Most customers say delivery is fast and the devices match or beat the listed condition. Many mention buying again and getting quick help when they contact support. A minority report late deliveries, worse cosmetic condition, or charging problems. A few say they paid for premium delivery that was not provided, or that messages went unanswered.
Examples from available reviews (Dec 2021 – Feb 2026).
Very fast delivery; phone arrived in excellent condition, exceeding expectations.
“Very fast delivery and the phone was in amazing condition!”
Paid for Saturday delivery that wasn't provided and company showed no accountability.
“I was charged for a premium service that was never provided”
Initially poor communication about a faulty phone, later refunded.
“has ignored all further comms”
Good value phone but the charging slot was not cleaned.
“the charging slot wasn't cleaned out, causing the phone to not charge properly.”
Reviewers often highlight fast dispatch and smooth fulfilment, including next‑day delivery and quick scan‑and‑pay steps. Long‑time customers also point to steady, hassle‑free trade‑ins and replacements. A small number describe paid premium delivery not being met or deliveries arriving late.
Many customers call the prices fair and say wear grades are clear, with discounts visible when picking a device. Several report the item arrived in better condition than expected for what they paid. A few isolated comments say the item did not match the original online description.
Shoppers describe quick delivery, easy unboxing, and devices that work smoothly straight away. Repeat buyers mention an easy ordering flow and secure packaging. Some note tracking delays, but say the company often sorts them out quickly.
Most reviews say devices arrive in pristine or excellent condition and match the description. Some point to specific problems, such as worse cosmetic condition on arrival or functional issues like a dirty charging port. Complaints about unacceptable condition appear less often than positive quality comments, but they do show up.
Most reviewers note clear updates and helpful responses during orders and replacements. A few say messages were ignored or that the company was slow to take responsibility when paid services were not provided. These communication issues appear in a small set of reviews.
Feedback leans positive, with many five‑star reviews and frequent repeat purchases. These sit alongside a smaller group of one‑ to three‑star complaints about delivery, condition, or communication. Overall, the pattern points to generally dependable fulfilment with occasional slips in quality or service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Speedy service and product condition exceeded expectations.
“Product was in much better condition than expected !”
Happy with the phone and its quick delivery.
“Was happy with my phone it came quick”
Found desired phone at a good price; delivered promptly and works.
“It was delivered in good time and works a treat.”
Repeat customer reports good service with no hiccups.
“Good service with no hiccups.”
Initial tracking delays, but company scanned and paid promptly on receipt.
“they were on it scanned at 8:56am and paid at 3:37pm”
Excellent service through nackmarket.
“Excellent service through nackmarket”
Repeat buyer ordered an excellent condition Samsung Galaxy S24 Ultra.
“ordered an excellent condition Samsung galaxy s24 ultra”
Great range, very quick service and excellent product quality.
“Great range, super quick service and excellent quality”
Pristine condition S24 Plus, good price and reliable delivery.
“I ordered a Samsung s24 plus in pristine condition which it was (like new).”
Order arrived within a few days and product is easy to use.
“arrived within a few days easy to use”
Phone arrived in better condition than expected; helpful service after delays.
“the phone arrived in better condition than the one that had died”
Fast delivery and better-than-expected condition with clear website and discounts.
“what I got was (to me) in great condition.”
Phone was good but did not match the description purchased.
“The phone was good, though it didn't match the description when I purchased it.”
Phone arrived within 48 hours exactly as stated and flawless.
“It arrived within 48 hours and was exactly as stated.”
Quick delivery and good quality with no scratches despite low grade choice.
“no scratches or marks despite being the lowest quality choice”
Consistently good service over many years.
“Always good for many years”
Very responsive customer service and a quick, stress-free replacement.
“Very responsive and quick replacement - stress free process.”
Prompt delivery of a high-quality iPhone with helpful, above-and-beyond service.
“promptly delivered with an additional up to date charger cable supplied”
Bought two phones and would recommend the company.
“I've already bought two phones.”
Repeat customer praises price, next-day delivery and accurate descriptions.
“No Dramas Great price. Next day. As described.”
Fair pricing and accurate wear ratings made it a good choice.
“Good choice, fair pricing and accurate wear ratings.”
Excellent service from ordering through delivery with clear updates.
“Excellent service from the ease of ordering to delivery of the phone”
Initially poor communication about a faulty phone, later refunded.
“has ignored all further comms”
Good value phone but the charging slot was not cleaned.
“the charging slot wasn't cleaned out, causing the phone to not charge properly.”
Very fast delivery; phone arrived in excellent condition, exceeding expectations.
“Very fast delivery and the phone was in amazing condition!”
Phone was delivered the next day as advertised after paying extra.
“it was delivered the next day”
Pristine phones delivered quickly and reasonably priced; reviewer recommends them.
“Both phones were pristine quality as described, and delivered quickly.”
Long-term repeat customer cites reasonable prices and swift delivery.
“Reasonable prices, always swift delivery.”
Initially sceptical but received an S24 Ultra in excellent condition.
“I got the S24 Ultra, in excellent condition”
Phone arrived late in poor cosmetic condition but remained functional.
“Phone arrived late and was in bad condition”
Good value for money and an excellent product overall.
“Good value for money.”
Samsung S24 Ultra arrived in pristine, excellent condition as expected.
“pristine condition”
Item matched the description and reviewer is very pleased so far.
“all as described and so far very pleased”
Smooth trade‑in with prompt prepaid label, quick payment and clear updates.
“received prepaid postage label within 24 hours.”
Third iPhone order; devices arrive as advertised and on time.
“They come as advertised (I always order pristine condition) and on time.”
Paid for Saturday delivery that wasn't provided and company showed no accountability.
“I was charged for a premium service that was never provided”
Repeat purchase with fast delivery and well packed item; recommended.
“Very good company, fast delivery, item packed well”
Everything was fine: phone and delivery met expectations.
“All fine. Phone fine. Delivery fine. Fine”
Excellent service paired with a very good product.
“Excellent service for a very good product”
Item delivered promptly and exceeded the written description.
“Item delivered promptly and better than described”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
4Gadgets is a UK online retailer selling mobile phones, tablets, and related accessories. The website offers new and refurbished devices, with condition grades and product details on each listing. Customers order through the site, pay by card, and choose courier delivery to UK addresses. The company offers support for order questions, returns, and refunds, and includes product specs and wear notes on item pages.