Reviews Analysed
20
We Collect & Analyse Reviews
Cytoplan
Experiences & Reviews
Cytoplan is a UK‑based nutritional supplements company supplying vitamins, minerals and targeted formulations to consumers and health practitioners. The brand is commonly researched for product formulations, ingredient transparency and online ordering, including practitioner channels and direct online sales.
Overview & Key Metrics
Positive Sentiment
80%
Latest Review
19d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Most reviews describe prompt delivery and helpful customer service with successful issue resolution; a few report initial delays or cancellation difficulty.
Share
Strong
21%
💰
Value for money
Several reviewers describe the products as expensive and criticise restrictive promotions or perceived poor value, including concerns about refunding delivery charges.
Share
Weak
8%
⚡
User experience
Website and ordering are often called easy and informative, but users request an app and report contact‑form errors and packaging changes as issues.
Share
Mixed
12%
🔧
Product quality
Most reviewers praise product effectiveness and formulation; a minority report faulty items, strong off‑tastes or adverse reactions to specific products.
Share
Strong
25%
📞
Communication
Some customers praise informative, friendly support and technical information; others encountered slow replies, refund confusion or contact‑form failures.
Share
Mixed
7%
⭐
Overall experience
Majority of reviewers report positive overall experiences—repeat purchases and practitioner recommendations—while some note faults, contact problems or pricing concerns.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
Good products, useful information on the website and prompt delivery
"Always have great service when I order, and the product quality is excellent. Web..."
Penny
Trustpilot
Sep 30, 2025
Featured for: Positive on products and delivery
Faulty products and no contact
"Tried to contact due to faulty products. Faulty products contact form shows an error when you tried to add photos but you can't submit without adding..."
Kate
Trustpilot
Sep 30, 2025
Featured for: Faulty products contact-form failure
Massively expensive never no whether…
"Massively expensive never no whether these Companies bulk out thei..."
candy floss
Trustpilot
Sep 30, 2025
Featured for: Complains about high price/value
Give us an app for easier user friendly benefits
"Great product selection. Ok prices. Some promotions but it i..."
Truth be told
Trustpilot
Sep 30, 2025
Featured for: Requests app; UX improvement suggestion
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
K
Kelly Rose
trustpilot.com
Sep 30, 2025
Awful offer scheme
Decent-ish company in terms of products, customer services, information etc. However, I loathe their Buy 3, get...
K
Kate
trustpilot.com
Sep 30, 2025
Faulty products and no contact
Tried to contact due to faulty products. Faulty products contact form shows an error when you tried to add photos but you can't submit without adding...
A
Abbie Wrench
trustpilot.com
Sep 30, 2025
Products made me feel very sick and…
Products made me feel very sick and taste...
D
Dympna Fox
trustpilot.com
Sep 30, 2025
I have always used alternative…
I have always used alternative medicines, so ordered Cytoplan for my brother. Wow such a difference in him after only three weeks of taking nicotinami...
M
MM
trustpilot.com
Sep 30, 2025
Excellent quality products and customer service
A very nice company to deal with. I have always received a friendly helpful service...
A
Amanda Graham
trustpilot.com
Sep 30, 2025
Very difficult to cancel subscription
Edited : Cytoplan cancelled my subscription...
R
R O
trustpilot.com
Sep 30, 2025
Good website with comprehensive info - no nasties
I have found one of supplement product interesting. I went to manufacture site. I have purchased the product with confidence. Then ..... I searched fo...
C
CASEY THOMPSON
trustpilot.com
Sep 30, 2025
Brilliant company!
Brilliant company!! Have been using them for 4 years now, including our now 6 year old daughter. We regularly purchase the vit d3 &...
T
Truth be told
trustpilot.com
Sep 30, 2025
Give us an app for easier user friendly benefits
Great product selection. Ok prices. Some promotions but it i...
S
Shirley Hargreaves
trustpilot.com
Sep 30, 2025
Cytoplan menopause.
I’ve been taking Cytoplan menopause now for quite a while and it’s really helped me especially with my hot sweats. I thought I would come off them to...
R
Reza Noori
trustpilot.com
Sep 30, 2025
Aloe vera juice tastes of plastic - The taste of the plastic bottle is so…
The taste of the plastic bottle is so strong that it makes this aloe vera...
P
Penny
trustpilot.com
Sep 30, 2025
Good products, useful information on the website and prompt delivery
Always have great service when I order, and the product quality is excellent. Web...
L
Liz
trustpilot.com
Sep 30, 2025
Always had good service
I always receive my products promptly....
J
Julian Moy
trustpilot.com
Sep 30, 2025
Wholefood Multi
Wholefood Multi. My Doctor recommened these as I was about to need B12 injections, plus blood tests showed other vitimin and minera...
A
Amy Hardy
trustpilot.com
Sep 30, 2025
Good quality supplements and fast…
Good quality supplements and fast delivery. It's a shame the buy 2 get one free only applies to the same product, it woul...
N
Nadine
trustpilot.com
Sep 30, 2025
Good quality products
Good quality products, deliver...
c
candy floss
trustpilot.com
Sep 30, 2025
Massively expensive never no whether…
Massively expensive never no whether these Companies bulk out thei...
c
customer
trustpilot.com
Sep 30, 2025
Larger bottles for same amount?
Love the products as they're really effective and quick delivery. My recent purchase of cytonight came today and I don't know why the 80g bottle is do...
c
customer
trustpilot.com
Sep 30, 2025
Good quality products
I have used cytoplan for a couple of years now, initially for long COVID and then pregnancy. It was recommended by a nutritionist. Ive been consistent...
M
Ms ROBERTS
trustpilot.com
Sep 30, 2025
Excellent service, excellent products!
I have used cytoplan products in the past & as my current multivitamin seemed to have stopped working & I have zero energy amongst other things I deci...
Conclusion
Customer reviews indicate that Cytoplan’s products are generally seen as high quality and effective, with many reviewers noting prompt delivery and helpful customer service. Recurrent criticisms focus on price, restrictive promotional rules, occasional faulty items or off‑tastes, and some website or contact‑form issues. Prospective buyers should check current prices and promotion terms, review the returns/cancellation policy before ordering, and note reported contact paths for fault resolution. If you have health concerns or are taking other medicines, consult a healthcare practitioner about suitability before starting a new supplement.