Reviews Analysed
21
We Collect & Analyse Reviews
AYP Healthcare
Experiences & Reviews
AYP Healthcare is an online healthcare retailer operating under the AYP name, offering medicines, toiletries and related health and beauty products. Consumers researching the company typically check its prescription handling, delivery performance, website usability and pricing. When evaluating AYP Healthcare, look for up-to-date licences, secure prescription processes and independent reviews about delivery and customer support.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report prompt order processing and reliable delivery; a minority describe slow fulfilment or delayed shipments that affected satisfaction.
Share
Strong
33%
💰
Value for money
Multiple reviewers cite competitive or low prices compared with other suppliers and say cost was a reason to return.
Share
Strong
8%
⚡
User experience
Reviewers frequently praise the website and ease of ordering; some note delays or friction during consultations or initial contact.
Share
Strong
12%
🔧
Product quality
When product quality is mentioned, items are described as as-expected and well packaged, including temperature-controlled packaging for some orders.
Share
Mixed
7%
📞
Communication
Some customers report responsive customer service and quick prescription checks; others describe difficulty contacting staff or address-related issues.
Share
Mixed
7%
⭐
Overall experience
Most reviewers express satisfaction and willingness to reorder; a small number report slow service or delivery that reduced overall satisfaction.
Share
Strong
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Excellent Online Store for Toiletries & Medicines alike
"I recently used AYP Healthcare to purchase toiletries, medicines and beauty products online, and I must say that it was a fantastic experience. The website is incredibly user-friendly and navigating through every section of the site was a breeze. The range of products available on this website is just vast; you can find anything you might need here. One thing that really stood out for me during my shopping experience with AYP Healthcare was their customer service. They have an excellent team working behind the scenes to ensure that everything runs smoothly - from answering questions about products or tracking orders to processing returns in case something goes wrong. Moreover, they offer very competitive prices on all their items as compared to other websites available online which helped me save money while buying different items. Overall, AYP Healthcare went above and beyond my expectations, making my shopping experience hassle-free with its comprehensive selection of high-quality products. I will definitely be using their services again in the future!"
Tressie Quigley
Collected.reviews
Jul 15, 2022
Featured for: detailed positive across themes
This is a tale of 2 halves
"This is a tale of 2 halves. First of all, I ordered on last Saturday, monjaro, and it stated, you need a video consultation. Nobody got in hold of me..."
simbasmomma
Trustpilot
Sep 30, 2025
Featured for: mixed service and communication
Very slow service
"Very, very, very slow. Still waiting 10 days later for a si..."
Victoria Bevan
Trustpilot
Sep 30, 2025
Featured for: explicit delivery complaint
Easily order online
"Easily order online. Very competitive p..."
Mr Leaver
Trustpilot
Sep 30, 2025
Featured for: mentions UX, price, delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Customer
trustpilot.com
Sep 30, 2025
Thank you received package in the end
Thank you received package in the end....
s
simbasmomma
trustpilot.com
Sep 30, 2025
This is a tale of 2 halves
This is a tale of 2 halves. First of all, I ordered on last Saturday, monjaro, and it stated, you need a video consultation. Nobody got in hold of me...
R
Ruth Bowler
trustpilot.com
Sep 30, 2025
Repeat customer because I like them
I have ordered from them before and came back because I liked the product and their service was e...
E
Effell
trustpilot.com
Sep 30, 2025
Fast efficient service and low price
Fast efficient ser...
A
A Ashley
trustpilot.com
Sep 30, 2025
Delivery could be quicker
...
V
VAL
trustpilot.com
Sep 30, 2025
Happy with item.
Item was as expected. Rec...
V
Victoria Bevan
trustpilot.com
Sep 30, 2025
Very slow service
Very, very, very slow. Still waiting 10 days later for a si...
D
Daren Smith
trustpilot.com
Sep 30, 2025
AYP first rate
From ordering to delivery AY...
c
customer Dave
trustpilot.com
Sep 30, 2025
Dipatched and delivered at time stated.
Dipatched and deliv...
S
Simon Birch
trustpilot.com
Sep 30, 2025
Top Notch
So easy to order. So efficient in ex...
A
Allison
trustpilot.com
Sep 30, 2025
Great service
My order was dealt with very quickly and my...
F
F yare
trustpilot.com
Sep 30, 2025
First class service
...
C
Carol Furnell
trustpilot.com
Sep 30, 2025
Good quick service,
...
M
Mr Simon Gilling
trustpilot.com
Sep 30, 2025
Quick delivery by reliable royal mail…
Quick delivery by reliable ro...
S
Shiran
trustpilot.com
Sep 30, 2025
Arrived on time
...
M
Mr Leaver
trustpilot.com
Sep 30, 2025
Easily order online
Easily order online. Very competitive p...
B
Brett Oooops
trustpilot.com
Sep 30, 2025
Another great shop with AYP.
Another great shop with AYP. Website is easy to use, reasonably priced and the prescription/restricted meds are quickly...
J
JINHA BUCHIMOO
trustpilot.com
Sep 30, 2025
Easy to deal with and provides a great…
Easy to deal with and p...
E
Eve
trustpilot.com
Sep 30, 2025
Quick delivery always
...
J
Jasmine
trustpilot.com
Sep 30, 2025
Super quick delivery
Super quick deli...
Conclusion
Reviews of AYP Healthcare are largely positive about ordering ease, competitive pricing and reliable delivery—many customers report prompt dispatch and satisfactory packaging. A minority of reviews describe slow fulfilment or difficulties contacting staff, and one review described a long wait for a simple OTC item. Several reviewers note that prescription checks and video consultations can be thorough but occasionally slow. If you plan to order, verify delivery times for your postcode, confirm address details at checkout and compare prices and delivery options for time-sensitive items.