Reviews of 3Retro show a divided picture. Many customers report quick delivery, accurate product descriptions and helpful exchanges for sizing mistakes. However, multiple reviews describe serious issues with non-delivery, slow or missing refunds and unanswered communications. If you consider buying, check payment protection, keep return tracking, and confirm the returns/refund policy before ordering. For collectors, inspect photos and size notes carefully and retain evidence of postage and correspondence.
Examples from available reviews (Dec 2021 – Feb 2026).
Paid but did not receive order and got no refund.
“Order not received.”
Returned shirt weeks ago but still awaiting refund and updates.
“I still haven’t received my refund.”
Wrong item initially, but company promptly corrected and refunded postage.
“they sorted this and sent out the correct shirt the next working day.”
Exchanged wrong-sized shirt promptly with helpful customer service.
“replied within hours with a solution .”
Many customers report quick dispatches and successful exchanges, but a substantial number describe non-delivery, delayed refunds and inconsistent service handling.
Several reviewers complain about extra delivery or return costs and poor product value; a minority note refunded postage or acceptable pricing.
Site ease, fast delivery and simple returns are frequently praised; exchanges and size issues are often resolved promptly by staff.
Many customers praise shirt quality, fit and authenticity, while a number report damaged items, poor fabric or peeling prints after washing.
Some reviews describe quick, helpful email responses; however multiple customers report unanswered messages and little communication about refunds or delivery.
Overall experiences vary: many positive purchases with good products and service, contrasted with numerous complaints about refunds, delivery and contact.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Paid for express delivery but item arrived several days late with no response.
“paid extra for express delivery of 1-2 days”
Incorrect customs declaration led to unexpectedly high charges for parcel.
“wrong invoice declairement so i should pay 1000 dkr , 120 pound in vat”
Returned too-small tracksuit and received replacement within three days.
“Returned and replaced for the correct size within 3 days.”
Damaged shirt arrived and company did not reply, required eBay case for refund.
“the shirt arrived damaged”
Paid but did not receive order and got no refund.
“Order not received.”
Shirt arrived on time and had impressive quality.
“really impressed with the quality of the shirt..”
Exchanged wrong-sized shirt promptly with helpful customer service.
“replied within hours with a solution .”
Received a damaged shirt and received no reply to queries.
“They sent a damaged shirt and then don’t reply to queries!”
Returned shirt weeks ago but still awaiting refund and updates.
“I still haven’t received my refund.”
Ordered birthday present; quality shirt arrived within a couple of days.
“Great quality shirt, arrived within a couple of days.”
Sponsor lettering peeled after one wash and contact attempts failed.
“the flocked sponsor lettering has started to peel off.”
Sent multiple emails about wrong delivery and received no answer.
“No answer Shameless company”
Size guide inaccurate, expensive returns and still waiting for refund.
“Still waiting for my refund!”
Shirts were very thin, see-through and poorly printed.
“Absolutely terrible quality shirts.”
Payment accepted then order cancelled, no refund received before event.
“they have just canceled order (day before event)”
Helpful exchange and quick replacement, great customer service.
“They were very helpful and sent the new item out super quick”
Order not processed despite payment evidence and no refund received.
“no refund and no response to several of my messages,”
Sizing issue resolved quickly and without fuss by customer service.
“top notch customer service.”
Wrong item initially, but company promptly corrected and refunded postage.
“they sorted this and sent out the correct shirt the next working day.”
Shirt quality was great, but delivery incurred unexpected extra charges.
“I paid £8.95 postage charge and THEN a further €15.15 charge when it was delivered !”
FIFA tee arrived quickly and was of decent quality.
“Arrived within a couple of days, decent quality shirt.”
Easy website and quick delivery; excellent product and service.
“Excellent product and excellent service.”
Ordered shirt never arrived; reviewer advises staying away.
“ordered a shirt but never arrived..”
Ordered item not delivered for over a month; reviewer advises avoidance.
“STILL not arrived on 28.09.22, AVOID.”
I had the pleasure of buying a 1986 Celtic retro track jacket for my son who is a huge Celtic fan. This site has a good variety and I found everything I was looking for on it. It also has a 'My Shop' section where you can save your favorites and order later. They give you the option of emailing them about any questions you might have before ordering. All questions received a quick and friendly answer. I bought Celtic 1986 Retro Track Jacket and liked it. The fit and quality after viewing, I decided to order a second. There is no doubt that this is a stylish, breathable, lightweight track jacket. In addition, it may make you cool day or warm night in the cool breeze while you make your run. I recommend the store.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
3Retro is an online retailer specialising in retro football shirts and related sports apparel. People searching reviews of 3Retro typically want to verify product quality, delivery reliability, returns handling and customer support.