Reviews Analysed
21
We Collect & Analyse Reviews
Vitality4Life
Experiences & Reviews
Vitality4Life is an e-commerce retailer specialising in kitchen appliances, juicers, blenders and home fitness equipment. The site has historically listed finished products, spare parts and warranty information and has handled international orders. Consumers searching reviews should check product specifications, warranty terms and recent buyer feedback before purchasing.
Overview & Key Metrics
Positive Sentiment
14%
Latest Review
13d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Most reviewers report unresolved refunds, returns and long delays; a minority praise on‑time delivery and accurate product listings.
Share
Weak
28%
💰
Value for money
A few reviewers praise long‑running products as good value; others say refund and warranty failures reduced perceived value.
Share
Mixed
4%
⚡
User experience
Some buyers note accurate listings and successful orders, while several report unanswered pre‑sale queries and stock/availability discrepancies.
Share
Weak
4%
🔧
Product quality
Reports vary by model: some long‑term positive experiences, but multiple reviewers describe early failures or parts breaking.
Share
Weak
9%
📞
Communication
Most reviewers describe unreturned emails, missed calls and slow or absent refund updates; a small number report helpful direct support.
Share
Weak
26%
⭐
Overall experience
Recent buyer sentiment is mainly negative citing non‑delivery and unpaid refunds; a minority report satisfactory purchases or resolved claims.
Share
Weak
29%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
BioChef Vacuum Blender Container + Pump Fits Vitamix
"I wanted to share my experience with Vitality4life .com store since it has been a very positive one for me. I discovered the blender container + pump and immediately placed an order. From order arrival to delivery, everything went according to plan and the item was delivered in perfect condition and within the established time frame. I don't like to shop online much but I was very happy with how it went. The description of the goods on the site were completely true, this is definitely first-class laboratory equipment. If you need something, don't hesitate here. This is a highly recommended vendor and you can purchase this without hesitation.
"
Claudiah
Collected.reviews
Nov 30, 2021
Featured for: Positive delivery and accurate listing
Disappointed with @Vitality4Life's customer service.
"It's been 4 months since my partner politely requested a £261.00 refund with UK manager Tracy@Vital..."
Michelle Lacroix
Trustpilot
Sep 30, 2025
Featured for: Multiple-month refund complaint, many emails
Great communication and help!
"My slow juicer stopped working and I got a huge support from Tracy from Vitality4Life she helped with..."
Anna Ziółek
Trustpilot
Sep 30, 2025
Featured for: Resolved warranty claim; praised communication
WARNING
"WARNING. This company is in liquidation. Despite this fact, you are still able t..."
Daniel Abramowski
Trustpilot
Sep 30, 2025
Featured for: Liquidation warning and refund allegations
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Marcin Wiereszka
trustpilot.com
Sep 30, 2025
Purchased juicer
Purchased juicer. Unfortunately, the quality is very poor. It was returned. They confirmed the return and stated that after a...
M
Michael Noone
trustpilot.com
Sep 30, 2025
Scam fraud beware
Ordered a pilates machine. The infamous Tracy was assisting. I dont live in the UK and Tracy was assisting with the transport but surprise surprise it...
R
Richard Arscott
trustpilot.com
Sep 30, 2025
Seen Bradley Cartwright’s comment
Seen Bradley Cartwright’s comment. How do...
B
Bradley Cartwright
trustpilot.com
Sep 30, 2025
For anyone who is needing replacement…
For anyone who is needing replacement parts I will be listing most parts on ebay for the benders and remotes for treadmills (most stock supplied by th...
D
Daniel Abramowski
trustpilot.com
Sep 30, 2025
WARNING
WARNING. This company is in liquidation. Despite this fact, you are still able t...
P
Peter N
trustpilot.com
Sep 30, 2025
Poor customer service / technical support
Poor customer service. 8 days ago I have posted a clai...
j
jason stolfa
trustpilot.com
Sep 30, 2025
Don’t buy anything of value from this…
Don’t buy anything of value from this company. They fail to proce...
A
Anonymous
trustpilot.com
Sep 30, 2025
Do not order from this company
Do not order from this company, I called in to a neighbouring business and was told that staff have not been paid and I believe they h...
M
Mahmood Ali
trustpilot.com
Sep 30, 2025
Won’t give me a refund after returning…
Won’t give me a refund after returning product and ignoring my emails for...
M
Michelle Lacroix
trustpilot.com
Sep 30, 2025
Disappointed with @Vitality4Life's customer service.
It's been 4 months since my partner politely requested a £261.00 refund with UK manager Tracy@Vital...
M
Mike Valentine
trustpilot.com
Sep 30, 2025
Feeling extremely frustrated
Feeling extremely frustrated. It's been 4 months since I requested a £261.00 refund with UK manager Tracy@Vitality4life, way...
C
Carla Woodcock
trustpilot.com
Sep 30, 2025
Dreadful customer service
Dreadful customer service - Sadly I am having the same experience as many others. I ordered two water filters. One of them broke within 4 months. I ha...
V
Vojtech Frais
trustpilot.com
Sep 30, 2025
Scam as hell
I have bad experience with this company. The stuff i bought i wasn't happy with quality so I returned within few days, after month still waiting for r...
P
Peter Powell
trustpilot.com
Sep 30, 2025
Ordered didn't arrive and they don't…
Ordered didn't arrive and they don't...
P
Paul Barrett
trustpilot.com
Sep 30, 2025
Vitality 4 Life are deceptive
This is the worst online shopping experience I’ve had in years. I spent thousands on a Sauna that according to the website was in stock. That was Nove...
S
Sherry
trustpilot.com
Sep 30, 2025
The haven't sent my purchase or answered emails
I wish I had checked this site before ordering a dehydrator, but I didn't because someone in my specialized FB group had one and was about to buy anot...
H
H &S Owens
trustpilot.com
Sep 30, 2025
Product Review: VitalMax Living Food Kitchen Oscar 900
Was looking to leave a review for this juicer for years (literally 25 years!). We bought this 'VitalMax Living Food Kitchen Oscar 900 Juicer in 2009 a...
T
Thomas Hopper
trustpilot.com
Sep 30, 2025
Awful customer service
Awful customer service. Sent a product back still in original packaging and box. I received confirmation that they have received it yet I’ve been wait...
A
Anna Ziółek
trustpilot.com
Sep 30, 2025
Great communication and help!
My slow juicer stopped working and I got a huge support from Tracy from Vitality4Life she helped with...
w
wellington rottino
trustpilot.com
Sep 30, 2025
I didn't have a good experience
I didn't have a good experience, it took too long to send my purchase, I didn't...
Conclusion
Recent reviews show a clear pattern of customer difficulty with refunds, returns and post‑sale communication; many buyers report long waits or no refund at all. There are isolated positive reports: some customers received items on time and a few had warranty issues resolved by named support staff. Several reviewers also warn about possible company closure or liquidation and advise caution. If you consider buying, confirm payment protection, retain order and correspondence records, and check alternative sellers for critical or high‑value purchases.