Reviews Analysed
21
We Collect & Analyse Reviews
883 Police
Experiences & Reviews
883 Police is a fashion brand that retails clothing and related accessories through online channels and physical stores. Consumers researching the brand commonly seek information about product durability, sizing, delivery and returns when deciding to buy.
Overview & Key Metrics
Positive Sentiment
33%
Latest Review
19d
Overall Rating
2.3
Our Analysis
🎯
Service quality
Many reviews describe failed deliveries, cancelled orders or fulfilment errors; a minority praise helpful in‑store service and fast delivery.
Share
Weak
21%
💰
Value for money
Several customers report garments failing after only a few wears or washes, leaving buyers feeling the items did not represent good value.
Share
Weak
11%
⚡
User experience
In‑store shopping experiences are frequently positive, with staff assistance and quick transactions highlighted by multiple reviewers.
Share
Strong
8%
🔧
Product quality
Numerous complaints cite poor stitching, seams fraying, transfers or linings detaching and other durability issues shortly after purchase.
Share
Weak
15%
📞
Communication
Many reviewers report unanswered emails, delayed or refused refunds and difficulty completing returns; a few note helpful local staff.
Share
Weak
16%
⭐
Overall experience
Overall reviews skew negative with repeated reports of product faults, delivery and refund problems, though some customers report excellent store service.
Share
Weak
29%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Excellent service @ Lakeside store
"I visited the Lakeside Shopping Centre store yesterday and today, and was assisted by an employee named Alexei. He went above and beyond to help me fi..."
Diana Angova
Trustpilot
Sep 30, 2025
Featured for: Positive in-store customer service example
Absolutely disgusting behaviour
"Absolutely disgusting behaviour by this company. I've had to file an escalation and refund request through Paypal. They really should be ashamed. They..."
Rich Ramdeen
Trustpilot
Sep 30, 2025
Featured for: Refund dispute showing poor communication
Bought some cargos on line
"Bought some cargos on line, stitching fallen apart and all..."
andrew harwood
Trustpilot
Sep 30, 2025
Featured for: Product quality failure: stitching fell apart
DO NOT BUY, IT’S A SCAM SITE
"I got sent a completely different item to what I ordered and the company blamed it ON ME after asking me to return the item. Terrible customer service..."
Toni
Trustpilot
Sep 30, 2025
Featured for: Order fulfilment error and complaint
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
T
Toni
trustpilot.com
Sep 30, 2025
DO NOT BUY, IT’S A SCAM SITE
I got sent a completely different item to what I ordered and the company blamed it ON ME after asking me to return the item. Terrible customer service...
a
andrew harwood
trustpilot.com
Sep 30, 2025
Bought some cargos on line
Bought some cargos on line, stitching fallen apart and all...
D
David Adams
trustpilot.com
Sep 30, 2025
Would not recommend this shop go…
Would not recommend this shop...
A
ALISON Leggat
trustpilot.com
Sep 30, 2025
Loved the top, shame about it now!!!
Loved the top, great for a present. Until I washed it as instructed on la...
E
ElizS
trustpilot.com
Sep 30, 2025
I bought a winter coat for my son Dec…
UPDATE: resent the emails for the 3rd time. Might I suggest you check your SPAM/Junk folders. Order #102005038 is in the subjects line. UPDATE: There...
D
David
trustpilot.com
Sep 30, 2025
Thank you attik for making my shopping…
Thank you attik for making my...
c
customer john
trustpilot.com
Sep 30, 2025
Item not received tried every thing to…
Item not received tried every thing to get in touch filling out customer forms...
S
Steph Lacey
trustpilot.com
Sep 30, 2025
I always shop at the Wembley store
I always shop at the Wembley store, unfortunately all the trousers I have brought there’s been an issue with the stitching, 4 pairs of trousers at ove...
K
Kenny F
trustpilot.com
Sep 30, 2025
Absolutely wonderful!
Absolutely wonderful! I ordered two shirts and a zipped sweatshirt. All three items fit was quite large but as I had thrown away all packaging I gave...
J
Jaffa Cake
trustpilot.com
Sep 30, 2025
Be careful these disgusting people will…
Be careful these disgusting people...
D
Diana Angova
trustpilot.com
Sep 30, 2025
Excellent service @ Lakeside store
I visited the Lakeside Shopping Centre store yesterday and today, and was assisted by an employee named Alexei. He went above and beyond to help me fi...
R
Rich Ramdeen
trustpilot.com
Sep 30, 2025
Absolutely disgusting behaviour
Absolutely disgusting behaviour by this company. I've had to file an escalation and refund request through Paypal. They really should be ashamed. They...
V
Vandana Sayal
trustpilot.com
Sep 30, 2025
Worst customer experience ever
Worst customer experience ever! I bought an expensive winter jacket from their store in York and after only wearing it a handful of times, the jacket...
M
Malik Zaoui
trustpilot.com
Sep 30, 2025
I m really disppointed from the…
I m really disppointed from the tailoring of this brand .. when i bought a jacket and cargo trousers it looks nice perfect ,but after i wear it 1 time...
J
Jimmy Bailey
trustpilot.com
Sep 30, 2025
Very nice
Ordered a coat online it arrived very quickly in a smart box....
D
D.R.
trustpilot.com
Sep 30, 2025
12/10 shopping experience
Excellent service - I Visited the Lakeside Thurrock store with my wife on January 3rd, 2024, as I was looking for some new jeans. We entered the store...
L
Luigi Honest Reviews
trustpilot.com
Sep 30, 2025
Do not buy from them!!!
Company does not have the sizing they tell you they have onli...
J
Jade Bowen
trustpilot.com
Sep 30, 2025
Worst online store.payed for an item…
Worst online store.payed for an item they put wrong address on label the courier phoned me and said they have put wrong post code .so I email police a...
A
Andy R
trustpilot.com
Sep 30, 2025
Great experience
Great product, great d...
S
Steven
trustpilot.com
Sep 30, 2025
Tried to cancel order as I didn’t need…
Tried to cancel order as I didn’t need it, wrote an em...
Conclusion
Review content shows a clear pattern of complaints about product durability (stitching, seams and prints failing) and recurring problems with online fulfilment, wrong items or cancelled orders. Many customers also report unresponsive customer service and disputed refunds, sometimes requiring PayPal or trading standards involvement. Conversely, several in‑store experiences are reported as positive, with staff going beyond expectations and fast local delivery. If you consider buying, keep packaging and tags, document condition on arrival, and prefer payment methods with purchase protection; visiting a store to inspect items first may reduce risk.