Customer service exchanged product and provided helpful professional support.
“LA Muscle’s customer service has been brilliant and super helpful!”
Many customers mention fast delivery, quick exchanges, and supportive help from the team. A large number describe clear benefits from the supplements, including more strength, better recovery, and higher energy. Others report major fulfilment and communication problems, such as missing or damaged orders, blocked accounts, and messages that go unanswered. Some reviewers say the products feel overpriced or don’t work for them, and a few mention negative physical reactions.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service exchanged product and provided helpful professional support.
“LA Muscle’s customer service has been brilliant and super helpful!”
Supplements are top quality with smooth ordering and fast shipping.
“Their supplements are top quality and deliver great results.”
Account blocked without explanation and customer service acted dishonestly.
“My account was blocked without warning or explanation”
Order never arrived and emails received no reply.
“Ordered on the 23rd January and never received anything.”
Many reviews point to fast dispatch, quick replacements, and simple refunds. Several customers single out helpful, professional support agents who fixed order problems. A separate group reports missing deliveries, damaged items, and refund requests that were refused.
Some users call the products high quality and good value when they see clear results. Others describe the range as expensive and ineffective when they notice no benefits. A small number give neutral or mixed views on price depending on the product.
Many reviewers say ordering is easy and delivery is fast. Website usability comes up rarely, but when it does, comments are positive. Views on outcomes vary widely, from “couldn’t fault anything” to calling the company “the worst.”
A substantial share of feedback credits the supplements with gains in strength, recovery, energy, and muscle. Several reviews describe product problems, including formulas that didn’t work and physical issues such as tablets arriving shattered. A minority report stomach upset after using them.
Positive comments mention customer service replying quickly and sorting issues. Multiple negative reviews describe blocked accounts, reviews being flagged, and emails left unanswered when customers asked for explanations. Communication complaints often sit alongside disputes about refunds or replacements.
Many customers recommend the brand for strong product results and fast fulfilment. In contrast, a noticeable group describes unresolved orders, weak communication, and safety worries. Feedback is sharply split between high praise for results and harsh criticism tied to operations or health issues.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (17) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service exchanged product and provided helpful professional support.
“LA Muscle’s customer service has been brilliant and super helpful!”
Order arrived quickly but no product results observed yet.
“Quick delivery but not seen results yet”
Account blocked without explanation and customer service acted dishonestly.
“My account was blocked without warning or explanation”
Order never arrived and emails received no reply.
“Ordered on the 23rd January and never received anything.”
Fast service with good value and high-quality product.
“Quick speedy service, great value of a high quality product”
Reviewer found the service helpful and good.
“Helpful and a good service”
Product was ineffective and reviewer is very disappointed.
“It is not effective at all, big disappointment !!!”
Fast delivery, excellent service and high-quality products.
“Excellent service, very fast delivery.”
Order delivered poorly and customer support ignored damage complaints.
“the gift box I bought as a present was ripped in half, and the protein bars were completely squashed.”
Reviewer says reviews were flagged, refunds not honoured, and account blocked.
“So la muscle keep flagging my reviews.”
Supplements improved energy, strength and recovery with reliable orders.
“I noticed real improvements in my energy, strength, and recovery.”
Reviewer claims products are the best and highly recommends them.
“Only the best products on the planet”
Products are expensive and produced no effect.
“Expensive and not a single effect”
Reviewer could not find any faults with the product or service.
“Couldn’t fault anything”
Products are good in quality but considered expensive.
“Good products but expensive”
Products and service motivated reviewer and produced great results.
“Good products, great service and amazing results!”
Order was delivered very quickly.
“Fast delivery”
Reviewer describes the company as the worst.
“Worst company ever”
No effect from Estro Star and refund was denied.
“I noticed absolutely no difference or improvement.”
Website was easy to use with prompt delivery and great product.
“Easy to use website prompt delivery and an excellent product”
Supplement cycle produced significant muscle gains and great results.
“I gained over two stone of muscle in two months.”
Supplements are top quality with smooth ordering and fast shipping.
“Their supplements are top quality and deliver great results.”
Products improved energy, focus, memory, and daily functioning.
“Your products give me the get up and go”
Heavyweight 11 worked but pricier Norateen Ageless seemed less effective.
“It definitely worked and done what it said on the label.”
Norateen X produced large strength, appetite, and wellness improvements.
“My strength has exploded”
Company did not reply and product produced no results and weight gain.
“Have emailed the company many times with no reply”
Tablets arrived shattered due to tablet makeup and packaging.
“a lot of the tablets are shattered meaning lots of them cannot be used”
Products increased strength, improved recovery, and boosted mood.
“Recovery is instant.”
No effect but refund was straightforward and fair.
“getting a 100% refund was simple.”
Missing order was replaced and compensated for inconvenience.
“they kindly agreed to send a replacement and a little extra for the inconvenience.”
Customer service quickly resolved my issue.
“Great customer service, very quickly sort out my issue:)”
Long-term customer praises premium product quality and service.
“Amazing customer service and the products are premium quality.”
Products tasted good, mixed well, produced strength gains; fast service.
“I’ve noticed real results with Norateen Growth.”
Reviewer alleges company posted fake positive reviews and behaved unprofessionally.
“to write good reviews about their shity product”
Reviewer warns the product caused severe stomach issues.
“unless you want the shits bad don’t take this”
Product made reviewer ill and refund request was denied.
“Got some fat burner made me ill”
Two muscle builders produced no effect despite proper diet.
“neither did absolutely anything”
I really want to thank you for your amazing weight gain products. I have tried so many websites looking for weight gain products but yours is the only one that worked for me. I started using Noraten Day and Night Nuclear creatine last month and the change is noticeable. All my friends are surprised when they see me putting on weight. Thank you for the great advice your team gave before I placed the order, the fast deliveries and the ease of doing business with you. Will buy from you again and again until I no longer desire additional pounds. Will also recommend to my skinny friends!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
LA Muscle is an online sports nutrition retailer selling dietary supplements such as protein powders, mass gainers, fat burners, and performance tablets. Product pages include ingredient lists, suggested use, and shipping options for direct-to-consumer orders. Customers order through the website and can reach support through standard contact channels. Descriptions often focus on strength, recovery, and body-composition goals.