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We Collect & Analyse Reviews

Lotto Social
Experiences & Reviews

Lotto Social is an online lottery and instant-win games platform accessible via web and mobile apps. It typically markets draws, mini‑games, promotions and in‑app purchases. Consumers searching reviews often want clarity on refunds, recurring payments, payout reliability and customer support. Before using such platforms, check the provider’s terms, payment methods, refund policy and regulatory status.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 70%
Latest Review 15d
Overall Rating
3.7

Our Analysis

🎯

Service quality

Many users report slow or automated support, difficulty obtaining refunds and problems with account access and account blocks.

Share
13%
Weak
💰

Value for money

Some reviewers praise promotions, freebies and perceived value; others describe unexpected recurring charges and misleading offers.

Share
13%
Mixed
⚡

User experience

Most reviewers praise the app’s ease, speed and enjoyable minigames; a minority report crashes, errors and blocked play.

Share
21%
Strong
🔧

Product quality

Players frequently like the games and free draws, though several reports describe withdrawal errors, withheld winnings and restrictions.

Share
13%
Strong
📞

Communication

Multiple reviewers report persistent spam calls, misleading partner adverts and reliance on chatbots rather than human contact.

Share
8%
Weak
⭐

Overall experience

Overall impressions are mixed: many enjoy gameplay and rewards, but a notable portion report serious payment and support issues.

Share
32%
Mixed

View all 20 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

Z
Zouhair Hilal
trustpilot.com Sep 30, 2025

yes thenks Great and fun gaming site

yes thenks Great a...

d
dan aycroyd
trustpilot.com Sep 30, 2025

Misleading, stressful and supported by Yodel

I clicked an offer promoted through Yodel, advertising 10 EuroMillions draws for £1. After entering my card details, I was immediately charged and onl...

c
customer
trustpilot.com Sep 30, 2025

Total scam

Total scam. Misleads you into signing up for weekly payments. Uses 'free'...

l
lindsey Ferris
trustpilot.com Sep 30, 2025

Love the games easy to understand and…

Love the games easy to...

A
Ashe
trustpilot.com Sep 30, 2025

As a Former Customer, be Respectful and Stop Calling Me!!!

I have dated this review from the most recent spam call I have received from them, 27/09/2025 and there are many going back over the past few years. I...

w
wtf_iswrong Omg_really
trustpilot.com Sep 30, 2025

I only wanted a one time draw on its…

I only wanted a one time draw on its Lotto for 99p. I ended up unaware of two months of weekly withdrawals of 7.99. I got offered a one time refund fo...

D
Daniel Hill
trustpilot.com Sep 30, 2025

Unlimited access based on unlimited losses

I joined Lotto Social months ago and at first it seemed fine. But once you actually win something, everything changes. After getting lucky on their En...

c
customer
trustpilot.com Sep 30, 2025

Nice to see you can get some free lines

Nice to see you can...

C
Carrieann
trustpilot.com Sep 30, 2025

Great app

Great app, easy to use so straight...

T
Tia Sivers
trustpilot.com Sep 30, 2025

Amazing love all the freebies and free…

Amazing love all the freebies and free draws you...

M
Matt Severn
trustpilot.com Sep 30, 2025

Good website

...

G
Gelsomino Di Giovanni
trustpilot.com Sep 30, 2025

Good......

...

S
SAM
trustpilot.com Sep 30, 2025

Fun way to take part in lotteries

I like the minigames a...

J
Jodie Ann
trustpilot.com Sep 30, 2025

Loving This

Am loving playing the ga...

P
Paul Henderson
trustpilot.com Sep 30, 2025

It is a gd lotto

...

H
Hannah Price
trustpilot.com Sep 30, 2025

Brilliant fast and easy to use

Brilliant fast...

T
Theresia
trustpilot.com Sep 30, 2025

Great service

...

Y
Yasir nawaz
trustpilot.com Sep 30, 2025

Khanny6969

I recently discovered your site and was given a promotion straight away which i thought was value for money and had good odds of winning, which is wha...

C
Cristina
trustpilot.com Sep 30, 2025

Recommend!

...

M
Mad Moon
trustpilot.com Sep 30, 2025

Trashhh

Withdrew 5£ to my PayPal account, platform said I’ve received it, but I didn’t receive anything. It’s not a lot so I don’t care, but please don’t risk...

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Conclusion

Reviews for Lotto Social are mixed. Many users report a positive app experience: fast loading, easy navigation, enjoyable minigames and frequent freebies. However several reviewers describe serious concerns including unexpected recurring charges, difficulty obtaining refunds, blocked or delayed withdrawals and limited human customer support. If you consider using the platform, read terms carefully, monitor payments, start with small amounts and keep documentation if you need to escalate disputes.