Reviews Analysed
21
We Collect & Analyse Reviews
Neat Nutrition
Experiences & Reviews
Neat Nutrition is a direct-to-consumer nutrition brand offering protein powders, meal-replacement shakes, bars and dietary capsules. The range includes plant-based and whey formulations, single-serve sachets and subscription delivery. The brand markets products with simple ingredient lists and sustainable packaging options. This profile helps consumers searching for independent reviews, product details and fulfilment practices.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
30d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Shipping and fulfilment are often quick and reliable for many customers, but a notable minority report delays, courier errors or delivery mishandling.
Share
Mixed
16%
💰
Value for money
Several reviewers describe pricing as appropriate for the product; a small number felt poor value after disliking flavours or encountering unexpected costs.
Share
Mixed
3%
⚡
User experience
Subscription and checkout experiences vary: some find monthly deliveries convenient, others report unwitting sign-ups, unwanted charges or cancellation friction.
Share
Weak
7%
🔧
Product quality
Most reviewers praise taste, texture and straightforward ingredients across vegan and whey products; a minority report an unpleasant chemical aftertaste in specific items.
Share
Strong
30%
📞
Communication
Customer service is described as helpful and fast by some buyers, while others report slow or missing responses and problems with refunds or billing.
Share
Weak
10%
⭐
Overall experience
Overall impressions are largely positive, citing product satisfaction and prompt delivery, but some customers' experiences are diminished by taste or billing issues.
Share
Strong
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
My complaint isn't with billing or…
"My complaint isn't with billing or receiving merch, it's with the horrible taste and aftertaste.But I'm going to check my CC to be certain no addition..."
Gaynetta McClain
Trustpilot
Sep 30, 2025
Featured for: Detailed negative taste and refund
I ordered with neat-nutrition back in…October
"I ordered with neat-nutrition back in October and unwittingly signed up for a subscription. When payment was taken in November, I sent a message to re..."
JacquiH
Trustpilot
Sep 30, 2025
Featured for: Subscription billing and fulfilment issue
Neat Team has been excellent
"Neat Team has been excellent, they replied to questions very quickly with friendly professionalism. Order and delivery within 48 hours. Their products..."
Mrs Sheppard
Trustpilot
Sep 30, 2025
Featured for: Praises team, quick replies, delivery
Neat Nutrition - Exceptional Quality with Sustainable Packaging
"I recently purchased Neat Nutrition's plant protein powder, and I have to say, I am impressed with the quality of the product. The natural ingredients used in making this powder made me feel good about what I was putting into my body. It's also non-GMO and vegan, which is a huge bonus for those who are health-conscious or adhere to specific dietary requirements. What stood out to me most was the sustainable packaging that they use for their products. As someone who is passionate about taking care of our planet, it's refreshing to see businesses take responsibility for their environmental impact. The flavor of the protein powder exceeded my expectations as well; it had a smooth texture and tasted great without any artificial aftertaste commonly found in other brands. Overall, my experience with Neat Nutrition has been exceptional. From the quality of their product down to their commitment to sustainability, they are definitely one brand worth supporting."
Gabriel
Collected.reviews
May 18, 2022
Featured for: Notes quality and sustainable packaging
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Mrs Sheppard
trustpilot.com
Sep 30, 2025
Neat Team has been excellent
Neat Team has been excellent, they replied to questions very quickly with friendly professionalism. Order and delivery within 48 hours. Their products...
G
Gaynetta McClain
trustpilot.com
Sep 30, 2025
My complaint isn't with billing or…
My complaint isn't with billing or receiving merch, it's with the horrible taste and aftertaste.But I'm going to check my CC to be certain no addition...
J
JacquiH
trustpilot.com
Sep 30, 2025
I ordered with neat-nutrition back in…October
I ordered with neat-nutrition back in October and unwittingly signed up for a subscription. When payment was taken in November, I sent a message to re...
J
Jennifer Burkeman
trustpilot.com
Sep 30, 2025
Vegan protein
great service and...
l
lois hayes
trustpilot.com
Sep 30, 2025
Poor service
My order didn't arrive for 12 days, no one responded to my email, or DM, and the shipping was improperly calculated so its stuck in a DHL centre with...
J
Jade
trustpilot.com
Sep 30, 2025
Awesome thanks for the quick shipping…
Awesome thanks for the quick s...
J
Joanne Hill
trustpilot.com
Sep 30, 2025
Excellent product
Excellent product....
N
New customer
trustpilot.com
Sep 30, 2025
I am initially trying the vanilla and…
I am initially trying the vanilla and its de...
M
Mick Jones
trustpilot.com
Sep 30, 2025
Best protein supplement there is.No.1
Best protein sup...
M
Mr David Brown
trustpilot.com
Sep 30, 2025
Used Hermes for delivery
Used Hermes for delivery - I notified them to leave parcel at rear of house but they left it on the door step, in full view of pas...
J
Jiri Fuxa
trustpilot.com
Sep 30, 2025
Great products
Great products,...
M
Michael JF
trustpilot.com
Sep 30, 2025
Trusted
Trusted, quality and...
F
Felicity
trustpilot.com
Sep 30, 2025
Flavour isn't too sweet which I like
Flavour isn't too sweet which I like, doesn't taste of much but if you want some natural and organic th...
A
Amanda Bell
trustpilot.com
Sep 30, 2025
Excellent quality Vegan Protein Powder.
Excellent quality V...
J
JAMES ROGERS
trustpilot.com
Sep 30, 2025
Probably our favourite powdered protein…
Probably our favourite powdered protein product. Love the no-nonsense ingredients and it is the best tasting as a result. We have used both the whey a...
C
CP
trustpilot.com
Sep 30, 2025
Lovely taste
Lovely taste and my son enjoys them to, being a competitive swimmer it’s important to get the right...
A
Akeem
trustpilot.com
Sep 30, 2025
Tastes fantastic
Product tastes great and was appropriately priced. I would have given 5 stars, HOWEVER. The product is marketed as "portable sachets"....
C
Chelsea
trustpilot.com
Sep 30, 2025
Amazing customer service
Amazing customer service, I ordered the wrong thing and they were very generous in helping me sort it out. Both the choc...
D
Devinia Lavan Iswaran
trustpilot.com
Sep 30, 2025
Vanilla Whey Protein Powder
I absolutely love this protein powder. The flavour is great and I use it...
M
M. JACQUIER M.
trustpilot.com
Sep 30, 2025
Tasty and healty
I love it! I took the subscription and...
Conclusion
Reviews indicate Neat Nutrition is generally well regarded for product quality, flavour and ingredient simplicity, with many customers praising vegan and whey options. Several shoppers cite fast shipping and responsive staff for order queries or exchanges. However, a minority report problems: unpleasant aftertastes in specific items, subscription or billing confusion, and occasional courier delivery faults. If you are considering buying, try a single sachet or small order first, check subscription terms carefully, and keep order and refund communications in writing to help resolve potential issues.