Reviews Analysed
2
We Collect & Analyse Reviews
Allianz Musical Insurance
Experiences & Reviews
Allianz Musical Insurance is a specialist insurance offering from the Allianz group aimed at musicians and music professionals. It typically covers musical instruments, optional public liability and personal accident elements, and policy documentation about cover scope and claims procedures is provided to policyholders. Consumers researching this product are usually seeking details on instrument cover, liability options, online policy information and how claims are handled.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
15d
Overall Rating
2.8
Our Analysis
🎯
Service quality
One reviewer reports an easy purchase process and clear claims guidance; another reports delayed responses and poor claim handling, creating frustration.
Share
Mixed
20%
💰
Value for money
A reviewer mentions competitive rates and comprehensive cover for instruments and liability; sample size is small so this is indicative, not definitive.
Share
Mixed
10%
⚡
User experience
Site information and a straightforward buying process are noted by one reviewer; another describes slow email replies and a difficult claims process.
Share
Mixed
20%
🔧
Product quality
One reviewer highlights tailored options such as public liability and personal accident cover; the other review focuses on service rather than product details.
Share
Mixed
10%
📞
Communication
One review praises informative policy details online; another cites poor cross‑company communication, delayed replies and repeated requests for documentation.
Share
Mixed
20%
⭐
Overall experience
Overall impressions diverge: one reviewer is pleased with coverage and process, while another reports a negative, unresolved claims experience.
Share
Mixed
20%
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Featured Customer Experiences
Representative examples from 2 verified reviews (April 2022 – September 2025).
Protect Your Passion: A review of Allianz Musical Insurance
"I recently purchased an insurance policy from Allianz for my musical instruments and I couldn't be happier with the experience. The process was easy, straightforward and it gave me peace of mind knowing that my prized possessions are well protected. What stands out to me is their tailored approach to their customers' needs. As a musician myself, it's good to know they have options for both public liability and personal accident insurance- something that not all insurers offer. Their website was also very informative in detailing what is included in each policy, as well as how customer claims can be made smoothly if anything were to happen unexpectedly. Overall, I am pleased with my decision to go with Allianz Musical Insurance over other providers out there. If you're a fellow musician looking for comprehensive coverage at competitive rates, consider them your go-to insurer!"
Johan
Collected.reviews
Apr 19, 2022
Featured for: Mentions website and policy clarity
Ticket insurance joke!
"I had bought tickets for my partner (including ticket insurance), my partner was transferred for work and wasn't able to go to the gig. I emailed Tick..."
Sheena Mclellan
Trustpilot
Sep 30, 2025
Featured for: Highlights poor inter‑company communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: September 2025
S
Sheena Mclellan
trustpilot.com
Sep 30, 2025
Ticket insurance joke!
I had bought tickets for my partner (including ticket insurance), my partner was transferred for work and wasn't able to go to the gig. I emailed Tick...
J
Johan
Collected.reviews
Apr 19, 2022
Protect Your Passion: A review of Allianz Musical Insurance
I recently purchased an insurance policy from Allianz for my musical instruments and I couldn't be happier with the experience. The process was easy, straightforward and it gave me peace of mind knowing that my prized possessions are well protected.
What stands out to me is their tailored approach to their customers' needs. As a musician myself, it's good to know they have options for both public liability and personal accident insurance- something that not all insurers offer.
Their website was also very informative in detailing what is included in each policy, as well as how customer claims can be made smoothly if anything were to happen unexpectedly.
Overall, I am pleased with my decision to go with Allianz Musical Insurance over other providers out there. If you're a fellow musician looking for comprehensive coverage at competitive rates, consider them your go-to insurer!
Conclusion
Reviews show a split experience: one reviewer found Allianz Musical Insurance easy to buy, informative and competitively priced, while another reported significant issues with claims response and communication. Prospective customers should read policy documents carefully, confirm what is covered (for example instrument theft, liability and personal accident) and check exact claims procedures and required evidence. For ticket or event‑related cover, keep clear records of purchases and any transfer history to speed claims. Where possible, seek written confirmation of policy numbers and contact channels before an incident occurs, and compare alternatives if smooth claims handling is a priority.