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Neat Nutrition
Reviews & Experiences

Reviewers often praise the taste and perceived quality of Neat Nutrition protein products. Several mention fast delivery and helpful support. A smaller set of reviews describes delivery issues and charges continuing after cancellation attempts. One reviewer notes an unpleasant chemical aftertaste.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Several reviewers say couriers ignored delivery instructions and left parcels in the open. Multiple customers report being charged after trying to cancel orders. Others say customer service fixed order errors quickly.

💰

Value for money

Few reviews mention price or value. When they do, reviewers connect value to taste, simple ingredients, and sustainable packaging.

User experience

Many reviewers highlight pleasant flavour and a satisfying texture across products. Some users also praise the single-serve sachets and the included drink shaker. One reviewer says the sachet format marketed as portable did not fit through their letterbox.

🔧

Product quality

Many reviews point to natural ingredients, mild flavours, and consistent mixability. Several reviewers specifically call the vegan protein excellent. One review mentions a chemical, artificial aftertaste, making it a single quality concern.

📞

Communication

Some reviews mention delayed orders and unanswered questions. Others describe quick, helpful replies from support. A few specifically criticise courier updates and proof-of-delivery practices.

Overall experience

Ratings split between strong praise and a smaller set of negative reports. Most criticism focuses on billing and last-mile delivery, not the product formula. Overall feedback leans positive, with recurring service issues to fix.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Mrs Sheppard service

Quick, professional customer service and timely delivery with effective sleep capsules.

“Neat Team has been excellent”

Sep 30, 2025 · trustpilot.com
Gaynetta McClain quality

Products have an unpleasant chemical aftertaste and disappointing quality.

“there is a chemical, artificial, very unpleasant, burning, kind of tingling aftertaste”

Sep 30, 2025 · trustpilot.com
JacquiH service

Unwanted subscription payments were taken despite cancellation requests.

“further payment was taken from my account this month”

Sep 30, 2025 · trustpilot.com
Jennifer Burkeman experience

Great service and delicious-tasting vegan protein product.

“great service and delicious tasting”

Sep 30, 2025 · trustpilot.com
lois hayes communication

Order delayed twelve days with no response and communication failure.

“The most annoying part is the lack of communication.”

Sep 30, 2025 · trustpilot.com
Jade service

Quick shipping and highly satisfactory products.

“Awesome thanks for the quick shipping and brilliant products.”

Sep 30, 2025 · trustpilot.com
Joanne Hill quality

Reviewer finds the product excellent and recommends it.

“Excellent product. Highly recommend 😀”

Sep 30, 2025 · trustpilot.com
New customer quality

Vanilla flavour is delicious in smoothies and very filling.

“its delicious in a berry smoothie and very filling”

Sep 30, 2025 · trustpilot.com
Mick Jones quality

Reviewer believes this is the best protein supplement available.

“Best protein supplement there is.”

Sep 30, 2025 · trustpilot.com
Mr David Brown service

Delivery ignored instructions and left parcel exposed on doorstep.

“They even took a photo of it to prove they didn’t follow instructions!”

Sep 30, 2025 · trustpilot.com
Jiri Fuxa service

Products are great with speedy delivery.

“Great products, speedy delivery!”

Sep 30, 2025 · trustpilot.com
Michael JF quality

Brand perceived as trusted, quality and aspirational.

“Trusted, quality and aspirational brand.”

Sep 30, 2025 · trustpilot.com
Felicity quality

Mild, natural flavour and useful drink shaker included.

“Flavour isn't too sweet which I like”

Sep 30, 2025 · trustpilot.com
Amanda Bell quality

Vegan protein powder considered excellent quality.

“Excellent quality Vegan Protein Powder.”

Sep 30, 2025 · trustpilot.com
JAMES ROGERS quality

Simple, natural ingredients yield versatile, great-tasting protein products.

“Love the no-nonsense ingredients and it is the best tasting as a result.”

Sep 30, 2025 · trustpilot.com
CP quality

Lovely taste enjoyed by son; efficient postal service.

“Lovely taste and my son enjoys them to”

Sep 30, 2025 · trustpilot.com
Akeem usability

Product tastes great but packaging claimed postable, didn't fit letterbox.

“The product is marketed as "portable sachets".”

Sep 30, 2025 · trustpilot.com
Chelsea service

Customer service helped correct order and vegan mixes work well.

“Amazing customer service, I ordered the wrong thing and they were very generous in helping me sort it out.”

Sep 30, 2025 · trustpilot.com
Devinia Lavan Iswaran quality

Loves the flavour and uses powder alone or with fruit.

“I absolutely love this protein powder.”

Sep 30, 2025 · trustpilot.com
M. JACQUIER M. service

Subscriber receives monthly vanilla sachets and enjoys the taste.

“I took the subscription and receive my vanilla sachets every month.”

Sep 30, 2025 · trustpilot.com
Gabriel 4/5

I recently purchased Neat Nutrition's plant protein powder, and I have to say, I am impressed with the quality of the product. The natural ingredients used in making this powder made me feel good about what I was putting into my body. It's also non-GMO and vegan, which is a huge bonus for those who are health-conscious or adhere to specific dietary requirements.

What stood out to me most was the sustainable packaging that they use for their products. As someone who is passionate about taking care of our planet, it's refreshing to see businesses take responsibility for their environmental impact.

The flavor of the protein powder exceeded my expectations as well; it had a smooth texture and tasted great without any artificial aftertaste commonly found in other brands.

Overall, my experience with Neat Nutrition has been exceptional. From the quality of their product down to their commitment to sustainability, they are definitely one brand worth supporting.

May 18, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Neat Nutrition

Neat Nutrition sells nutritional supplements and protein powders in the UK. Its range includes plant-based protein powders, single-serve sachets, and sleep-support supplements. Product pages list ingredients and nutrition facts so shoppers can compare options. Customers can buy from the brand’s website and from selected retail partners.