Reviews show a clear pattern: many customers report effective herbal products and prompt, friendly service, while a substantial minority report problems with subscriptions, communication and some product packaging or ingredient concerns. If you are considering Twenty First Century Herbs, check subscription terms and cancellation policies before ordering and verify promotion details. Look for packaging photos and ask the seller about returns or replacements if a delivery arrives damaged or unsealed. For consumers prioritising consistent customer support and transparent subscription management, these review patterns suggest contacting the company directly about cancellation and delivery processes before committing to recurring orders.
Examples from available reviews (Nov 2021 – Feb 2026).
Product is gentle and effective with five-star customer service.
“customer service and delivery time is 5 star.”
Reviewer alleges hidden subscription terms and inability to cancel until three purchases.
“WONT LET YOU CANCEL UNTIL YOU HAVE MADE 3 PURCHASES!!!”
Reviewer reports poor ingredient quality and improperly milled capsules.
“the ingredients are little better than 'factory sweepings' grade.”
Discount code didn't work and company failed to respond or deliver.
“Contacted the company multiple times for assistance with no reply.”
Reviews describe both fast delivery and friendly support, alongside repeated reports of unresponsiveness, order problems and difficulty cancelling.
Several customers cite price increases, failed discounts or perceived unfair promotion practices; a minority still consider products worth the cost.
Ordering experience varies: a few users find ordering simple, while multiple reports describe enforced subscriptions, hidden terms and order-management failures.
Most reviewers report effective, good-quality supplements; a small number report poor milling, unsealed packaging or doubtful ingredient quality.
Some customers praise helpful, polite responses; many others report no replies, unexpected reorders, or abrupt website notices about stock removal.
Overall impressions are split: many loyal users praise products and service, while a substantial group report subscription and communication problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Delivery was poor but the Rhubarb Complex performed as promised.
“Delivery is not great.”
Subscriber cancelled due to a 30% price increase and is leaving.
“Had my subscription cancelled because of 30% price hike.”
Company returned but failed to notify long-term customers personally.
“wish they had let us know personally after being a customer for years!”
All products removed from sale and reviewer questions company status.
“DUE TO UNFORESEEN CIRCUMSTANCES, WE’VE HAD TO TEMPORARILY REMOVE ALL PRODUCTS FROM SALE.”
Products were removed from sale and reviewer worries company has gone bust.
“notice said all products are removed from sale.”
Website message said all products temporarily removed from sale.
“DUE TO UNFORESEEN CIRCUMSTANCES, WE'VE HAD TO TEMPORARILY REMOVE ALL PRODUCTS FROM SALE.”
Reviewer praises product quality, fast shipping, and beneficial effects.
“always good quality , always fast shipping.”
Fast delivery and great customer service.
“Fast Delivery + Great Customer Service”
Customer upset after company refused requested substitution during promotion.
“I'm assuming that they didn't want this item as part of their 3 for 2 offer .”
Reviewer reports poor ingredient quality and improperly milled capsules.
“the ingredients are little better than 'factory sweepings' grade.”
Company reordered items without consent despite requests to cancel.
“They then reordered an item last year, without our knowledge nor advisement or intention via email.”
Discount code didn't work and company failed to respond or deliver.
“Contacted the company multiple times for assistance with no reply.”
Subscription forces minimum three orders and cannot be cancelled online.
“no way of letting you then cancel your subscription”
Reviewer alleges hidden subscription terms and inability to cancel until three purchases.
“WONT LET YOU CANCEL UNTIL YOU HAVE MADE 3 PURCHASES!!!”
Capsule pouch arrived unsealed and packing was sloppy, reviewer refused future use.
“Pouch wasn't sealed at all”
Product is gentle and effective with five-star customer service.
“customer service and delivery time is 5 star.”
Long-term customer finds company helpful, supportive and friendly.
“very helpful, supportive and friendly.”
First-class service and intent to use company again.
“First class service”
Ordering was easy and customer service was excellent.
“Easy to order and amazing customer service!”
Customer service praised as friendly and products described as excellent.
“Amazing customer service, very friendly and polite team.”
Long-term user praises company and consistently good customer service.
“customer service has always been fab!”
The Immune System Boosting Supplements from Twenty First Century Herbs has been a lifesaver for my sister. She was diagnosed with a lung condition and had to take medications that made her very weak and tired. It was getting to the point she was going to give up on my health and do nothing. She tried various supplements but nothing worked until she started using Lungwort Complex and Vitamin C-With Citrus Bioflavonoids. The doctors had done all they could do, the lungs were still not right. A friend of mine told me about First Century Herbs and she decided to give it a try. It has been a month now and she can tell a big difference in her breathing already!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Twenty First Century Herbs is an online supplier of herbal dietary supplements, selling capsule and similar formulations direct to consumers. The brand is commonly searched by shoppers comparing herbal supplement effectiveness, shipping and subscription terms. Consumers looking for reviews typically want information on product quality, customer service reliability and how subscription or promotional offers are handled.