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We Collect & Analyse Reviews

Mobit Parking
Experiences & Reviews

Mobit Parking is an online booking channel for airport parking and meet-and-greet services in the UK. It typically lists parking options and local operators at major airports such as Heathrow, Gatwick and Stansted so travellers can reserve short‑stay, long‑stay or meet‑and‑greet parking in advance. Consumers researching Mobit Parking reviews should check operator contact details, booking terms and any included/excluded charges before booking.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 5%
Latest Review 12d
Overall Rating
1.3

Our Analysis

🎯

Service quality

Many reviews describe long waits, missed pick-ups and late returns; a single review reports a punctual, courteous driver.

Share
22%
Weak
💰

Value for money

Numerous reports of undisclosed extras (short‑stay tickets, admin fees or on‑the‑spot charges) and unexpected taxi or barrier costs.

Share
15%
Weak
⚡

User experience

Complaints focus on unclear confirmation emails, hard‑to‑find yards, missing shuttle details and misleading booking information.

Share
11%
Weak
🔧

Product quality

Multiple accounts of cars returned dirty or damaged; several reports of theft, needles and other security concerns inside vehicles.

Share
13%
Weak
📞

Communication

Frequent reports of unanswered calls, full voicemails and slow or missing complaint responses; booking contact details often unclear.

Share
18%
Weak
⭐

Overall experience

Most reviewers describe negative end‑to‑end experiences citing delays, extra charges and security problems; one positive account exists.

Share
22%
Weak

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

N
NLGH
trustpilot.com Sep 30, 2025

****DO NOT USE THIS COMPANY*** They do…

****DO NOT USE THIS COMPANY*** They do not even deserve 1 star. We have just waited 3.5 hours for our car to be dropped back. We had to make numerous...

C
Chloe
trustpilot.com Sep 30, 2025

I'd give no stars if I could

I wish I'd read the reviews before booking, as I had exactly the same experience as many people here. You aren't told when booking that on top of the...

A
Andrea Myatt
trustpilot.com Sep 30, 2025

TERRIBLE SERVICE/NEVER USE THEM AGAIN!

I booked through the Mobit Airport Car Parking website for The Timber Yard Airport Car Park & Ride in Essex, for airport transfer via shuttle bus to S...

M
Maqbul
trustpilot.com Sep 30, 2025

Scammers

Don't book with Mobit airport parking. Don't trust this company. Those people are liars. They did not come on time to picked up and drop off the car a...

M
Martin Crawley-Boevey
trustpilot.com Sep 30, 2025

My wife and I had a really bad…

My wife and I had a really bad experience using Mobit to book a meet and greet service. Having landed late at Stansted airport we told the no one woul...

U
Unhappy
trustpilot.com Sep 30, 2025

Charges on top of invoice price

Booked for Heathrow T3 was not told that the cost did not include the parking tickets to get in to and out of the short stay car park so additional £1...

N
NL Okoli
trustpilot.com Sep 30, 2025

Wow (buyer beware warning)

Wow! I'm here. Wait for my car at Gatwick after waiting 50 mins already. I thought I would check the reviews as this is not normal. 🤬 Clearly, the com...

A
Amanda Ginnings
trustpilot.com Sep 30, 2025

SCAMMERS

Do not book with this company. They are complete scammers. We booked meet and greet for 2 cars at Gatwick. After returning from our trip we were advis...

K
Kamal Shah
trustpilot.com Sep 30, 2025

Do not use Mobit for Gatwick parking

Airport drop off was fine. All worked as expected. The return collection was totally bad. Firstly rang the number on the email as they tell us and got...

E
Encho Dobrev
trustpilot.com Sep 30, 2025

Think twice please

On collection (15/2/24) my car was returned covered in mud. Ask the the guy why and where the car was parked, he ran off like a scalded cat. It was me...

K
Kymberlei Morrison
trustpilot.com Sep 30, 2025

ZERO STARS

ZERO STARS My phone and money upon return of my car was missing. It was well hidden but my car was rifled through.The staff are shifty and obviously t...

U
Unicorn Panda
trustpilot.com Sep 30, 2025

Drug abuse and needles in my car

Drug abuse and needles in my car, what can I say, I called as they asked 30 mins before pick up and no answer, tried again numerous times eventually t...

g
gemma Barry
trustpilot.com Sep 30, 2025

THIEVES!!!!!

Would give zero stars if I could! Waited for ages for a minibus to take us to Gatwick once we finally found the car park, upon return I phoned when co...

M
Martin Carruthers
trustpilot.com Sep 30, 2025

AVOID

AVOID, AVOID, AVOID Rubbish from start to finish. The yard is well outside the airport and incredibly difficult to find, other users on the bus also f...

A
Asya Vladimirova
trustpilot.com Sep 30, 2025

Extremely Disappointed - Terrible Serviced

I recently booked a parking spot with Mobit Airport Parking, and I cannot express how disappointed I am with their service. The entire experience was...

J
James Styles
trustpilot.com Sep 30, 2025

Stay well clear of this company

My car came back filthy dirty full of mud inside and out also one of my tyres came back with 2 screws in which caused a slow puncture which I had to r...

K
KM
trustpilot.com Sep 30, 2025

Do Not Book

Do not book with this company even if it's the cheaper option. They demand £5 cash per person upon drop-off. They were 40 mins late picking us up from...

P
Perry Wheeler
trustpilot.com Sep 30, 2025

No bus for 45mins when catching an…

No bus for 45mins when catching an early am flight….Long wait at arrivals for a bus that never turned up and without a call by the driver to give his...

E
Elaine
trustpilot.com Sep 30, 2025

I had to wait over one and a half hours…

I had to wait over one and a half hours at Gatwick North Terminal for my car to be returned to me after my return to the UK. After my first call to th...

D
David Sneath
trustpilot.com Sep 30, 2025

SCAM! Doesn't even deserve 1 star.

Doesn't even deserve 1 star. Website looks genuine but a scam company. Parking hardly exists all for a tiny bit of brown land with some caravans and a...

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Conclusion

Across the sampled reviews, recurring issues are late or missing pick‑ups, poor responsiveness and unexpected fees at collection (for example short‑stay tickets or admin charges). There are also multiple serious reports about vehicle condition and security, including cars returned dirty, damaged or with items missing. One review describes a positive, punctual meet‑and‑greet experience, but it is an outlier against largely negative feedback. Consumers considering Mobit Parking should verify the specific operator listed for their booking, confirm all included charges in writing and keep copies of confirmation emails and contact numbers. If convenience and security are priorities, compare established alternatives and check recent, location‑specific reviews before booking.