Reviews Analysed
21
We Collect & Analyse Reviews
Worldwide Insure
Experiences & Reviews
Worldwide Insure is a provider of travel and car rental insurance policies for international travellers. The company offers online policy purchase and renewals, multiple payment options and telephone/email support, and handles claims for travel and hire‑car incidents. Consumers looking for reviews on Worldwide Insure will typically evaluate policy terms, claim handling, pricing and customer support experiences.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers described helpful, friendly and efficient staff and fast service when buying or renewing policies; a minority reported unsatisfactory claims handling.
Share
Strong
30%
💰
Value for money
Several customers cited competitive rates and good value for regular hire‑car users; one review complained about low compensation after a claim.
Share
Strong
10%
⚡
User experience
Booking, renewals and policy upgrades were frequently described as easy and fast; a few noted technical issues such as an online payment failure that was later resolved.
Share
Strong
26%
🔧
Product quality
The insurance product is generally regarded as fit for purpose for travel and car hire, but some reviewers raised concerns about claim payouts and specific terms.
Share
Mixed
7%
📞
Communication
Reviewers often reported prompt, clear responses by phone and email, quick delivery of policy documents and useful renewal reminders; one review cited delayed reimbursement.
Share
Strong
23%
⭐
Overall experience
Many reviewers reported positive overall experiences and repeat use, while a small number described dissatisfaction primarily related to claim outcomes.
Share
Mixed
5%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Vehicle Rental Insurance
"I bought Vehicle Rental Insurance. I thought that I could trust the Worldwide Insure company, but I was wrong. When I had a car accident, the insurance paid only 30% of the repair costs. What's more, the insurance company did not give me money for my broken glasses for a week. Every traveler is strongly recommended not to buy Vehicle Rental Insurance from this unreliable insurance company Worldwide Insure. I really hated the car rental insurance from Worldwide Insure. Their customer service was just OK, and I felt they were more interested in selling me extras instead of giving me the best compensation.
"
Vallary
Collected.reviews
Dec 03, 2021
Featured for: detailed negative claim and service complaint
Very competitive rates
"Very competitive rates, great telephone su..."
SEVERINO DE LUCA
Trustpilot
Sep 30, 2025
Featured for: mentions claims paid and rates
Online payment did not work
"Online payment did not work, had to contact customer se..."
Julius
Trustpilot
Sep 30, 2025
Featured for: payment issue then issue resolved
Great product, service and price
"I have bought the worldwide travel insurance for hire cars for a few years now and it’s always so easy to do. The staff are always f..."
Anna Biggins
Trustpilot
Sep 30, 2025
Featured for: explicit product, service, value praise
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Chris
trustpilot.com
Sep 30, 2025
Smooth and efficient as always
Smooth and effi...
J
Julius
trustpilot.com
Sep 30, 2025
Online payment did not work
Online payment did not work, had to contact customer se...
J
Justin from Canada
trustpilot.com
Sep 30, 2025
It's easy to communicate with customer…
It's easy to communicate with customer service and...
F
Frank Fer
trustpilot.com
Sep 30, 2025
I needed an upgrade to a worlwide…
I needed an upgrade to a worlwide poli...
S
SEVERINO DE LUCA
trustpilot.com
Sep 30, 2025
Very competitive rates
Very competitive rates, great telephone su...
J
John Marchant
trustpilot.com
Sep 30, 2025
Very friendly staff
Very friendly staff. Any questions I ha...
c
customer
trustpilot.com
Sep 30, 2025
Useful renewal email reminders
Useful renewal email reminders....
M
Mrs claire tierney
trustpilot.com
Sep 30, 2025
Car rental insurance
I was well looked after. All my questions were answered an...
A
Alan
trustpilot.com
Sep 30, 2025
Very helpful
...
B
Bob Blake
trustpilot.com
Sep 30, 2025
Helpful member of staff
Helpful member of staff, easy to arrange and pay f...
A
Anna Biggins
trustpilot.com
Sep 30, 2025
Great product, service and price
I have bought the worldwide travel insurance for hire cars for a few years now and it’s always so easy to do. The staff are always f...
e
ercole magaldi
trustpilot.com
Sep 30, 2025
Very good customers attention
It's been years for me to relay on your policies, either for travelling and for car renting. Luckily i never needed their support...
M
Mrs Carrie Middleton
trustpilot.com
Sep 30, 2025
The response was prompt and the terms…
The response was prompt and the terms well explained. The explainer was very cheery...
K
Kevin Borg
trustpilot.com
Sep 30, 2025
good customer service
I did a mistake in the policy send a...
A
Alexander Adams
trustpilot.com
Sep 30, 2025
Easy renewal and good terms
...
T
Tony M
trustpilot.com
Sep 30, 2025
First class service
Ample advance warning that my current policy was due to expire. Competitive quotation for renewal. C...
D
David
trustpilot.com
Sep 30, 2025
Fast, efficient, competitive
...
C
CHRISTOPHER --
trustpilot.com
Sep 30, 2025
pleasant competent staff
pleasant competent staff . information provided quickly and prec...
G
Gordon
trustpilot.com
Sep 30, 2025
Satisfies my needs.
...
G
GUNNAR
trustpilot.com
Sep 30, 2025
Fast and flexible- well done
...
Conclusion
Customer feedback indicates Worldwide Insure is often praised for fast, helpful customer support, straightforward renewals and competitive pricing for hire‑car cover. Multiple reviewers reported easy online purchases, prompt document delivery and successful refunds after claims. However, there is at least one detailed report of low payout and delayed reimbursement, so prospective customers should review claim limits and excesses carefully. Before purchasing, check payment options, confirm claims processes and read policy terms to ensure the cover matches your travel and vehicle rental needs.