Reviews Analysed
21
We Collect & Analyse Reviews
3Retro
Experiences & Reviews
3Retro is an online retailer specialising in retro football shirts and related sports apparel. People searching reviews of 3Retro typically want to verify product quality, delivery reliability, returns handling and customer support.
Overview & Key Metrics
Positive Sentiment
48%
Latest Review
18d
Overall Rating
2.9
Our Analysis
🎯
Service quality
Many customers report quick dispatches and successful exchanges, but a substantial number describe non-delivery, delayed refunds and inconsistent service handling.
Share
Mixed
21%
💰
Value for money
Several reviewers complain about extra delivery or return costs and poor product value; a minority note refunded postage or acceptable pricing.
Share
Weak
12%
⚡
User experience
Site ease, fast delivery and simple returns are frequently praised; exchanges and size issues are often resolved promptly by staff.
Share
Strong
15%
🔧
Product quality
Many customers praise shirt quality, fit and authenticity, while a number report damaged items, poor fabric or peeling prints after washing.
Share
Mixed
13%
📞
Communication
Some reviews describe quick, helpful email responses; however multiple customers report unanswered messages and little communication about refunds or delivery.
Share
Weak
15%
⭐
Overall experience
Overall experiences vary: many positive purchases with good products and service, contrasted with numerous complaints about refunds, delivery and contact.
Share
Mixed
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Money Taken, No Shirt Received...
"Taken order. taken payment. Order not received. 'Proof' of delivery laughable. Since questioning..."
Leo Day
Trustpilot
Sep 30, 2025
Featured for: Non-delivery and no refund
Disappointed with 3Retro’s Refund Process!
"I returned a Scotland shirt to 3Retro over three weeks ago via Royal Mail recorded delivery, paying for the tracking myself. Despite this, I still hav..."
Lee Cassidy
Trustpilot
Sep 30, 2025
Featured for: Returned item, refund missing
Great customer service
"Initially, the wrong shirt was delivered, however I contacted the company and they sorted this and sent out the correct shirt th..."
E O'Carroll
Trustpilot
Sep 30, 2025
Featured for: Wrong item resolved, postage refunded
England 1970 Retro Shirt
"I need to say a big thank you to 3Retro for their outstanding service afforded to me recently.I purchased a retro England 1970 World Cup shirt .Unfort..."
Ronnie Brazier
Trustpilot
Sep 30, 2025
Featured for: Prompt reply and successful exchange
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Leo Day
trustpilot.com
Sep 30, 2025
Money Taken, No Shirt Received...
Taken order. taken payment. Order not received. 'Proof' of delivery laughable. Since questioning...
A
Aiden Taylor
trustpilot.com
Sep 30, 2025
Arrived quickly in the timeframe it…
Arrived quickly in the timeframe it said it would be, really i...
R
Ronnie Brazier
trustpilot.com
Sep 30, 2025
England 1970 Retro Shirt
I need to say a big thank you to 3Retro for their outstanding service afforded to me recently.I purchased a retro England 1970 World Cup shirt .Unfort...
S
Sarah
trustpilot.com
Sep 30, 2025
Beware and read the reviews before…
Beware and read the reviews before using this company! They sent a damaged shirt and then don’t reply to querie...
L
Lee Cassidy
trustpilot.com
Sep 30, 2025
Disappointed with 3Retro’s Refund Process!
I returned a Scotland shirt to 3Retro over three weeks ago via Royal Mail recorded delivery, paying for the tracking myself. Despite this, I still hav...
D
Danny Taylor
trustpilot.com
Sep 30, 2025
Ordered a birthday present for my…
Ordered a birthday present for my nephew. Great quality shirt, arrived...
R
Ruth Huskisson
trustpilot.com
Sep 30, 2025
Poor quality…
Bought a retro shirt for my son's birthday. After one wash the flocked sponsor lettering has started to peel off....
j
jakob gade
trustpilot.com
Sep 30, 2025
Sent 4 email in 20 days about wrong…
Sent 4 email in 20 days about wrong d...
G
Gary
trustpilot.com
Sep 30, 2025
Awful
Awful. Size guide a mile off. Paid £5 for delivery and £5.99 to return. Expensive to try a shirt on that wasn...
L
Laura Mc
trustpilot.com
Sep 30, 2025
Absolutely terrible quality shirts
Absolutely terrible quality shirts. Completely see through, thin material. Poor printing on badge. Would return but had to pay €16 to post...
J
John Ramage
trustpilot.com
Sep 30, 2025
Accepted payments for Jersey and next…
Accepted payments for Jersey and next day express delivery. Emailed me days later to explain that the payment was pending zo they have just canceled o...
J
John
trustpilot.com
Sep 30, 2025
Really great customer service
Really great customer service. I had an issue with sizing and had to exchange a tracksuit top (they come up small btw). They were very helpful and se...
w
wilma
trustpilot.com
Sep 30, 2025
Dreadful service
Dreadful service. My order was not processed, with the company advising the payment had not been received. D...
S
Sam
trustpilot.com
Sep 30, 2025
top notch customer service
top notch customer service. had an issue with my...
E
E O'Carroll
trustpilot.com
Sep 30, 2025
Great customer service
Initially, the wrong shirt was delivered, however I contacted the company and they sorted this and sent out the correct shirt th...
T
Terry Wright
trustpilot.com
Sep 30, 2025
COYS Received my shirt today in Spain in…
Received my shirt today in Spain in under 2 weeks which I think is great. The quality of the shirt is fantastic. My only bad point is that I paid...
D
Danny Taylor
trustpilot.com
Sep 30, 2025
Ordered a FIFA tee.
Ordered a FIFA tee. Arrived within a...
F
Frazer Elliott
trustpilot.com
Sep 30, 2025
Ordered a shirt which arrived today
Ordered a shirt which arrived today, the site was easy to use and the delivery was quick. Excellent...
T
Tony
trustpilot.com
Sep 30, 2025
One star is one too many for these…
One star is one too many for these bandits.. or...
N
Nicholas
trustpilot.com
Sep 30, 2025
Garbage utter garbage
Garbage utter garbage, a mate of mine ordered a tracksuit...
Conclusion
Reviews of 3Retro show a divided picture. Many customers report quick delivery, accurate product descriptions and helpful exchanges for sizing mistakes. However, multiple reviews describe serious issues with non-delivery, slow or missing refunds and unanswered communications. If you consider buying, check payment protection, keep return tracking, and confirm the returns/refund policy before ordering. For collectors, inspect photos and size notes carefully and retain evidence of postage and correspondence.