AJ Products
Experiences & Reviews
AJ Products is a European supplier of workplace furniture, storage and material‑handling equipment, offering an online catalogue aimed at businesses and public organisations. Consumers researching AJ Products typically look for information on delivery, product durability, and customer support when comparing suppliers of office and warehouse fittings.
Overview & Key Metrics
Our Analysis
Service quality
Most reviews praise timely delivery and helpful customer service; a minority report split shipments, delays or missing items.
Value for money
Several customers describe pricing as reasonable, but a few call out high delivery costs for small items.
User experience
Reviewers consistently report an easy‑to‑use website and straightforward ordering, with clear product descriptions and images.
Product quality
Products are frequently described as good, sturdy and fit for purpose; occasional reports note damaged items or missing components.
Communication
Most customers report clear, helpful communication from staff; a small number describe poor responses or disputed checks on damaged goods.
Overall experience
Overall impressions are positive for usability, product utility and delivery, though some customers experienced significant delivery problems.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2022 – September 2025).
AJ Products: The Go-To Place For Your Workspace Needs!
"I recently purchased office furniture and lockers from AJ Products, and I must say that I am thoroughly impressed with their products. The quality is exceptional, and the prices are reasonable too. One thing that truly stood out to me was their assortment of materials handling equipment. They have a vast variety of trolleys, pallet trucks and other lifting aids that made moving around heavy items an effortless task. Their customer service team was also very helpful in guiding me through the buying process. They were polite, professional and knowledgeable about all aspects of the products they sell which gave me confidence while making my purchase. Overall, I had a fantastic experience shopping at AJ Products. Their online store is easy to navigate with clear product descriptions and images for each item available. If you're looking for workspace products or storage solutions - this place has it all!"
Two damaged deliveries
"The first delivery arrived damaged, so was refused. I contacted customer services who said the items would be thoroughly checked at the depot, repacke..."
I ordered caged trolley, pleased with the products
"I ordered some products, received them but some bolts were missing, Sophie r..."
Great service
"Great service, good communic..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
excellent service, fast delivery
excellent service, fast d...
Good product
Item as expected...
Brilliant product excellent company…
Brilliant product excell...
Perfect for flat post boxes
...
I ordered caged trolley, pleased with the products
I ordered some products, received them but some bolts were missing, Sophie r...
Excellent shelf trolley
Excellent shelf trolley, exactly what I want...
Great service. Thank you
I cannot fault the service from AJ products. The delivery company were great. Nothing w...
Very very pathetic services single…
Very very pathetic services single order shipped in three shipment w...
Great service
Great service, good communic...
Delivered when they said and the…
Delivered when they said and the product ha...
Expected date met.
Although I had to wait for my order it came o...
It is good quality.
...
Very pleased with the cupboard we…
Very pleased with th...
Easy to buy online
Easy to buy online, kept me informed, thou...
Office Chairs. Great selection to choose from on the…
Great selection to choose from on the internet site, easy to navigste and order. Delivery ar...
Good product
Good product, good d...
Two damaged deliveries
The first delivery arrived damaged, so was refused. I contacted customer services who said the items would be thoroughly checked at the depot, repacke...
Great product
...
Easy to order and delivery was quick
Easy to order and...
lockable drum
drum is ok not sure about delivery cost t...
Conclusion
Customer feedback shows AJ Products commonly delivers durable, fit‑for‑purpose workplace products with an easy online ordering experience. Many reviewers praise timely deliveries and responsive staff, and several note reasonable product pricing. However, there are repeated reports of delivery problems (split shipments, damaged items or missing parts) and occasional concerns about delivery costs for small orders. If you consider AJ Products, inspect deliveries on arrival, check packaging and components immediately, and contact customer service promptly if anything is damaged or missing.