Reviews of AYP Healthcare are largely positive about ordering ease, competitive pricing and reliable delivery—many customers report prompt dispatch and satisfactory packaging. A minority of reviews describe slow fulfilment or difficulties contacting staff, and one review described a long wait for a simple OTC item. Several reviewers note that prescription checks and video consultations can be thorough but occasionally slow. If you plan to order, verify delivery times for your postcode, confirm address details at checkout and compare prices and delivery options for time-sensitive items.
Examples from available reviews (Jul 2022 – Feb 2026).
The reviewer praised the site's usability, customer service and competitive prices.
“it was a fantastic experience.”
Order delayed and communication poor, but consultation and delivery were satisfactory.
“they were very difficult to get hold of.”
Delivery extremely slow; still waiting ten days for OTC medication.
“Very, very, very slow.”
Ordering online was easy and the order arrived promptly.
“Easily order online.”
Most reviewers report prompt order processing and reliable delivery; a minority describe slow fulfilment or delayed shipments that affected satisfaction.
Multiple reviewers cite competitive or low prices compared with other suppliers and say cost was a reason to return.
Reviewers frequently praise the website and ease of ordering; some note delays or friction during consultations or initial contact.
When product quality is mentioned, items are described as as-expected and well packaged, including temperature-controlled packaging for some orders.
Some customers report responsive customer service and quick prescription checks; others describe difficulty contacting staff or address-related issues.
Most reviewers express satisfaction and willingness to reorder; a small number report slow service or delivery that reduced overall satisfaction.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Great price and fast delivery; cheaper than elsewhere.
“Great price, fast delivery. Cheaper than elsewhere.”
Order delivered on time and all was good.
“Order delivered in time. All good”
Items arrived quickly with good communication.
“Great items arrived quickly & good communication”
Order posted quickly and reviewer was very pleased.
“Quickly posted. All fantastic thank you”
They sent the wrong product.
“Sent the wrong product”
Offered a super price and fast delivery.
“Super price and fast delivery...A*”
Product was good and delivery was timely.
“It was good and delivery is timely.”
Very happy with service, competitive price, sensible expiry and prompt delivery.
“The cost of the medication was the best price”
Postal delay and impersonal reply left reviewer unhappy.
“The reply I got was just a screenshot of royal mail delivered notification on 9th”
Reviewer calls it the best pharmacy.
“Best pharmacy”
Great service with speedy delivery.
“Great service and speedy delivery”
Hard-to-find tablets available from an excellent supplier with quick delivery.
“good to find an excellent supplier with quick delivery”
They consistently fulfil orders quickly and deliver on time.
“They always fulfill orders quickly and deliver on time.”
Delivery extremely slow and customer service unhelpful.
“Delivery is extremely slow”
Prompt, secure delivery and competitive pricing; may use again.
“Very prompt and secure delivery of my order which was just as advertised.”
Easy website and ordering, good service, with dispatch notifications.
“Easy to use website and online ordering.”
Reviewer found the service very easy to use and understanding.
“Very easy to use And understanding Of what I need them for”
Reviewer says staff are really helpful.
“They really helpful”
Speedy and professional service provided.
“Speedy professional service”
Arrived on time in excellent condition; reviewer very pleased.
“Arrived on time in excellent condition very pleased with order and delivery”
Package received eventually after address details were corrected.
“Thank you received package in the end.”
Order delayed and communication poor, but consultation and delivery were satisfactory.
“they were very difficult to get hold of.”
Repeat customer, praised prompt delivery and excellent service.
“My item was delivered promptly, well packaged and with no fuss.”
Fast, efficient service offered alongside low prices.
“Fast efficient service and low price”
Delivery was slower than expected.
“Delivery could be quicker”
Item matched expectations and arrived quickly.
“Item was as expected.”
Delivery extremely slow; still waiting ten days for OTC medication.
“Very, very, very slow.”
Provided five-star service from ordering through to delivery.
“From ordering to delivery AYP have given a 5 star service”
Order dispatched and delivered at the stated time.
“Dipatched and delivered at time stated.”
Website ordering was easy and order handled efficiently.
“So easy to order.”
Order processed rapidly and arrived within twenty-four hours.
“My order was dealt with very quickly and my item arrived within 24 hours of me ordering.”
The reviewer experienced first-class service from AYP.
“First class service”
They provided good, quick service.
“Good quick service,”
Quick delivery by Royal Mail; reviewer will use again.
“Quick delivery by reliable royal mail definitely use again.”
The order arrived on time according to the reviewer.
“Arrived on time”
Ordering online was easy and the order arrived promptly.
“Easily order online.”
Website and processing were quick, but island delivery proved slow.
“the delivery company to the island is slow”
Easy to deal with and provides great service.
“Easy to deal with and provides a great service”
They consistently provide quick delivery service.
“Quick delivery always”
I received super quick delivery, thank you.
“Super quick delivery, thank you!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
AYP Healthcare is an online healthcare retailer operating under the AYP name, offering medicines, toiletries and related health and beauty products. Consumers researching the company typically check its prescription handling, delivery performance, website usability and pricing. When evaluating AYP Healthcare, look for up-to-date licences, secure prescription processes and independent reviews about delivery and customer support.