Reviews Analysed
21
We Collect & Analyse Reviews
Magazine
Experiences & Reviews
Magazine is an online magazine subscription retailer that offers print and digital titles across categories such as home, fashion, gardening and specialist interests. The service facilitates one‑off purchases and recurring subscriptions, with checkout and direct‑debit options. Consumers searching reviews for Magazine typically look for feedback on ordering, delivery and content quality to decide whether to subscribe.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
13d
Overall Rating
3.9
Our Analysis
🎯
Service quality
Several reviewers report missed deliveries, address errors and unresolved fulfilment problems; a smaller group describe straightforward ordering and prompt service.
Share
Weak
10%
💰
Value for money
Some customers highlight clear savings and affordable pricing; others report misleading promotional offers and unclear direct‑debit pricing details.
Share
Mixed
9%
⚡
User experience
Majority find the website and checkout simple and intuitive, with easy direct‑debit setup; a minority describe confusing pages, checkout wording or renewal steps.
Share
Mixed
31%
🔧
Product quality
Readers comment positively on magazine content, photography and protective packaging; praise centres on relevance and physical presentation of issues.
Share
Mixed
7%
📞
Communication
Multiple reviews cite poor or absent replies and incorrect contact details; few customers report clear or helpful communication from support.
Share
Weak
7%
⭐
Overall experience
Overall impressions are mixed: many report smooth transactions and satisfied reading experiences, while a notable portion describe delivery or support problems.
Share
Mixed
36%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Good Housekeeping Magazine and Woman& Home Magazine
"Good Housekeeping Magazine and Woman& Home Magazine are my best all time magazines since I discovered Magazine.co.ke. I have also registered for their digital subscriptions lest I miss on the fashion, home décor and other women and home related updates. The magazines are readily available for any woman due to their affordability and the convenience of online reading. I would love to say that since I began reading the magazines, my taste for fashion, recipes and how I make my home has changed drastically. My husband recently said the same and this really made me happy. For all women out there, I recommend that you grab your copy !"
Anna Daisy
Collected.reviews
Nov 27, 2021
Featured for: Positive on content, affordability, digital access
Disgraceful, No mag no answers!
"Disgraceful! Ordered a subscription for my sick husband as a gift 2 months ago and never received a single issue!!! Contacted them to be constantly fo..."
Darkstorms
Trustpilot
Sep 30, 2025
Featured for: Fulfilment failure and no replies
I picked up a Kids National Geographic…
"I picked up a Kids National Geographic with the offer of nearly 50% for a yearly subscription. Offer ending 15th July 2025. This was 25th June when I..."
Teressa Day
Trustpilot
Sep 30, 2025
Featured for: Misleading promotional offer and codes
Excellent service very simple and…
"Excellent service very s..."
Elizabeth McDiarmid
Trustpilot
Sep 30, 2025
Featured for: Concise praise for simple service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
Peter
trustpilot.com
Sep 30, 2025
Purchasing Radio times
Very straightforwar...
P
Pam Hulbert
trustpilot.com
Sep 30, 2025
Interesting magazine
So easy to set up a direct debit .I saw this m...
E
EDWARD ARTHUR GALE
trustpilot.com
Sep 30, 2025
Why I Subscribed.
The Type Of Magazine was well expla...
A
Angela Beynon
trustpilot.com
Sep 30, 2025
Easy to order and saves a lot of money
Easy to order and s...
S
Samantha Martin
trustpilot.com
Sep 30, 2025
Extremely easy. I am usually useless at doing this.
It was very easy to order. Thank you very much. My boyfrie...
F
Fred Williams-Brown
trustpilot.com
Sep 30, 2025
Very confusing site.
...
E
Elizabeth McDiarmid
trustpilot.com
Sep 30, 2025
Excellent service very simple and…
Excellent service very s...
S
Sheila Neil
trustpilot.com
Sep 30, 2025
Easy to order no complications
Easy to order n...
D
Darkstorms
trustpilot.com
Sep 30, 2025
Disgraceful, No mag no answers!
Disgraceful! Ordered a subscription for my sick husband as a gift 2 months ago and never received a single issue!!! Contacted them to be constantly fo...
P
Pappi Chullo
trustpilot.com
Sep 30, 2025
The web site was intuitive and well…
The web site was intuitive and well laid out. The check out procedure a little du...
L
Linda
trustpilot.com
Sep 30, 2025
I find it difficult to assimilate the…
I find it difficult to assimilate the cost of a subscription via direct debit and the cost to pay normal prices. I have been unable to find any inform...
T
Teressa Day
trustpilot.com
Sep 30, 2025
I picked up a Kids National Geographic…
I picked up a Kids National Geographic with the offer of nearly 50% for a yearly subscription. Offer ending 15th July 2025. This was 25th June when I...
A
Andrew Rees
trustpilot.com
Sep 30, 2025
Easy transaction..
Easy transaction.. Ordered subscription of Build It magazine at half the price...
A
Anthony Millar
trustpilot.com
Sep 30, 2025
Careful using their subscriptions, better to go direct.
They messed up all the addresses on the subscriptions I made, completely rand...
G
Graham cox
trustpilot.com
Sep 30, 2025
Easy to use website …
Easy to use website-- e...
G
Geor P.
trustpilot.com
Sep 30, 2025
Good content
Good content, beautiful photos and protected with a plastic wrap. They listen t...
M
Ms. Denise Brookes
trustpilot.com
Sep 30, 2025
Never used before
Never used before, very...
S
Simon
trustpilot.com
Sep 30, 2025
Straightforward and easy transaction.
Straightforward an...
C
Charles Howgego
trustpilot.com
Sep 30, 2025
The experience was going very well
The experience was going very well, especially the statement that the current magazine would be sent straight away as this is a gift...
J
John
trustpilot.com
Sep 30, 2025
you sent me an email to renew but you…
you sent me an email to renew but you gave wrong phone number and site could not be entered phone number was fortune mag.my old...
Conclusion
Reviews for Magazine show a mix of clear positives and recurring operational concerns. Many customers praise the website usability, easy direct‑debit setup and the quality of magazine content and packaging. Conversely, several reviewers report delivery failures, address errors, misleading promotional pricing and poor or missing communications. Consumers considering Magazine should check offer terms, delivery timelines and available contact channels before subscribing, and consider tracking the first issue or contacting support promptly if problems arise.