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We Collect & Analyse Reviews

AJ Products
Experiences & Reviews

AJ Products is a European supplier of workplace furniture, storage and material‑handling equipment, offering an online catalogue aimed at businesses and public organisations. Consumers researching AJ Products typically look for information on delivery, product durability, and customer support when comparing suppliers of office and warehouse fittings.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 15d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviews praise timely delivery and helpful customer service; a minority report split shipments, delays or missing items.

Share
28%
Strong
💰

Value for money

Several customers describe pricing as reasonable, but a few call out high delivery costs for small items.

Share
5%
Mixed

User experience

Reviewers consistently report an easy‑to‑use website and straightforward ordering, with clear product descriptions and images.

Share
8%
Strong
🔧

Product quality

Products are frequently described as good, sturdy and fit for purpose; occasional reports note damaged items or missing components.

Share
25%
Strong
📞

Communication

Most customers report clear, helpful communication from staff; a small number describe poor responses or disputed checks on damaged goods.

Share
7%
Mixed

Overall experience

Overall impressions are positive for usability, product utility and delivery, though some customers experienced significant delivery problems.

Share
27%
Strong

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

C
Colin Back
trustpilot.com Sep 30, 2025

excellent service, fast delivery

excellent service, fast d...

W
West Halton Village Hall
trustpilot.com Sep 30, 2025

Good product

Item as expected...

T
Tony Shepherd
trustpilot.com Sep 30, 2025

Brilliant product excellent company…

Brilliant product excell...

R
Rebecca King
trustpilot.com Sep 30, 2025

Perfect for flat post boxes

...

M
Mario Eisa
trustpilot.com Sep 30, 2025

I ordered caged trolley, pleased with the products

I ordered some products, received them but some bolts were missing, Sophie r...

R
Richard Crisp
trustpilot.com Sep 30, 2025

Excellent shelf trolley

Excellent shelf trolley, exactly what I want...

M
Matthew
trustpilot.com Sep 30, 2025

Great service. Thank you

I cannot fault the service from AJ products. The delivery company were great. Nothing w...

R
Random
trustpilot.com Sep 30, 2025

Very very pathetic services single…

Very very pathetic services single order shipped in three shipment w...

K
Kasia
trustpilot.com Sep 30, 2025

Great service

Great service, good communic...

W
WILLIAM SMITH
trustpilot.com Sep 30, 2025

Delivered when they said and the…

Delivered when they said and the product ha...

B
B K Services
trustpilot.com Sep 30, 2025

Expected date met.

Although I had to wait for my order it came o...

S
Susana L
trustpilot.com Sep 30, 2025

It is good quality.

...

R
Robert Jenkins
trustpilot.com Sep 30, 2025

Very pleased with the cupboard we…

Very pleased with th...

c
customer
trustpilot.com Sep 30, 2025

Easy to buy online

Easy to buy online, kept me informed, thou...

C
Chris H
trustpilot.com Sep 30, 2025

Office Chairs. Great selection to choose from on the…

Great selection to choose from on the internet site, easy to navigste and order. Delivery ar...

F
Fussy
trustpilot.com Sep 30, 2025

Good product

Good product, good d...

K
KCH
trustpilot.com Sep 30, 2025

Two damaged deliveries

The first delivery arrived damaged, so was refused. I contacted customer services who said the items would be thoroughly checked at the depot, repacke...

D
Derek Crighton
trustpilot.com Sep 30, 2025

Great product

...

P
Patricia Presley
trustpilot.com Sep 30, 2025

Easy to order and delivery was quick

Easy to order and...

s
stewart james
trustpilot.com Sep 30, 2025

lockable drum

drum is ok not sure about delivery cost t...

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Conclusion

Customer feedback shows AJ Products commonly delivers durable, fit‑for‑purpose workplace products with an easy online ordering experience. Many reviewers praise timely deliveries and responsive staff, and several note reasonable product pricing. However, there are repeated reports of delivery problems (split shipments, damaged items or missing parts) and occasional concerns about delivery costs for small orders. If you consider AJ Products, inspect deliveries on arrival, check packaging and components immediately, and contact customer service promptly if anything is damaged or missing.