Reviewers often say the supplements work well and are well made, with orders usually fulfilled reliably. A clear set of complaints focuses on delivery issues and slow or missing replies from customer support. Several customers challenge price changes, promotion terms, or referral rewards. Fewer reviews mention unpleasant flavours or faulty batches.
Examples from available reviews (Nov 2017 – Mar 2026).
Happy with long-term supplement quality and timely, trouble-free orders.
“I have been ordering from Cytoplan for a few years now, and I am extremely happy with the quality of their supplements.”
Needed a tracking number but Cytoplan failed to provide it, causing frustration.
“Cytoplan despite several urgent requests have not supplied a tracking number.”
Subscription item prices were increased before dispatch and charged higher amounts.
“They increased the prices of the items in my subscription after the notification of my upcoming subscription.”
Aloe vera juice tasted strongly of plastic and was undrinkable.
“The taste of the plastic bottle is so strong that it makes this aloe vera juice undrinkable.”
Many reviewers mention fast delivery, helpful staff, and simple refunds. Others report missing tracking details, parcels delivered to the wrong address, and support queries that never get a reply. The feedback includes both strong service and serious breakdowns.
Some customers like the free-delivery thresholds and promotional discounts. Others describe unexpected subscription price rises, tight promotion rules, and at least one referral reward that wasn’t honoured. Reviews mix complaints about high prices with praise for the value they feel they get.
Several reviews point to an easy website and a wide product range. A few customers cite the lack of a mobile app and recently larger packaging as negatives. Most people manage ordering and subscriptions without problems, though some specific cases led to frustration.
Many long-term users report noticeable health benefits and steady product quality. A smaller set mentions issues like a strong plastic taste, feeling sick after use, or faulty items. Positive results dominate, but multiple reviews still raise quality faults.
Many reviewers describe clear, helpful exchanges and quick handling of subscription cancellations. Others say emails went unanswered and it was hard to reach support about urgent problems. Communication quality varies a lot from one case to another.
Long-time customers often report dependable results and repeat buying. Another group describes delivery failures, disputes over pricing, and occasional product issues. Overall, the feedback shows strong loyalty alongside recurring operational complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (27) · Reviews (4) · Quotes shortened · As of: March 2026
Happy with long-term supplement quality and timely, trouble-free orders.
“I have been ordering from Cytoplan for a few years now, and I am extremely happy with the quality of their supplements.”
Practitioner praises company for quality supplements and charity ownership.
“I recommend their products to my patients”
Paid extra for fast delivery but parcel not dispatched and support unresponsive.
“I've emailed customer service twice and nobody has got back to me.”
Subscription item prices were increased before dispatch and charged higher amounts.
“They increased the prices of the items in my subscription after the notification of my upcoming subscription.”
Order sent to wrong address and customer service doubted the reviewer's account.
“I informed them I don't have a garage but they saw a garage door on the Royal Mail tracking information.”
Needed a tracking number but Cytoplan failed to provide it, causing frustration.
“Cytoplan despite several urgent requests have not supplied a tracking number.”
Long-term user praises product quality and customer service with health benefits.
“Their customer service is great and their products are top quality.”
Reviewer dislikes the Buy 3, get 1 free promotion scheme.
“I loathe their Buy 3, get 1 free offer...who does that!”
They received faulty products and couldn't contact customer support.
“Tried to contact due to faulty products.”
Products made reviewer feel very sick and tasted of plastic.
“Products made me feel very sick and tasted like plastic”
Supplements improved his breathing and energy within three weeks.
“His breathing, and his energy is so much better.”
Friendly, helpful service with a great product selection and information.
“A very nice company to deal with.”
Company cancelled subscription and refunded promptly, excellent customer service.
“Cytoplan cancelled my subscription and also refunded.”
Initial cancellation issue resolved with a full refund and satisfaction.
“I got it with no question.”
Long-term user praises product range and consistently positive results.
“Brilliant company!! Have been using them for 4 years now”
Good product selection but the site lacks a user-friendly mobile app.
“it is lacking an app.”
Menopause supplement reduced hot sweats and headaches for reviewer.
“it’s really helped me especially with my hot sweats.”
Aloe vera juice tasted strongly of plastic and was undrinkable.
“The taste of the plastic bottle is so strong that it makes this aloe vera juice undrinkable.”
Always receives great service, excellent product quality and easy website.
“Always have great service when I order”
Orders arrive promptly and reviewer has never experienced any problems.
“I always receive my products promptly.”
Wholefood Multi corrected deficiencies and improved blood results after months.
“After 3 months on these my blood results are totally sorted.”
High-quality supplements with fast delivery but restrictive promotion rules.
“It's a shame the buy 2 get one free only applies to the same product”
Good quality products delivered on time; reviewer is satisfied.
“Good quality products, deliver on time.”
Reviewer finds products overly expensive and questions ingredient quantities.
“Massively expensive never no whether”
Packaging changed to a larger bottle, seen as inefficient and wasteful.
“It's not efficient packaging especially when it was smaller previously.”
Consistently happy with product quality and customer service; recommends company.
“I've been consistently happy with the quality of the products and the general customer service.”
Fast next-day delivery and excellent customer service impressed reviewer.
“they were delivered approx 1pm today.”
Referral rewards were not honoured despite friends making purchases.
“cytoplan does not honour the rewards-this is appalling, unfair and disingenous”
Orders vitamins monthly and is happy with free delivery and product quality.
“With free delivery over £20 quality organic products I am very happy”
Long-term customer trusts Cytoplan for science-based, high-quality wholefood supplements.
“I have been a happy customer of Cytoplan for 5 years.”
Reviewer praises deals and transparency alongside quality food-based vitamins.
“Great deals (discount for second purchase) and transparent company with quality food-based vitamins.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Cytoplan is a UK supplier of vitamins and dietary supplements. It sells wholefood-style formulas and targeted nutrient blends for different needs. Customers can buy through the online shop or through professional practitioner channels. Product pages usually list ingredients and suggested use to help shoppers choose.