Reviews indicate Neat Nutrition is generally well regarded for product quality, flavour and ingredient simplicity, with many customers praising vegan and whey options. Several shoppers cite fast shipping and responsive staff for order queries or exchanges. However, a minority report problems: unpleasant aftertastes in specific items, subscription or billing confusion, and occasional courier delivery faults. If you are considering buying, try a single sachet or small order first, check subscription terms carefully, and keep order and refund communications in writing to help resolve potential issues.
Examples from available reviews (May 2022 – Feb 2026).
Products have an unpleasant chemical aftertaste and disappointing quality.
“there is a chemical, artificial, very unpleasant, burning, kind of tingling aftertaste”
Unwanted subscription payments were taken despite cancellation requests.
“further payment was taken from my account this month”
Quick, professional customer service and timely delivery with effective sleep capsules.
“Neat Team has been excellent”
High-quality vegan protein with great flavour and sustainable packaging.
“What stood out to me most was the sustainable packaging that they use for their products.”
Shipping and fulfilment are often quick and reliable for many customers, but a notable minority report delays, courier errors or delivery mishandling.
Several reviewers describe pricing as appropriate for the product; a small number felt poor value after disliking flavours or encountering unexpected costs.
Subscription and checkout experiences vary: some find monthly deliveries convenient, others report unwitting sign-ups, unwanted charges or cancellation friction.
Most reviewers praise taste, texture and straightforward ingredients across vegan and whey products; a minority report an unpleasant chemical aftertaste in specific items.
Customer service is described as helpful and fast by some buyers, while others report slow or missing responses and problems with refunds or billing.
Overall impressions are largely positive, citing product satisfaction and prompt delivery, but some customers' experiences are diminished by taste or billing issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Quick, professional customer service and timely delivery with effective sleep capsules.
“Neat Team has been excellent”
Products have an unpleasant chemical aftertaste and disappointing quality.
“there is a chemical, artificial, very unpleasant, burning, kind of tingling aftertaste”
Unwanted subscription payments were taken despite cancellation requests.
“further payment was taken from my account this month”
Great service and delicious-tasting vegan protein product.
“great service and delicious tasting”
Order delayed twelve days with no response and communication failure.
“The most annoying part is the lack of communication.”
Quick shipping and highly satisfactory products.
“Awesome thanks for the quick shipping and brilliant products.”
Reviewer finds the product excellent and recommends it.
“Excellent product. Highly recommend 😀”
Vanilla flavour is delicious in smoothies and very filling.
“its delicious in a berry smoothie and very filling”
Reviewer believes this is the best protein supplement available.
“Best protein supplement there is.”
Delivery ignored instructions and left parcel exposed on doorstep.
“They even took a photo of it to prove they didn’t follow instructions!”
Products are great with speedy delivery.
“Great products, speedy delivery!”
Brand perceived as trusted, quality and aspirational.
“Trusted, quality and aspirational brand.”
Mild, natural flavour and useful drink shaker included.
“Flavour isn't too sweet which I like”
Vegan protein powder considered excellent quality.
“Excellent quality Vegan Protein Powder.”
Simple, natural ingredients yield versatile, great-tasting protein products.
“Love the no-nonsense ingredients and it is the best tasting as a result.”
Lovely taste enjoyed by son; efficient postal service.
“Lovely taste and my son enjoys them to”
Product tastes great but packaging claimed postable, didn't fit letterbox.
“The product is marketed as "portable sachets".”
Customer service helped correct order and vegan mixes work well.
“Amazing customer service, I ordered the wrong thing and they were very generous in helping me sort it out.”
Loves the flavour and uses powder alone or with fruit.
“I absolutely love this protein powder.”
Subscriber receives monthly vanilla sachets and enjoys the taste.
“I took the subscription and receive my vanilla sachets every month.”
I recently purchased Neat Nutrition's plant protein powder, and I have to say, I am impressed with the quality of the product. The natural ingredients used in making this powder made me feel good about what I was putting into my body. It's also non-GMO and vegan, which is a huge bonus for those who are health-conscious or adhere to specific dietary requirements.
What stood out to me most was the sustainable packaging that they use for their products. As someone who is passionate about taking care of our planet, it's refreshing to see businesses take responsibility for their environmental impact.
The flavor of the protein powder exceeded my expectations as well; it had a smooth texture and tasted great without any artificial aftertaste commonly found in other brands.
Overall, my experience with Neat Nutrition has been exceptional. From the quality of their product down to their commitment to sustainability, they are definitely one brand worth supporting.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Neat Nutrition is a direct-to-consumer nutrition brand offering protein powders, meal-replacement shakes, bars and dietary capsules. The range includes plant-based and whey formulations, single-serve sachets and subscription delivery. The brand markets products with simple ingredient lists and sustainable packaging options. This profile helps consumers searching for independent reviews, product details and fulfilment practices.