Reviews supplied here show a mix of outcomes for customers: several reports detail serious service failures such as missed fittings, delayed refunds, incorrect parts or unsafe repairs. At the same time, a number of reviewers praise individual fitters and branches for prompt diagnostics and helpful explanations. For consumers: confirm stock and fitting availability before paying, obtain written estimates, inspect work before leaving and keep all payment and communication records. If you pay upfront and the job is cancelled, document requests for refund and follow up promptly with customer service.
Examples from available reviews (Jan 2023 – Feb 2026).
Staff were professional, booking was smooth and repairs completed without hidden charges.
“The staff were friendly, knowledgeable, and professional throughout my visit.”
Staff diagnosed leaking tyre pressure sensors and repaired tyres promptly.
“they checked the tyres and found the Tyre pressure sensors were leaking”
Poor brake work caused fluid loss and dangerous failure; management unhelpful.
“the brakes failed and had no brakes what so ever”
Many reviews describe poor workmanship, missed appointments or unfulfilled bookings; a smaller group praises friendly, knowledgeable staff who resolved issues promptly.
Frequent complaints about unexpected charges, cancelled orders and warranties that weren't honoured; some customers reported reasonable prices for specific quick repairs.
Customers report both failed online bookings, long waits and no-shows, and positive walk-in experiences with efficient diagnostics and timely repairs.
Several reports cite damaged components or unsafe repairs (brakes, bent sills, alloy damage); other reviews describe correct, durable fixes after follow-up.
Numerous reviews describe missed callbacks, slow or absent complaint responses and delayed refunds; some staff are singled out for clear explanations.
Overall impression in these reviews leans negative, with recurrent issues around bookings, pricing and safety, though positive accounts of helpful fitters appear too.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently had my car serviced at National Tyres and Autocare, and I must say that the experience was quite positive. The staff were friendly, knowledgeable, and professional throughout my visit.
The process of booking online was smooth and convenient for me as well. They have a wide range of car tyres available to purchase online which helped me pick up the right one for my vehicle without any hassle.
During the service, they kept me informed about various parts of my car that required attention with clear explanations before starting work on it.
Also, they completed the job in reasonable time while taking care of everything necessary - including brakes, exhausts,batteries,oil top-up , MOT – without any hidden charges.
Overall their services are worth recommending if you need quality repairs or maintenance done for your vehicle.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
National Car Rental is an international car hire company operating at airports and city and regional locations. Part of Enterprise Holdings, it provides short-term vehicle rentals, corporate accounts and a loyalty programme for frequent renters. People researching the brand typically look for information on booking, vehicle condition, pricing and pick-up/drop-off procedures.