Many customers say they see noticeable improvements in skin, hair, and nails, and they like the flavours and packaging. A clear set of complaints centers on subscription management, hard-to-cancel plans, and inconsistent customer service. A smaller group mentions nausea linked to the taste, plus occasional delivery or packaging issues.
Examples from available reviews (Mar 2022 – Mar 2026).
Three-year user sees improvements in skin, hair and nails.
“I can see the difference on my skin, hair and nails.”
Automatic subscription and poor customer service make cancellation difficult.
“very poor customer service”
Three weeks in, no results and flavour causes nausea.
“It makes me feel slightly nauseous every day.”
Order received promptly with excellent service.
“Excellent, prompt service”
Service feedback splits sharply. Many low-rated reviews describe trouble cancelling subscriptions, slow replies, and rude interactions. Just as often, customers praise fast dispatch, helpful staff, and easy order changes.
Some reviewers question the price and point to higher costs once introductory offers end. Value-for-money praise comes mostly from people who say they see clear results. Price concerns show up more when benefits have not appeared yet.
Many customers say it fits easily into a daily routine and that the intake instructions are clear. A separate negative theme highlights unpleasant flavour and nausea that makes regular use difficult. Mentions of delivery timing and extras appear, but less often.
Most reviews highlight visible improvements in skin, hair, and nails and describe the products as premium. Several users mention early nail changes and facial plumping within a few weeks. Some report no noticeable effect, though these comments are fewer than the positive ones.
Many customers mention timely, helpful order updates and friendly emails. A smaller group dislikes the amount of marketing email. A limited number of reviews point to mix-ups about orders or best-before dates.
Feedback divides between long-term buyers who stay satisfied and customers frustrated by subscription or service problems. Taste and price affect whether people stick with it when results take time. Delivery and packaging issues come up, but they are not the main theme.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Automatic subscription and poor customer service make cancellation difficult.
“very poor customer service”
Early use suggests product is easy to take and showing effects.
“love this product”
On-time delivery and nice extras, but taste makes daily use difficult.
“it’s a little hard for me to stomach taste wise”
Long-term user receives compliments on skin and recommends the product.
“people compliment my skin regularly”
Reviewer finds the product too expensive and subscription cancellation difficult.
“Too expensive and they make it difficult to cancel a subscription”
One month use shows nail improvement; waiting for further results.
“I have seen a difference in my nails but nothing else.”
Too early for benefits but enjoys morning ritual and support.
“enjoying the ritual of taking them each morning”
Three weeks in, no results and flavour causes nausea.
“It makes me feel slightly nauseous every day.”
Loves skincare range and powder supplement is producing results.
“The powder supplement works great for me.”
No results yet and reviewer notes introductory offer then full price.
“it was the FIRST box on offer”
Three-year user sees improvements in skin, hair and nails.
“I can see the difference on my skin, hair and nails.”
Reviewer finds product great quality and effective as described.
“Does exactly what it says on the tin”
Products are great and customer support is praised.
“Great products, great customer support”
Received items with short best-before dates and got no response to emails.
“BBE is by end of February 26”
Missing anniversary gift; offered replacement with next order caused dissatisfaction.
“my anniversary gift was missing from my last order”
Product is nice but subscription cancellation is difficult and unresponsive.
“difficulty to cancel subscription”
Cancelled order but charged due to weekend processing and poor customer service.
“Customer service is absolutely rubbish!”
Product seems to plump face and reduce deep lines.
“It does appear to be making my face plumper and less deep lines xx”
Order was dispatched and delivered on time.
“Dispatched and delivered on time!”
Three weeks in and reviewer is happy with progress.
“Liking it so far so good.”
Order received promptly with excellent service.
“Excellent, prompt service”
Products taste good and hair products are showing visible results.
“Collagen raspberry tastes great”
Product is very good and company appears professional.
“Product very good and company Very professional”
Long-term user paused subscription to test product effectiveness.
“Been using a very long time just cancelled a few months to see if they did actually work”
Quick deliveries and clear intake instructions; reviewer loves the product.
“very easy to follow instructions how to intake the collagen.”
Delivery was quick and products seemed premium.
“Quick delivery and premium products.”
Ordering was simple and communications were informative and welcoming.
“I received emails that were informative encouraging”
Order arrived quickly and reviewer loves the product.
“Delivered quickly and love the product”
No effect, accidental subscription and poor returns handling with rude staff.
“No change whatsoever.”
Communications timely; mango collagen tastes pleasant and improved skin visible.
“I definitely see a difference in my skin especially around the eyes.”
Short use already improved nails and skin noticeably.
“i can see a massive difference in my nails”
Item not received, leading to running out before next order.
“I haven’t received item yet which means I’ve run out of supply before receiving next order.”
Orders arrive on time and making changes is simple.
“All arrives on time and if you want to make changes to your order it is very simple.”
Reviewer praises customer service and product quality.
“Fantastic customer service great products”
Company keeps customers regularly updated about order status.
“Letting customers know constantly about there order and what the status is”
No improvement yet and reviewer feels the product is very expensive.
“it is very expensive”
Order updates and quick delivery, but reviewer receives too many emails.
“I now get loads of emails from absolute collagen- sometimes more than once a day!”
Six weeks in, visible skin and hair improvements, reviewer happy to continue.
“I can really see the difference.”
Observed plumper hands and thicker hair after eight weeks of use.
“I saw that it was my hands that received some plumping out first.”
Reviewer feels better with more energy and improved hair and lashes.
“More energy skin hair and eye lashes feeling amazing”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Absolute Collagen makes collagen supplements and a skincare range. Its lineup includes powdered drinkable collagen and topical skincare products. The company sells through its website and selected retailers. Product pages list ingredients and give guidance on use and storage. The website also offers customer support and delivery options.