Customer feedback indicates ADOR frequently receives praise for clothing quality, fit and attractive prints, with many shoppers describing ordering as easy. However, a recurring pattern of delayed deliveries, broken or mismatching items and inconsistent communication appears in multiple reviews. Several reviewers report problematic return costs and slow refunds, while others describe prompt, helpful service—showing inconsistency in support. Prospective buyers should weigh positive product comments against documented shipping and return risks, check shipping estimates carefully and confirm return costs before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
Received good-quality, well-fitting dresses on time and great value.
“The material is very good quality”
Customer service fixed ordering issue and product quality exceeded expectations.
“The quality of the material is excellent”
Customer service was poor and refund issues remain unresolved.
“Terrible customer.”
Order not arrived and customer support did not help with tracking.
“They keep sending me tracking links that don’t work”
Delivery and shipping timing are a common problem; some orders arrive on time but many reviewers report delays and unmet 5–7 day estimates.
Some customers feel they get good value for money, but others note return shipping costs nearly match item price or report lost payments after non-delivery.
Multiple reviewers describe an easy purchasing process and clear website navigation; several say selecting and ordering items is straightforward.
Many customers praise materials, fit and prints; occasional issues reported include colour variance, rough edges or damaged/ripped items on arrival.
Customer service reports are mixed: some reviewers highlight prompt, helpful replies; others cite slow, inconsistent responses and delayed refunds.
Overall impressions are mostly positive, driven by product quality and easy ordering, but negatives are commonly linked to shipping and returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Initially sceptical, but the items and quality were good.
“This site and company delivers!”
Ordering and account creation were very easy for this reviewer.
“Very easy to order and create an account”
The reviewer liked the patterned blouses.
“nice pattern blouses”
Product quality and fit were fantastic; reviewer very pleased.
“Quality was fantastic, the fit was perfect.”
Products exceeded quality expectations though shipping was slow; customer service helpful.
“All were nicely packed and of much better than expected quality for the price point.”
The review contains only a short exclamation.
“Because!!!”
Service was wonderful and clothing quality excellent; recommendation given.
“Wonderful service and excellent quality clothing.”
The reviewer found it pure ease to order.
“Pure ease to order!”
Products are beautiful and nicer than local UK options.
“Beautiful products, far nicer than I can buy in UK.”
The purchase process was easy for this reviewer.
“Ease of purchase”
Reviewer liked blouse design and described it as elegant and loose.
“I liked the design of this blouse.”
First order arrived quickly; second order's shipping is very slow.
“the shipping is taking forever.”
Reviewer will leave a review after receiving the dress.
“WHEN I RECEIVE THE DRESS I'LL LEAVE A REVIEW”
Reviewer alleges fraudulent refund practices and warns others.
“DO NOT USE THIS WEBSITE THEY ARE SCAMMERS”
The reviewer praised the styles and quality of the clothing.
“Great styles and quality!”
Fit and quality pleasing; customer service provided excellent support.
“The customer service was excellent”
The website was easy to navigate for this reviewer.
“So easy to navigate!”
The reviewer found a good selection available.
“good selection”
Ordering process had glitches and repeated form entries.
“Kept going back to what I had already entered.”
The service was fast and efficient.
“Fast and efficient”
Reviewer found shipping costs too expensive.
“shipping costs too expensive”
Received two dresses quickly; communication was consistently good.
“Communicatie was ook steeds goed. Top!”
Purchasing was easy and selection was wide and attractive.
“Easy purchasing and wide selections of beautiful functional clothes.”
Found the desired item; hopes delivery matches product shown.
“Found just what I was looking for.”
Customer service fixed ordering issue and product quality exceeded expectations.
“The quality of the material is excellent”
Reviewing and ordering was easy for this reviewer.
“Easy to review and order”
Prints and fabrics are great but delivery and returns disappointed.
“my dress came late, colours were off from pics”
Ordering was easy; quality and fit were excellent, shipping desired faster.
“Very easy to order, however, I wish I had the option to expedite shipping.”
Customer service was poor and refund issues remain unresolved.
“Terrible customer.”
Customer service was prompt, helpful, and products fit true to size.
“Never had such a pleasant experience with the customer service!”
Order is pending; initial impressions are positive so far.
“So far so good.”
Order not arrived and customer support did not help with tracking.
“They keep sending me tracking links that don’t work”
Selecting and buying was very easy for this reviewer.
“Very easy to select and buy”
Repeat purchase; customer service was wonderful and item was perfect.
“wonderful customer service and my item was perfect”
Delivery times were much longer than advertised to this reviewer.
“it says 5-7 business days for delivery and that is far from the truth.”
The reviewer reports a good experience overall.
“A good experience”
Overall experience was good but with room for improvement.
“good overall but could be better”
The reviewer describes an amazing experience.
“amazing experience”
The ordering process was very easy for this reviewer.
“Very easy ordering”
First order arrived and products look rich; another order placed.
“Nice products and rich looking.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ADOR is an online clothing retailer that sells dresses and related apparel. This summary compiles customer reviews to help shoppers evaluate ADOR’s product quality, ordering experience, delivery performance and customer service.