Reviews Analysed
21
We Collect & Analyse Reviews
ADOR
Experiences & Reviews
ADOR is an online clothing retailer that sells dresses and related apparel. This summary compiles customer reviews to help shoppers evaluate ADOR’s product quality, ordering experience, delivery performance and customer service.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
18d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Delivery and shipping timing are a common problem; some orders arrive on time but many reviewers report delays and unmet 5–7 day estimates.
Share
Weak
13%
💰
Value for money
Some customers feel they get good value for money, but others note return shipping costs nearly match item price or report lost payments after non-delivery.
Share
Weak
5%
⚡
User experience
Multiple reviewers describe an easy purchasing process and clear website navigation; several say selecting and ordering items is straightforward.
Share
Strong
21%
🔧
Product quality
Many customers praise materials, fit and prints; occasional issues reported include colour variance, rough edges or damaged/ripped items on arrival.
Share
Strong
19%
📞
Communication
Customer service reports are mixed: some reviewers highlight prompt, helpful replies; others cite slow, inconsistent responses and delayed refunds.
Share
Mixed
10%
⭐
Overall experience
Overall impressions are mostly positive, driven by product quality and easy ordering, but negatives are commonly linked to shipping and returns.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Kids Little Girls' Party Dresses
"I was looking for good quality and affordable dresses for my daughter. I am so glad that I found this website.I loved the variety of choices and the great prices! I ordered from your site last week. I absolutely love the clothes I've received today morning. We got them in a hurry and they came right on time! The material is very good quality and they are a perfect fit for my daughter.They are absolutely stunning in every way. We got value for money. I will definitely be ordering again. You guys are my heroes! I am so excited to be able to give my little princess the most beautiful dresses in the world. I really appreciate all your effort in making her happy."
Anna Bellamy
Collected.reviews
Nov 26, 2021
Featured for: praise product quality and value
Excellent product and service My initial review of this company was…
"My initial review of this company was due to frustration with the website. Immediately after review someone from customer service reached out and corr..."
jrjb
Trustpilot
Sep 30, 2025
Featured for: service recovery and product praise
Terrible customer
"Terrible customer. They say it took several emails to figure out what I wanted to return and that’s not true. I repeatedly said I was returning all it..."
Patricia Malandro
Trustpilot
Sep 30, 2025
Featured for: detailed returns and refund complaint
Beware!!!
"I ordered a dress on the 31st of August, but it has still not arrived. I have written tons of mails and Messenger messages but nobody wants to help. T..."
Monica Silverstrand
Trustpilot
Sep 30, 2025
Featured for: delivery failed; no tracking response
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Carmen Perez
trustpilot.com
Sep 30, 2025
Easy purchasing and wide selections of…
Easy purchasing and wide selection...
c
connie.foy
trustpilot.com
Sep 30, 2025
Found just what I was looking for
Found just what I was looking for. Hopefully...
j
jrjb
trustpilot.com
Sep 30, 2025
Excellent product and service My initial review of this company was…
My initial review of this company was due to frustration with the website. Immediately after review someone from customer service reached out and corr...
J
Jenny D.
trustpilot.com
Sep 30, 2025
Easy to review and order
...
D
Debra
trustpilot.com
Sep 30, 2025
Nice styles, but delivery & truth could be better
I love ADOR’s prints and fabrics—they stand out! But my dress came late, colours were off...
d
duffy.mp
trustpilot.com
Sep 30, 2025
Very easy to order
Very easy to order, however, I wish I had the option to expedite shipping. I have...
P
Patricia Malandro
trustpilot.com
Sep 30, 2025
Terrible customer
Terrible customer. They say it took several emails to figure out what I wanted to return and that’s not true. I repeatedly said I was returning all it...
L
L.T.
trustpilot.com
Sep 30, 2025
All about the customers.
Never had such a pleasant experience with the customer service! The reply’s were very helpful and in a very short time! Patient, instructive and polit...
v
veronica clowes
trustpilot.com
Sep 30, 2025
So far so good
So far so good. Will rev...
M
Monica Silverstrand
trustpilot.com
Sep 30, 2025
Beware!!!
I ordered a dress on the 31st of August, but it has still not arrived. I have written tons of mails and Messenger messages but nobody wants to help. T...
c
careykenneth
trustpilot.com
Sep 30, 2025
Very easy to select and buy
...
E
EDP
trustpilot.com
Sep 30, 2025
Great dress and service…
Purchased from them before wonderful c...
d
dee
trustpilot.com
Sep 30, 2025
it says 5-7 business days for delivery…
it says 5-7 business days for delivery and that is far from the truth. I have ordered many things from Ador and they never got here in 5-7 business da...
M
Maria Allegra
trustpilot.com
Sep 30, 2025
A good experience
...
D
Daniel Lapa
trustpilot.com
Sep 30, 2025
good overall but could be better
good overall but...
J
Johan H
trustpilot.com
Sep 30, 2025
amazing experience
...
m
maxine.dixon
trustpilot.com
Sep 30, 2025
Very easy ordering
...
k
klopiccolo
trustpilot.com
Sep 30, 2025
Nice Quality
Your website is great. I just received my 1st order and have pla...
d
donnababb
trustpilot.com
Sep 30, 2025
Easy process
...
D
Debbie Dench
trustpilot.com
Sep 30, 2025
Love ADOR the clothes are as good as…
Love ADOR the clothes are as good as t...
Conclusion
Customer feedback indicates ADOR frequently receives praise for clothing quality, fit and attractive prints, with many shoppers describing ordering as easy. However, a recurring pattern of delayed deliveries, broken or mismatching items and inconsistent communication appears in multiple reviews. Several reviewers report problematic return costs and slow refunds, while others describe prompt, helpful service—showing inconsistency in support. Prospective buyers should weigh positive product comments against documented shipping and return risks, check shipping estimates carefully and confirm return costs before ordering.