Many reviewers say the gummies bring noticeable results for sleep, gut health, energy, and hair. A sizable group also praises a responsive support team that offered refunds, replacements, and quick apologies. Another clear group describes orders never arriving after payment, with no response by email or phone. Together, the reviews split sharply between strong product satisfaction and major fulfilment breakdowns.
Examples from available reviews (Sep 2022 – Mar 2026).
New team resolved missing orders and provided excellent customer service.
“Now this is what we call excellent customer service”
Next-day order not received and multiple emails ignored despite payment.
“Have sent 5 email, no reply. However they have taken the money.”
Gut gummies dramatically reduced IBS symptoms within three weeks.
“These gummies are genuinely the best things I have ever tried for my IBS.”
Received a different product than ordered, misleading packaging.
“What I received is Bedtime magnesium glycine with botanicals”
Many reviews mention quick, helpful replies and missing orders that were eventually fixed. Several reviewers link successful refunds and replacements to a newer service team or a change in leadership. A smaller group says they turned to bank chargebacks or filed claims after poor handling at first.
Some reviewers point to good deals, competitive pricing, and occasional freebies. More often, people complain that payment was taken for orders that never arrived. Refunded orders do show up, but they sit alongside payment disputes that were not resolved.
Customers often like the gummy format for its taste and convenience, including for children and people who dislike tablets. Multiple reviewers describe better daily energy, faster sleep onset, and improved digestive symptoms. A small number report side effects or receiving a product they did not expect.
Many reviews describe clear improvements from the gummies, including relief of gut symptoms, stronger hair, and quicker sleep. People frequently compliment the packaging and flavour. A few isolated cases include one reviewer getting the wrong item and one person feeling unwell after taking them.
A large set of reviews says emails went unanswered, phone numbers did not work, and the website or domain had issues. Another group reports direct apologies, proactive outreach from new leadership, and follow-up on missing items. Communication comes across as sharply split between silence and active recovery efforts.
Reviews divide between high satisfaction with the products and serious problems with fulfilment or reaching the company. Many happy customers returned once issues were fixed, while others report remaining unpaid or undelivered and pursued refunds on their own.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Long-term customer praises products, prices, and excellent recovering customer service.
“The customer service has been second to none”
Company refunded money, sent replacements and freebies during takeover.
“Yumi Nutrition went out of their way recently to ensure we recevied our money back during the time of a management take over.”
Delayed delivery resolved after new ownership, products eventually received.
“I got my products!!!”
New team resolved missing orders and provided excellent customer service.
“Now this is what we call excellent customer service”
Previously reported missing order later arrived unexpectedly.
“I left a bad review saying I never received the gummies I ordered in September but today they turn up!”
Products received with an explanation for the delay.
“Products recieved and an explanation as to what’s happened.”
Order refunded but company domain disappeared and no further contact.
“now their domain is gone and my email has been returned confirming this!”
Order unfulfilled initially, new CEO apologised and promised to fix issues.
“I later received a full apology from the new CEO”
Received promotional email directing to wrong site while company was unavailable.
“Had a email 2 days ago for their melatonin and click on it and its not their site”
Delayed order and poor communication, later resolved by new owners and compensated.
“I ordered in September still no deliver and they don’t reply to emails”
Order never arrived and company did not respond about a refund.
“Placed order and they never showed and can not get response for my money back.”
Reviewer believes company went bust and stopped shipping to UK.
“It appears this company has gone bust and will no longer be shipping to uk”
Money taken but no delivery and no response to enquiries.
“Placed an order 4 weeks ago, money came out of the account immediately, no delivery email”
Order paid but not sent; company unresponsive.
“Placed order 2 weeks ago took my money and not responded or sent item.”
Next-day order not received and multiple emails ignored despite payment.
“Have sent 5 email, no reply. However they have taken the money.”
Order not received; only automated replies and phone line inactive.
“response back is from an automated message and have tried ringing but number is out of service.”
Requested refund for undelivered order but received no response.
“They literally just stole my money, please don’t order from them”
Claimed refund through bank and received an immediate refund successfully.
“After my bad experience I made a claim through my bank (I paid by debit card) and instantly had a refund.”
Previously missing order resolved by new CEO and products finally received.
“I have now received my products and I look forward to continuing to order through Yumi”
Next-day delivery paid for but no delivery and no response to emails.
“Terrible service. Ordered a week ago...paid for next day delivery. Nothing!”
Order confirmed but no delivery and no response to emails.
“Emailed loads of times and no ones been in touch.”
No response about short best-before dates, later resolved with replacements.
“So disappointed in the lack of customer care.”
Order delayed and company not replying to contact attempts.
“They haven't sorted it despite my contacting them, and are now not replying to my emails.”
Received a different product than ordered, misleading packaging.
“What I received is Bedtime magnesium glycine with botanicals”
Bedtime gummies caused sickness and anxiety instead of calming effect.
“their bedtime gummies made me feel sick & on edge.”
Cancelled subscription and received a prompt polite response within minutes.
“responded within 10 minutes, actioning my request - politely.”
Missing item promised to be sent but not dispatched and no replies.
“It’s been over 2 entire weeks and they have not yet handed it to Royal Mail.”
Order delayed; company cited IT issues and failed proactive communication.
“10 days after placing my order still not received.”
Gut gummies dramatically reduced IBS symptoms within three weeks.
“These gummies are genuinely the best things I have ever tried for my IBS.”
All day energy gummies have noticeably improved daily energy.
“The all day energy gummies have really helped me day to day.”
Hair feels thicker and nails have grown significantly after use.
“Hair feels so much thicker and nails have grown so much”
Noticed substantial improvement after a month and find them easy to take.
“Honestly the best vitamins I’ve ever had.”
Products appear to improve health and taste nice, reviewer now convinced.
“My wife is convinced that Yumis are helping her to feel so much healthier”
Vitamins described as great with quick delivery.
“Great vitamins and quick delivery”
Great products, quick delivery, responsive customer service and good deals.
“10/10 for every aspect of Yumi Nutrition.”
Gummies are perfect alternative for those who dislike tablet vitamins.
“the gummy’s are perfect for people who don’t like tablet vitamins”
Children with sensory issues accept the gummies and tolerate them well.
“Finally, something we can give them without any upsets.”
Sleep gummies reduced anxiety and improved sleep, with great service.
“These strangely delicious Gummies have changed my life.”
Gummies taste delicious and delivery was quick.
“Delivery was quick and both gummies taste delicious.”
Gummies help ADHD child fall asleep within forty-five minutes.
“45 minutes after taking this she’s fast asleep.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Yumi Nutrition makes and sells gummy vitamin supplements through its online store. Its range includes formulas described for sleep support, gut health, energy, and hair or nail support. The website lists ingredients and directions for each product. Shoppers can place one-time orders or choose subscriptions at checkout. Yumi Nutrition operates as a direct-to-consumer supplement brand centred on chewable gummies.