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We Collect & Analyse Reviews

Spirits Kiosk
Experiences & Reviews

Spirits Kiosk operates as an online retailer of alcoholic spirits, offering e-commerce ordering and delivery services in the UK. Consumers searching reviews typically look for stock availability, delivery reliability, customer support responsiveness and pricing information.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Delivery speed and customer service are frequently praised for being fast and professional; a small number of reviews report cancellations or delivery problems that required intervention.

Share
29%
Strong
💰

Value for money

Several reviewers highlight competitive pricing, good-value offers and occasional discounts or free-shipping, reporting prices compare favourably with other online sellers.

Share
14%
Strong
⚡

User experience

Many customers find the website easy to navigate and ordering straightforward, but a minority experienced order cancellations or stock-related issues when ordering.

Share
9%
Mixed
🔧

Product quality

Reviews note a broad selection including rare bottles and generally satisfactory packaging; one or two reports mention items not being located in stock.

Share
9%
Strong
📞

Communication

Several reviewers report clear delivery updates and helpful replies, while a few describe late emails or confirmation-then-cancellation messages that caused frustration.

Share
8%
Mixed
⭐

Overall experience

Most reviewers describe a positive overall buying experience and would use the service again; a small number reported disruptive order failures.

Share
31%
Strong

View all 20 public customer reviews – filtered by relevance →

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Data Collection

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AI Analysis

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

F
Florencio
trustpilot.com Sep 30, 2025

Very services

Excellent service the products...

C
CustomerP Blanchard
trustpilot.com Sep 30, 2025

I can usually get the spirits I want

I can usually get the...

K
Karen
trustpilot.com Sep 30, 2025

First class

First class. Great prices and...

L
Laurent
trustpilot.com Sep 30, 2025

Great product range and Professional customer service

Excellent selection of products. I experienced a delivery issue (likely due to t...

A
Andy Young
trustpilot.com Sep 30, 2025

Helpful customer service

Helpful customer service, excellent pa...

M
MR DANIEL BULIEV
trustpilot.com Sep 30, 2025

Time wasters. Do not order from them.

Placed 3 orders on 11 November. In total 17 bottles. All 3 was confirmed by email. Today (12 November) one...

D
David
trustpilot.com Sep 30, 2025

I ordered a bottle of 1974 Armagnac…

I ordered a bottle of 1974 Armagnac which I needed for a friend's 50th tomorrow. I got an email at 17.30 saying they can't find it in the warehouse. I...

M
Mark Fenchelle
trustpilot.com Sep 30, 2025

Very efficient

...

M
Mark Robinson
trustpilot.com Sep 30, 2025

The service I was given was really fast…

The service I was given was...

P
Phil
trustpilot.com Sep 30, 2025

Smooth transaction

Smooth transaction, quick de...

H
Helen Clamp
trustpilot.com Sep 30, 2025

Great selection and great service

Lots of choice of different spirits that aren’t readily available everywhere!!! Really easy website to navigate. Loved the free shipping with a minimu...

T
Tim
trustpilot.com Sep 30, 2025

Excellent service from Quentin

Excellent servi...

s
stephen wolfenden
trustpilot.com Sep 30, 2025

Easy to order

Easy to order, arrived on tim...

J
Jessica Williams
trustpilot.com Sep 30, 2025

Very fast delivery

Very fast delivery! Great commu...

L
Lizzielard
trustpilot.com Sep 30, 2025

Great service.

Easy to navigate website. Kept in...

J
Julija S
trustpilot.com Sep 30, 2025

excellent items

found a 50 year old Armagnac on their website for my partner's 50th birthd...

J
Julie Bayley
trustpilot.com Sep 30, 2025

Ordered a bottle of Tequilla which was…

Ordered a bottle of Tequilla which was very competitively priced compared to o...

M
Mr G Benson
trustpilot.com Sep 30, 2025

Quick 🚚..

...

P
Peter Everington
trustpilot.com Sep 30, 2025

All worked exactly as promised and the…

All worked exactly as promis...

A
Andy
trustpilot.com Sep 30, 2025

Great product range at really good…

Great product range at really goo...

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Conclusion

Reviews show consistent strengths in delivery speed, professional handling and competitive pricing, with multiple customers praising packaging and product selection. Several reviewers highlight easy website navigation and useful first-time discounts or free-shipping thresholds. However, there are a few notable instances of order cancellations and stock-related problems; two reviewers describe time-sensitive failures that required further contact. If you need a time-critical or rare bottle, consider confirming stock and delivery expectations with customer support before ordering.