Reviewers consistently praise Motoring Assistance for simple online sign‑up, competitive pricing and reliable on‑road support: mechanics are frequently described as punctual and effective. Communication features such as call updates and tracking are highlighted positively, improving customer confidence during breakdowns. There is a single, recurring complaint about difficulty contacting the company and an unwanted automatic renewal; prospective customers should check renewal settings and how to get confirmation of changes. If easy enrolment, value and responsive recovery are priorities, these reviews suggest the provider often delivers, but verify policy details and contact processes before purchasing.
Examples from available reviews (Oct 2025).
Signing up was very easy, a...
Really helpful driver. Telephoned to say he was on his way and t...
Difficult to contact - Have been with company for about 4 years. Luckily have never had to call them out. When renewing my contract I noticed they had added automatic renewa...
1 Quick response, - 1. I was impressed with prompt reply and dispatch of breakdown truck 2. Good that truck’s...
Reviewers report fast, polite roadside help; mechanics often arrive within quoted timeframes and resolve problems efficiently on site.
Many reviewers describe competitive quotes and reasonable annual fees; a small number expect loyalty discounts or express pricing concerns.
Multiple reviewers found online sign‑up, enrolment and renewals quick and straightforward, with an easy‑to‑navigate website and minimal delays.
No reviews explicitly comment on product or equipment quality (for example vehicle parts or supplied hardware), so there is insufficient data to judge.
Customers note useful updates, tracking and courteous agents; one reviewer reported slow replies and trouble confirming an auto‑renewal change.
Most reviewers recommend the company after prompt, helpful recoveries and smooth onboarding; isolated complaints relate to contact and renewal handling.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
Signing up was very easy, a...
Very easy to set up and the annual fee was extremely good. Hoping I do not have to ask for as...
I found the experience of joining Motoring Assistance simple and straightforward. I hav...
Easy - Easy to sort and cheaper tha...
Really helpful driver. Telephoned to say he was on his way and t...
Excellent was easy to renew policy - Excellent was eas...
Agent was helpful - ...
Would recomend to others. - Very happy with the quote that i got and the...
Quick and easy to enrol - ...
Easy to renew. - ...
1 Quick response, - 1. I was impressed with prompt reply and dispatch of breakdown truck 2. Good that truck’s...
Pleasant well mannered mechanic - Arrived quickly, very...
Recommend to women who drive alone. - As a woman driving alone it was very stressful breaking down. However it was simple to report my breakdown and had a prompt...
New customer and website easy to…
Good price I've not had a bre...
Great service - The service was brilliant. The mechanic came within the time frame & solved the probl...
Difficult to contact - Have been with company for about 4 years. Luckily have never had to call them out. When renewing my contract I noticed they had added automatic renewa...
Very easy to sine up no waiting days…
Excellent service when my car wouldn’t…
Stuck in gear - Excellent-I always reverse park and went to do a little shopping and couldn't get out of reverse. A very pleasant young man arrived in very reasonable...
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Motoring Assistance offers breakdown cover and roadside support via membership plans. Customers commonly sign up or renew online, obtain annual quotes and request on‑road help such as recovery or mechanical assistance. When researching this provider, reviewers typically evaluate response times, communication (including tracking and call updates), pricing and the ease of policy management. Check policy terms, auto‑renewal options and contact channels before purchasing.