Switched On Insurance is an excellent provider of gadget insurance with impressive features at low cost. I had the pleasure of acquiring their services last month, and so far, I am thoroughly impressed. One significant advantage Switched On Insurance offers is pricing. Subscription-based models make it very affordable to own comprehensive coverage for all your gadgets without breaking the bank! Plus, there are no hidden costs – everything was transparent right from the beginning. The second strength that stands out is their service level. The company has a customer-first approach that makes you feel valued from day one! Whenever I've called or emailed them with any questions or issues, they're always quick to respond in a helpful and professional manner. They make every effort to resolve problems quickly, which adds value to my time as well! Lastly, unlimited claims on all devices for more than 12 months demonstrate Switched On Insurance's confidence in its product; this feature speaks volumes about how reliable it can be when selecting valuable insurance coverages.
Switched On Insurance
Reviews & Experiences
Reviews largely emphasise a fast, straightforward online purchase process and competitive pricing, with multiple reviewers noting easy navigation and clear quotes. Policy cover is frequently described as suitable for holiday, medical or gadget needs, with several customers highlighting specific cover elements. Communication and customer service are usually reported as polite and efficient, but an isolated billing/charging issue and refund delay was reported and affected overall satisfaction. Before buying, check payment frequency (monthly vs annual), billing terms and the claims process, and confirm specific cover limits relevant to your needs.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Feb 2023 – Oct 2025).
Quick easy process - ...
Good Emergency Medical Expenses covered over 70s and...
What reviewers often mention
Service quality
Reviewers commonly report helpful, polite staff and prompt problem resolution, though a few describe billing or servicing errors.
Value for money
Many reviews describe competitive pricing, clear quotes and perceived good cover for the price, with users citing affordability.
User experience
Most reviewers highlight a quick, straightforward online application and an easy-to-navigate website or simple quote process.
Product quality
Customers reference specific cover elements (holiday, medical, gadget features) and generally describe the policy cover as adequate.
Communication
Many note polite, efficient contact when needed; a minority report slow refunds or communication delays around billing.
Overall experience
Overall impressions are positive for ease of purchase and value, though isolated billing problems reduced satisfaction for some.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Very straightforward to obtain - Very straightfo...
Easy to use and great cover for price
Quick easy process - ...
That was so quick and easy to do…
Straight forward and easy to get the…
Last minute policy sorted quickly - Easy straight forward proce...
Straightforward and fair price - Straightforward...
It was made easy to understand, very happy with...
Good Emergency Medical Expenses covered over 70s and...
Fabulous quote and speedy form filling
Good level of cover and good price - Good level of cov...
scammy - took the whole yearly amount when i had asked for monthly direct debit making me...
Efficiency - If I have ever had to make contact I have been impressed w...
Very easy website to navigate - ...
Travel assurance cover - Simple Very reasona...
Easy to use and very competitive
Easy application and good prices
Good values for policy cost and ver...
Can’t really say as we didn’t have to...
Very good and quick - ...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Switched On Insurance
Switched On Insurance is an insurance provider that sells consumer policies via an online platform. People researching reviews should verify available policy types, coverage limits, excesses, billing frequency and claims procedures on the insurer’s official site before purchase.