Customer feedback is mixed. Many reviewers report positive product attributes — pleasant flavours, easy consumption and perceived benefits for sleep, gut and hair/skin concerns — and several cite repeat purchases. However, a notable cluster of recent reviews raise concerns about delivery, missing items, best‑before dates and slow or absent responses from support. If product taste and effects are your priority, reviews often describe favourable experiences; if reliable fulfilment and prompt communication matter most, weigh the reported fulfilment and contact issues before buying.
Examples from available reviews (Sep 2022 – Feb 2026).
Order confirmed but no delivery and no response to emails.
“Emailed loads of times and no ones been in touch.”
Gut gummies dramatically reduced IBS symptoms within three weeks.
“These gummies are genuinely the best things I have ever tried for my IBS.”
Cancelled subscription and received a prompt polite response within minutes.
“responded within 10 minutes, actioning my request - politely.”
Received a different product than ordered, misleading packaging.
“What I received is Bedtime magnesium glycine with botanicals”
Customers report both fast, helpful service and repeated problems: some praise quick handling and polite staff, while others cite delayed or missing deliveries.
Some reviewers say the gummies are worth the price and mention discounts; a few felt value was poor when products caused side effects or were wasted.
Most users describe pleasant taste, ease of taking gummies and noticeable benefits; a small number reported adverse reactions or no benefit.
Majority of reviews praise product texture, flavour and effects across formulas; a minority report wrong items, short best‑before dates or adverse effects.
Several customers report little or no reply to emails and contact forms, but other reviewers highlight quick, polite responses in some cases.
Overall impressions vary: many repeat buyers report strong benefits and taste, while a persistent group report fulfilment and contact problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Long-term customer praises products, prices, and excellent recovering customer service.
“The customer service has been second to none”
Company refunded money, sent replacements and freebies during takeover.
“Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over.”
Delayed delivery resolved after new ownership, products eventually received.
“I got my products!!!”
New team resolved missing orders and provided excellent customer service.
“Now this is what we call excellent customer service”
Previously reported missing order later arrived unexpectedly.
“I left a bad review saying I never received the gummies I ordered in September but today they turn up!”
Products received with an explanation for the delay.
“Products recieved and an explanation as to what’s happened.”
Order refunded but company domain disappeared and no further contact.
“now their domain is gone and my email has been returned confirming this!”
Order unfulfilled initially, new CEO apologised and promised to fix issues.
“I later received a full apology from the new CEO”
Received promotional email directing to wrong site while company was unavailable.
“Had a email 2 days ago for their melatonin and click on it and its not their site”
Delayed order and poor communication, later resolved by new owners and compensated.
“I ordered in September still no deliver and they don’t reply to emails”
Order never arrived and company did not respond about a refund.
“Placed order and they never showed and can not get response for my money back.”
Reviewer believes company went bust and stopped shipping to UK.
“It appears this company has gone bust and will no longer be shipping to uk”
Money taken but no delivery and no response to enquiries.
“Placed an order 4 weeks ago, money came out of the account immediately, no delivery email”
Order paid but not sent; company unresponsive.
“Placed order 2 weeks ago took my money and not responded or sent item.”
Next-day order not received and multiple emails ignored despite payment.
“Have sent 5 email, no reply. However they have taken the money.”
Order not received; only automated replies and phone line inactive.
“response back is from an automated message and have tried ringing but number is out of service.”
Requested refund for undelivered order but received no response.
“They literally just stole my money, please don’t order from them”
Claimed refund through bank and received an immediate refund successfully.
“After my bad experience I made a claim through my bank (I paid by debit card) and instantly had a refund.”
Previously missing order resolved by new CEO and products finally received.
“I have now received my products and I look forward to continuing to order through Yumi”
Next-day delivery paid for but no delivery and no response to emails.
“Terrible service. Ordered a week ago...paid for next day delivery. Nothing!”
Order confirmed but no delivery and no response to emails.
“Emailed loads of times and no ones been in touch.”
No response about short best-before dates, later resolved with replacements.
“So disappointed in the lack of customer care.”
Order delayed and company not replying to contact attempts.
“They haven't sorted it despite my contacting them, and are now not replying to my emails.”
Received a different product than ordered, misleading packaging.
“What I received is Bedtime magnesium glycine with botanicals”
Bedtime gummies caused sickness and anxiety instead of calming effect.
“their bedtime gummies made me feel sick & on edge.”
Cancelled subscription and received a prompt polite response within minutes.
“responded within 10 minutes, actioning my request - politely.”
Missing item promised to be sent but not dispatched and no replies.
“It’s been over 2 entire weeks and they have not yet handed it to Royal Mail.”
Order delayed; company cited IT issues and failed proactive communication.
“10 days after placing my order still not received.”
Gut gummies dramatically reduced IBS symptoms within three weeks.
“These gummies are genuinely the best things I have ever tried for my IBS.”
All day energy gummies have noticeably improved daily energy.
“The all day energy gummies have really helped me day to day.”
Hair feels thicker and nails have grown significantly after use.
“Hair feels so much thicker and nails have grown so much”
Noticed substantial improvement after a month and find them easy to take.
“Honestly the best vitamins I’ve ever had.”
Products appear to improve health and taste nice, reviewer now convinced.
“My wife is convinced that Yumis are helping her to feel so much healthier”
Vitamins described as great with quick delivery.
“Great vitamins and quick delivery”
Great products, quick delivery, responsive customer service and good deals.
“10/10 for every aspect of Yumi Nutrition.”
Gummies are perfect alternative for those who dislike tablet vitamins.
“the gummy’s are perfect for people who don’t like tablet vitamins”
Children with sensory issues accept the gummies and tolerate them well.
“Finally, something we can give them without any upsets.”
Sleep gummies reduced anxiety and improved sleep, with great service.
“These strangely delicious Gummies have changed my life.”
Gummies taste delicious and delivery was quick.
“Delivery was quick and both gummies taste delicious.”
Gummies help ADHD child fall asleep within forty-five minutes.
“45 minutes after taking this she’s fast asleep.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Yumi Nutrition is a consumer supplements brand selling gummy vitamin products online. This summary compiles customer feedback to help shoppers evaluate product effectiveness, delivery and customer support when researching Yumi Nutrition.