A Basket Filled With Love: My Experience Shopping at Virginia Hayward - I recently had the pleasure of purchasing a gift hamper from Virginia Hayward Hampers, and I must say that my experience was nothing short of exceptional. From start to finish, the process was simple, straightforward and hassle-free. What stood out to me were the multitude of options available for every occasion and budget. No matter what you are looking for in a hamper or gift basket, they have something to suit your needs. The website is user-friendly with easy navigation making it easy for me to find exactly what I was looking for. Once I selected my desired hamper, checkout was a breeze! Quick and efficient delivery followed shortly after; which saved me an unnecessary headache! Delivery time frames are communicated effectively so you know when you will receive your order. The packaging itself was impressive - attractive presentation indeed!. Everything arrived securely packed with all items expertly arranged within each box- not one thing missing! Overall, I highly recommend Virginia Hayward Hampers if you want a high-quality product accompanied by seamless customer service from beginning to end
Virginia Hayward
Reviews & Experiences
Reviews indicate Virginia Hayward is widely used for gifting, with frequent praise for presentation, easy online ordering and timely delivery. Multiple customers highlight quick, helpful phone support and useful order updates. A minority of reviews describe issues: late deliveries, items damaged in transit and one report of missing message content or a faulty email contact. Consumers should weigh mostly positive feedback on product and service against occasional delivery or communication failures when deciding to order.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Oct 2022 – Oct 2025).
Excellent customerservice!! I actually got to talk to someone on the phone really quickly and she h...
Gift did not arrive as it had been ‘damaged in transit’. I wasn’t informed about this u...
Great Hamper for a customer, had to keep the Sales Team from pinching all the goodies! Knocked...
What reviewers often mention
Service quality
Most reviewers describe timely delivery and reliable service, with several praising quick fulfilment; a small number report late or problematic deliveries.
Value for money
Only a few reviewers comment on price; those that do generally call the hampers good value or suitable for different budgets.
User experience
The website and ordering process are frequently described as straightforward and easy to use; one reviewer reported missing order details.
Product quality
Recipients and senders commonly praise presentation, packaging and contents; most reports are positive aside from isolated comments about variety or damage.
Communication
Several reviewers note clear order updates and helpful phone contact; a minority report failures (missing messages or non-working email address).
Overall experience
Overall impressions are largely positive with repeat customers and recommendations, though some orders arriving late or damaged reduced satisfaction.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Always delivered on time. Recipients very happy wit...
Website site easy to use
Beautiful hamper , easy to order...
The customer service was excellent by giving you an update o...
Ordering online was straight forward with...
Very good communication and the order…
Great value - ...
My friends were delighted to receive…
Hamper company - I have used this company on many occasions, mainly gifts for my family....
Absolutely perfect, new home ham...
Excellent customerservice!! I actually got to talk to someone on the phone really quickly and she h...
Great Hamper for a customer, had to keep the Sales Team from pinching all the goodies! Knocked...
Always good honest service - Have been using Virginia Hayward for years. Always make lovely hampers,...
Missing message - Though I left a small message and my name with my web placed order, neith...
Something for every occasion - Easy to order. Plenty of choi...
Lovely gift for my mum’s birthday
Great service and wonderful product
The recepient was over the moon an...
Gift did not arrive as it had been ‘damaged in transit’. I wasn’t informed about this u...
Birtday gift dliveres to late ordered the gift for my partners… - I ordered the gift for my partners birthday, it had a 2 to 3 day wi...
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Virginia Hayward
Virginia Hayward is a UK gift-hampers retailer specialising in curated hampers for personal and corporate gifting. The company offers an online ordering catalogue and arranges home or recipient delivery, with phone and email contact channels commonly used for order support.