Reviews often mention quick, helpful interactions and several buyers say the shirts and track jackets are high quality. Many complaints focus on late or missing deliveries and refunds that take too long. Several customers also say emails about damaged or incorrect items went unanswered. A smaller group flags unexpected import or delivery charges.
Examples from available reviews (Dec 2021 – Mar 2026).
Helpful exchange and quick replacement, great customer service.
“They were very helpful and sent the new item out super quick”
Shirt arrived on time and had impressive quality.
“really impressed with the quality of the shirt..”
Paid but did not receive order and got no refund.
“Order not received.”
Received a damaged shirt and received no reply to queries.
“They sent a damaged shirt and then don’t reply to queries!”
Many reviews describe orders that never arrived, express deliveries that turned up late, or orders cancelled without a prompt refund. Other reviewers report fast replacements, quick exchanges, and polite help with sizing mistakes. Most feedback points to fulfilment problems, with after-sales fixes mentioned less often.
Some customers mention surprise charges on delivery or customs declarations that raised the final cost. A number of buyers praise the product quality for the price. Extra-fee complaints appear less often than comments about fulfilment or quality.
Positive comments highlight a straightforward website and fast dispatch on many orders. Others say the size guide was off and that returns were expensive or slow. Overall, experiences range from easy checkout to frustrating admin after purchase.
Many reviewers praise the fit and materials of shirts and jackets, and link them with quick delivery and solid durability. Others report thin, see-through fabric, sponsor lettering that peels, and poor print quality. The reviews show a clear split in product results from one order to the next.
A common complaint is that emails about damaged or missing items got no reply. In contrast, some reviewers describe responses within hours, with staff arranging replacements and refunding postage. Missing replies make up a strong negative theme.
Ratings swing between five-star accounts of good products and service and one-star accounts of non-delivery and refunds that were not resolved. The overall picture is a polarised experience, largely shaped by fulfilment and communication breakdowns. When orders arrive as expected, buyers often endorse the product quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Paid for express delivery but item arrived several days late with no response.
“paid extra for express delivery of 1-2 days”
Incorrect customs declaration led to unexpectedly high charges for parcel.
“wrong invoice declairement so i should pay 1000 dkr , 120 pound in vat”
Returned too-small tracksuit and received replacement within three days.
“Returned and replaced for the correct size within 3 days.”
Damaged shirt arrived and company did not reply, required eBay case for refund.
“the shirt arrived damaged”
Paid but did not receive order and got no refund.
“Order not received.”
Shirt arrived on time and had impressive quality.
“really impressed with the quality of the shirt..”
Exchanged wrong-sized shirt promptly with helpful customer service.
“replied within hours with a solution .”
Received a damaged shirt and received no reply to queries.
“They sent a damaged shirt and then don’t reply to queries!”
Returned shirt weeks ago but still awaiting refund and updates.
“I still haven’t received my refund.”
Ordered birthday present; quality shirt arrived within a couple of days.
“Great quality shirt, arrived within a couple of days.”
Sponsor lettering peeled after one wash and contact attempts failed.
“the flocked sponsor lettering has started to peel off.”
Sent multiple emails about wrong delivery and received no answer.
“No answer Shameless company”
Size guide inaccurate, expensive returns and still waiting for refund.
“Still waiting for my refund!”
Shirts were very thin, see-through and poorly printed.
“Absolutely terrible quality shirts.”
Payment accepted then order cancelled, no refund received before event.
“they have just canceled order (day before event)”
Helpful exchange and quick replacement, great customer service.
“They were very helpful and sent the new item out super quick”
Order not processed despite payment evidence and no refund received.
“no refund and no response to several of my messages,”
Sizing issue resolved quickly and without fuss by customer service.
“top notch customer service.”
Wrong item initially, but company promptly corrected and refunded postage.
“they sorted this and sent out the correct shirt the next working day.”
Shirt quality was great, but delivery incurred unexpected extra charges.
“I paid £8.95 postage charge and THEN a further €15.15 charge when it was delivered !”
FIFA tee arrived quickly and was of decent quality.
“Arrived within a couple of days, decent quality shirt.”
Easy website and quick delivery; excellent product and service.
“Excellent product and excellent service.”
Ordered shirt never arrived; reviewer advises staying away.
“ordered a shirt but never arrived..”
Ordered item not delivered for over a month; reviewer advises avoidance.
“STILL not arrived on 28.09.22, AVOID.”
I had the pleasure of buying a 1986 Celtic retro track jacket for my son who is a huge Celtic fan. This site has a good variety and I found everything I was looking for on it. It also has a 'My Shop' section where you can save your favorites and order later. They give you the option of emailing them about any questions you might have before ordering. All questions received a quick and friendly answer. I bought Celtic 1986 Retro Track Jacket and liked it. The fit and quality after viewing, I decided to order a second. There is no doubt that this is a stylish, breathable, lightweight track jacket. In addition, it may make you cool day or warm night in the cool breeze while you make your run. I recommend the store.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
3Retro runs an online shop focused on retro sportswear and vintage-style football shirts. The range includes replica tees, track jackets, and casual sports clothing for collectors and fans. Product pages show sizing details, photos, and an online checkout. Shoppers can order for domestic or international delivery through the site.