service, fast delivery”
Item matched expectations and was delivered quickly.
“Item as expected and fast delivery”
Brilliant product and company, ordering was straightforward.
“Brilliant product excellent company easy to order”
Product is perfect for flat post boxes.
“Perfect for flat post boxes”
Some bolts were missing but customer service resolved the issue.
“some bolts were missing”
Sturdy shelf trolley met expectations and is recommendable.
“Excellent shelf trolley, exactly what I wanted and great sturdy quality.”
Service and delivery were faultless; products arrived undamaged and high quality.
“I cannot fault the service from AJ products.”
Order split across three shipments caused long delays and a missing item.
“single item is missing”
Great service with good communication and reasonable pricing.
“Great service, good communication and reasonable pricing.”
Product delivered as promised and has been very useful.
“Delivered when they said”
Order arrived on the promised date despite some wait.
“it came on the date promised”
Everything was done well and delivered on time.
“All well done and on time.”
Very pleased with the cupboard that was ordered.
“Very pleased with the cupboard we ordered”
Online buying was easy and communication good, delivery could be quicker.
“Easy to buy online, kept me informed, though could have done with a quicker delivery”
Website selection and navigation were good; delivery timely and chairs look great.
“easy to navigste and order”
Product was good with timely delivery and no problems.
“Good product, good delivery, no problems.”
Damaged items were redelivered twice and customer service response was unsatisfactory.
“they also lied about them being checked and repackaged.”
Product was great and service was also great.
“Great product , great service”
Ordering was easy and delivery was quick.
“Easy to order and delivery was quick”
Drum acceptable but delivery cost seemed expensive for a small item.
“rather expensive for such a small item”
I recently purchased office furniture and lockers from AJ Products, and I must say that I am thoroughly impressed with their products. The quality is exceptional, and the prices are reasonable too.
One thing that truly stood out to me was their assortment of materials handling equipment. They have a vast variety of trolleys, pallet trucks and other lifting aids that made moving around heavy items an effortless task.
Their customer service team was also very helpful in guiding me through the buying process. They were polite, professional and knowledgeable about all aspects of the products they sell which gave me confidence while making my purchase.
Overall, I had a fantastic experience shopping at AJ Products. Their online store is easy to navigate with clear product descriptions and images for each item available. If you're looking for workspace products or storage solutions - this place has it all!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
AJ Products is a European supplier of workplace furniture, storage and material‑handling equipment, offering an online catalogue aimed at businesses and public organisations. Consumers researching AJ Products typically look for information on delivery, product durability, and customer support when comparing suppliers of office and warehouse fittings.