Bluefin Fitness Review: A Remarkable Home Gym Equipment Purchase. - I recently purchased a home gym fitness equipment from BlueFin Fitness and I couldn't be happier. Their website offered me an extensive range of products including vibration plates, rowing machines, treadmills exercise bikes and spinning bikes to choose from. The ordering process was very simple and seamless, with clear instructions at every step. My product arrived in time and the delivery team was extremely helpful, carrying it to my room even though it was quite heavy. What impressed me most about this brand is their commitment to quality. The equipment itself feels sturdy yet comfortable, offering great performance for my workouts. In terms of pricing as well, I think BlueFin Fitness provides competitive rates without any compromise on the quality of its products or services. Besides that, they also offer sales & promotions often which ultimately reduce prices further. Overall, I am very satisfied with my purchase from BlueFin Fitness and would highly recommend them if you're looking for top-quality home fitness equipment accompanied by excellent customer service!
Bluefin
Reviews & Experiences
Reviews show consistent praise for Bluefin’s customer-facing response: many buyers report quick email replies, rapid parts dispatch and helpful agents. Product feedback is mixed — several customers describe well-built rowers and long-serving vibration plates, while others report early faults or disappointing performance on certain models. Logistics and returns have occasional issues: a few reviewers cite missed collections or inconvenient collection windows. If you prioritise responsive support and parts availability, reviews indicate strengths; if product robustness for specific high-end vibration plates is critical, consider the negative reports when deciding.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Oct 2022 – Oct 2025).
Very poor quality & performace despite the premium price - We ordered the Bluefin 4D vibrating plate which is sold at c. £389 so really one of the most expensive on the market. Once you see the quality of manu...
Excellent Customer Service – Fast and Hassle-Free Replacement - I experienced an issue with my original Bluefin 4D Vibration Plate a few months after purchase. The problem wasn't mechanical but seemed to be related...
I ordered a 4D vibration plate. After first use it gives me an error. I contact them and they will plan for a delivery company to pick it up, but I wo...
What reviewers often mention
Service quality
Most reviewers describe fast, helpful service and effective problem resolution; a small number report unresolved technical-support cases.
Value for money
Some customers report competitive pricing and good value, while others find particular models overpriced for their perceived performance.
User experience
Users report generally straightforward ordering and useful product apps; a minority note device failures or inconvenient return logistics.
Product quality
Several buyers praise build and long-term use; a notable subset report early faults or poor performance on specific vibration-plate models.
Communication
Email and support responses are frequently described as quick and helpful; a few customers report dropped promises or slow follow-up.
Overall experience
Most reviewers give a positive final judgement citing replacement parts and helpful staff; some negative experiences centre on faulty items.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Very poor quality & performace despite the premium price - We ordered the Bluefin 4D vibrating plate which is sold at c. £389 so really one of the most expensive on the market. Once you see the quality of manu...
Poor Technical Support - Bought a Bluefin Kick Lite directly from them. It all went fine for 14 months after which time the treadmill died. I contacted their technical support...
The best one - Experience at its best: I greatly recommend the plate 4D for its efficiency and s...
Excellent Customer Service - I purchased a Bluefin vibration plate a few years ago but have lost the power lead and straps for it. I contacted them to ask if I could purc...
Excellent Customer Service – Fast and Hassle-Free Replacement - I experienced an issue with my original Bluefin 4D Vibration Plate a few months after purchase. The problem wasn't mechanical but seemed to be related...
They answered my enquiry quickly
Had to return something got sorted…
Kenzie was absolutely amazing from...
Vibration plate - Good price and goo...
Great Cust Serv but no shipments to USA.I was hoping to order the vibration… - I was hoping to order the vibration plate after doing extensive research on all products. This is the one I wanted but Amazon was out. So I contacted...
Good support - ...
Would like to thank Kenzie in customer support for her very fast response to my...
Really pleased at how quickly Bluefin was able to replace the hand control for the vibration plate. Had the existing one about 15 years or so and the...
Bluefin Fitness Ultra Slim Plus Vibration Exercise Machine - Excellent customer service, fast replies and well-mannered,...
Had vibration plate for 8 weeks now and have used it daily it has not aided in any weight loss but has definitely toned. Giving a 3 because it has now...
I bought a blue fin Water rower. the product is very good value, arrived in good time, works extremely well. Definitely feel the exercise! build well,...
Powerful and versatile - I have changed my mind about this product. You don’t have to be a fitness fan. This is a very powerful machine with lots of options. I have discovered...
I ordered a 4D vibration plate. After first use it gives me an error. I contact them and they will plan for a delivery company to pick it up, but I wo...
This is the second or third review I have left, I have a couple of items f...
Hardware item missing from original delivery, contacted bluefin fitness who looked into the issue. Within one...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Bluefin
Bluefin is a seller of home fitness equipment, known for products such as vibration plates, rowing machines, treadmills and exercise bikes. Consumers researching the brand commonly look for information on product reliability, spare parts availability and customer support response times. Review searches often focus on warranty handling, deliveries and after-sales service for home gym purchases.